Integration
Connect BoldDesk and Jiminny
When Create Contact fires in BoldDesk, your agent runs Get Action Items in Jiminny, or New Conversation in Jiminny to Create Contact in BoldDesk. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want BoldDesk and Jiminny to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What BoldDesk and Jiminny can do together
From BoldDesk to Jiminny
When Create Contact in BoldDesk
then Get Action Items in Jiminny
When Create Contact Group in BoldDesk
then Upload Conversation in Jiminny
From Jiminny to BoldDesk
When New Conversation in Jiminny
then Create Contact in BoldDesk
When New Conversation in Jiminny
then Create Contact Group in BoldDesk
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with BoldDesk and Jiminny
Triggers and actions 9 triggers · 32 actions
Trigger
Create ContactTriggers when a new contact is created in BoldDesk.
Trigger
Create Contact GroupTriggers when a new contact group (organization) is created in BoldDesk.
Trigger
Create TicketTriggers when a new support ticket is created in BoldDesk.
Trigger
Create Ticket NoteTriggers when a new note is added to the chosen BoldDesk ticket.
Trigger
Create Ticket ReplyTriggers when a new reply is added to a ticket.
Trigger
Updated ContactTriggers when a contact is created or updated in BoldDesk.
Trigger
Updated Contact GroupTriggers when a contact group is created or updated in BoldDesk.
Trigger
Updated TicketTriggers when a ticket is created or updated in BoldDesk.
Action
Create ContactCreates a new contact in BoldDesk and returns the new contact's ID.
Action
Create Contact GroupCreates a new contact group (organization) in BoldDesk and returns its ID.
Action
Create TicketCreates a new support ticket in BoldDesk for a requester and returns the new ticket's ID.
Action
Create Ticket NoteAdds a note to an existing BoldDesk ticket.
Action
Create Ticket ReplyPosts a reply on an existing BoldDesk ticket.
Action
Find ContactFinds a BoldDesk contact by email address and returns its details.
Action
Find Contact GroupFinds a BoldDesk contact group (organization) by its name and returns its details.
Action
Find TicketReturns one BoldDesk ticket by its ticket ID, with its subject, status, priority, requester and assigned agent.
Action
Find Ticket by External Reference IdFinds the BoldDesk ticket that carries a given external reference ID and returns it.
Action
Update ContactUpdates fields on an existing BoldDesk contact.
Action
Update Contact GroupUpdates fields on an existing BoldDesk contact group.
Action
Update TicketUpdates fields on an existing BoldDesk ticket, such as status, priority, agent or custom fields.
Trigger
New ConversationTriggers when a new conversation (call or meeting) is recorded in Jiminny.
Action
Get Action ItemsReturns the action items Jiminny's AI extracted from a conversation.
Action
Get AI ReportReturns one AI report with its latest result.
Action
Get AI Report Download URLReturns a download link, valid for 15 minutes, for a generated AI report.
Action
Get AI Report StatusReturns the generation status of an AI report's latest result.
Action
Get AI ScorecardReturns the AI scorecards for one conversation.
Action
Get ConversationReturns one Jiminny conversation (call or meeting) by its ID, with its participants and details.
Action
Get Matched TopicsReturns the topics (keyword triggers) matched in a conversation.
Action
Get QuestionsReturns the questions asked during a conversation.
Action
Get SummaryReturns the AI summary of a conversation.
Action
Get TranscriptReturns the transcript of a conversation as speaker segments.
Action
List AI ReportsReturns AI reports shared with at least one team.
Action
List AI ScorecardsReturns AI scorecards for conversations in a date range.
Action
List Automated Call ScoresReturns automated call scores.
Action
List Coaching FeedbackReturns coaching feedback given in a date range.
Action
List CommentsReturns comments left on conversations.
Action
List ConversationsReturns conversations (calls and meetings) in a date range.
Action
List ListensReturns times conversations were played back in a date range.
Action
List TopicsReturns the team's topics (keyword triggers).
Action
List UsersReturns the users on the Jiminny team.
Action
Upload ConversationUploads a recording from a URL to create a new conversation in Jiminny, returning the new conversation's ID.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
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Questions
BoldDesk and Jiminny, answered
What can start an automation from BoldDesk?
Any of BoldDesk's 8 triggers in the catalog, including Create Contact, Create Contact Group, Create Ticket and Create Ticket Note. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Jiminny when something happens in BoldDesk?
Any of Jiminny's 20 actions, including Upload Conversation, Get Action Items, Get AI Report and Get AI Report Download URL. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Jiminny to BoldDesk?
Yes. When something happens in Jiminny, your agent can act in BoldDesk too. This page covers both directions: Jiminny's triggers and BoldDesk's actions are listed here as well.
Do I have to build a connector for BoldDesk or Jiminny?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use BoldDesk and Jiminny without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.