App

BoldDesk integrations

Connect BoldDesk to any other app, or use it from your AI client over MCP. BoldDesk is a help desk software for managing your support email, automating repetitive tasks, and improving your customer’s experience.

Connects with an API keybolddesk.com
8 triggers12 actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

Build solutions, not workarounds.

What do you want to automate with BoldDesk?

Ask the assistant

You'll sign in before anything runs. What you typed comes with you.

Connect your AI client

Give your AI client this address.

https://mcp.apiant.ai

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

Set it up in your client
Claude Code

Run this in the directory you want to work in.

claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai

Start Claude Code there, approve the server, and sign in in the browser page it opens.

Claude Code guide (opens in a new tab)
Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

Setup guide (opens in a new tab)
Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

Setup guide (opens in a new tab)
Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

Setup guide (opens in a new tab)
Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

Setup guide (opens in a new tab)
Grok

Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.

Setup guide (opens in a new tab)
Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

Setup guide (opens in a new tab)

Popular

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What your agent can do with BoldDesk

Triggers and actions 8 triggers · 12 actions

  • Trigger
    Create Contact

    Triggers when a new contact is created in BoldDesk.

  • Trigger
    Create Contact Group

    Triggers when a new contact group (organization) is created in BoldDesk.

  • Trigger
    Create Ticket

    Triggers when a new support ticket is created in BoldDesk.

  • Trigger
    Create Ticket Note

    Triggers when a new note is added to the chosen BoldDesk ticket.

  • Trigger
    Create Ticket Reply

    Triggers when a new reply is added to a ticket.

  • Trigger
    Updated Contact

    Triggers when a contact is created or updated in BoldDesk.

  • Trigger
    Updated Contact Group

    Triggers when a contact group is created or updated in BoldDesk.

  • Trigger
    Updated Ticket

    Triggers when a ticket is created or updated in BoldDesk.

  • Action
    Create Contact

    Creates a new contact in BoldDesk and returns the new contact's ID.

  • Action
    Create Contact Group

    Creates a new contact group (organization) in BoldDesk and returns its ID.

  • Action
    Create Ticket

    Creates a new support ticket in BoldDesk for a requester and returns the new ticket's ID.

  • Action
    Create Ticket Note

    Adds a note to an existing BoldDesk ticket.

  • Action
    Create Ticket Reply

    Posts a reply on an existing BoldDesk ticket.

  • Action
    Find Contact

    Finds a BoldDesk contact by email address and returns its details.

  • Action
    Find Contact Group

    Finds a BoldDesk contact group (organization) by its name and returns its details.

  • Action
    Find Ticket

    Returns one BoldDesk ticket by its ticket ID, with its subject, status, priority, requester and assigned agent.

  • Action
    Find Ticket by External Reference Id

    Finds the BoldDesk ticket that carries a given external reference ID and returns it.

  • Action
    Update Contact

    Updates fields on an existing BoldDesk contact.

  • Action
    Update Contact Group

    Updates fields on an existing BoldDesk contact group.

  • Action
    Update Ticket

    Updates fields on an existing BoldDesk ticket, such as status, priority, agent or custom fields.

Reviews

What our customers say

Questions

BoldDesk, answered

Is there a BoldDesk MCP server?

APIANT's MCP server at https://mcp.apiant.ai works with BoldDesk. Add that address to any AI client that takes a remote MCP server and sign in once in your browser. Your client can then run BoldDesk actions on demand, or have APIANT build, test and run automations that use BoldDesk. Nothing to install.

What can start an automation from BoldDesk?

Any of BoldDesk's 8 triggers in the catalog, including Create Contact, Create Contact Group, Create Ticket and Create Ticket Note. Describe the moment in plain language and your agent picks the right one.

What can your agent do in BoldDesk?

Any of BoldDesk's 12 actions, including Create Contact, Create Contact Group, Create Ticket and Create Ticket Note. Your agent maps the data both ways and tests every scenario before it ships.

Can I use BoldDesk directly from Claude, ChatGPT or Cursor?

Yes. Connect your AI client to APIANT once and it works with BoldDesk two ways. Ask it to do something in BoldDesk once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running on its own. A one-off action uses your plan's tasks the same way an automation step does.

Do I need to write code against the BoldDesk API?

No. APIANT connects to the BoldDesk API for you, with your BoldDesk API key. Describe what you want in plain language and your agent builds it on the BoldDesk triggers and actions in the catalog. If you need an endpoint that is not there yet, your agent reads the BoldDesk API documentation and adds it.

Which apps can BoldDesk connect to?

Any app in the catalog; the list on this page pairs BoldDesk with each of them. If the other app is missing, point your agent at its API documentation and it builds the connector.

What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.