Integration
Connect BoldDesk and Order Desk
When Create Contact fires in BoldDesk, your agent runs Add Order Item in Order Desk, or New Order Added in Order Desk to Create Contact in BoldDesk. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want BoldDesk and Order Desk to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What BoldDesk and Order Desk can do together
From BoldDesk to Order Desk
When Create Contact in BoldDesk
then Add Order Item in Order Desk
From Order Desk to BoldDesk
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with BoldDesk and Order Desk
Triggers and actions 10 triggers · 28 actions
- Create Contact
Triggers when a new contact is created in BoldDesk.
- Create Contact Group
Triggers when a new contact group (organization) is created in BoldDesk.
- Create Ticket
Triggers when a new support ticket is created in BoldDesk.
- Create Ticket Note
Triggers when a new note is added to the chosen BoldDesk ticket.
- Create Ticket Reply
Triggers when a new reply is added to a ticket.
- Updated Contact
Triggers when a contact is created or updated in BoldDesk.
- Updated Contact Group
Triggers when a contact group is created or updated in BoldDesk.
- Updated Ticket
Triggers when a ticket is created or updated in BoldDesk.
- Create Contact
Creates a new contact in BoldDesk and returns the new contact's ID.
- Create Contact Group
Creates a new contact group (organization) in BoldDesk and returns its ID.
- Create Ticket
Creates a new support ticket in BoldDesk for a requester and returns the new ticket's ID.
- Create Ticket Note
Adds a note to an existing BoldDesk ticket.
- Create Ticket Reply
Posts a reply on an existing BoldDesk ticket.
- Find Contact
Finds a BoldDesk contact by email address and returns its details.
- Find Contact Group
Finds a BoldDesk contact group (organization) by its name and returns its details.
- Find Ticket
Returns one BoldDesk ticket by its ticket ID, with its subject, status, priority, requester and assigned agent.
- Find Ticket by External Reference Id
Finds the BoldDesk ticket that carries a given external reference ID and returns it.
- Update Contact
Updates fields on an existing BoldDesk contact.
- Update Contact Group
Updates fields on an existing BoldDesk contact group.
- Update Ticket
Updates fields on an existing BoldDesk ticket, such as status, priority, agent or custom fields.
- New Order Added
Triggered when a new order is added in Order Desk.
- Order Folder Changed
Triggered when an order moves to a different folder in Order Desk.
- Add Order Item
Adds a line item to an existing order in Order Desk.
- Add Order Note
Adds a note to an order's history in Order Desk.
- Add Shipment
Records a shipment with tracking details against an order in Order Desk.
- Change Folder
Moves an order into a different folder in Order Desk.
- Change Tag
Sets the tag on an order in Order Desk. Reads the order first and writes it back with the new tag so no other order details are lost.
- Create Inventory Item
Creates a product in the Order Desk store's inventory.
- Create New Order
Creates a new order in Order Desk with its line items, addresses and totals.
- Delete Inventory Item
Deletes a product from the Order Desk store's inventory.
- Delete Order
Deletes an order from Order Desk.
- Delete Order Item
Removes a line item from an order in Order Desk.
- Get Inventory Item
Returns one product from the Order Desk store's inventory, including its stock level and your own metadata.
- Get Order
Returns one order from Order Desk with its line items, addresses, shipments, notes and your own metadata.
- List Orders
Returns orders from Order Desk, with optional folder, source, customer and date filters.
- Set Order Data
Updates fields on an existing Order Desk order. Reads the order first and writes it back with only the fields you filled in, so nothing else is lost.
- Set Order Item Data
Updates a line item on an Order Desk order. Reads the item first and writes it back with only the fields you filled in, so nothing else on the item is lost.
- Update Inventory Item
Updates a product in the Order Desk store's inventory. Reads the item first and writes it back with only the fields you filled in, so nothing else is lost.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from BoldDesk
BoldDesk to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
BoldDesk to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
BoldDesk to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
BoldDesk to Google SheetsGoogle Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
BoldDesk to GmailGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
BoldDesk to Google CalendarGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
More into Order Desk
Google Drive to Order DeskGoogle Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...
Mailchimp to Order DeskMailchimp marketing automation and email platform.
Questions
BoldDesk and Order Desk, answered
What can start an automation from BoldDesk?
Any of BoldDesk's 8 triggers in the catalog, including Create Contact, Create Contact Group, Create Ticket and Create Ticket Note. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Order Desk when something happens in BoldDesk?
Any of Order Desk's 16 actions, including Create Inventory Item, Create New Order, Update Inventory Item and Add Order Item. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Order Desk to BoldDesk?
Yes. When something happens in Order Desk, your agent can act in BoldDesk too. This page covers both directions: Order Desk's triggers and BoldDesk's actions are listed here as well.
Do I have to build a connector for BoldDesk or Order Desk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use BoldDesk and Order Desk without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.