Integration
Connect BoldDesk and Contrast
When Create Contact fires in BoldDesk, your agent runs Create Event in Contrast, or New Chat Message in Contrast to Create Contact in BoldDesk. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want BoldDesk and Contrast to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What BoldDesk and Contrast can do together
From BoldDesk to Contrast
When Create Contact in BoldDesk
then Create Event in Contrast
From Contrast to BoldDesk
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with BoldDesk and Contrast
Triggers and actions 13 triggers · 17 actions
- Create Contact
Triggers when a new contact is created in BoldDesk.
- Create Contact Group
Triggers when a new contact group (organization) is created in BoldDesk.
- Create Ticket
Triggers when a new support ticket is created in BoldDesk.
- Create Ticket Note
Triggers when a new note is added to the chosen BoldDesk ticket.
- Create Ticket Reply
Triggers when a new reply is added to a ticket.
- Updated Contact
Triggers when a contact is created or updated in BoldDesk.
- Updated Contact Group
Triggers when a contact group is created or updated in BoldDesk.
- Updated Ticket
Triggers when a ticket is created or updated in BoldDesk.
- Create Contact
Creates a new contact in BoldDesk and returns the new contact's ID.
- Create Contact Group
Creates a new contact group (organization) in BoldDesk and returns its ID.
- Create Ticket
Creates a new support ticket in BoldDesk for a requester and returns the new ticket's ID.
- Create Ticket Note
Adds a note to an existing BoldDesk ticket.
- Create Ticket Reply
Posts a reply on an existing BoldDesk ticket.
- Find Contact
Finds a BoldDesk contact by email address and returns its details.
- Find Contact Group
Finds a BoldDesk contact group (organization) by its name and returns its details.
- Find Ticket
Returns one BoldDesk ticket by its ticket ID, with its subject, status, priority, requester and assigned agent.
- Find Ticket by External Reference Id
Finds the BoldDesk ticket that carries a given external reference ID and returns it.
- Update Contact
Updates fields on an existing BoldDesk contact.
- Update Contact Group
Updates fields on an existing BoldDesk contact group.
- Update Ticket
Updates fields on an existing BoldDesk ticket, such as status, priority, agent or custom fields.
- Live Views
Triggers when an attendee watches a Contrast webinar live. Returns the viewer's name, email and how much of the video they watched.
- New Chat Message
Triggers when a viewer sends a chat message during a Contrast live session. Returns the message, the sender and the video.
- New Poll Vote
Triggers when a viewer votes in a poll during a Contrast webinar. Returns the question, the chosen answer and the voter.
- Registrations
Triggers when someone registers for a Contrast webinar. Returns the registrant's name, email and registration details.
- Replay Views
Triggers when an attendee watches the replay of a Contrast webinar. Returns the viewer's name, email and how much of the video they watched.
- Create Event
Creates a new webinar event in a Contrast channel and returns it.
- List Events
Returns Contrast events, optionally for one channel and a start-date window.
- List Recurring Events
Returns the active Contrast recurring events, optionally for one channel.
- Register Attendee
Registers an attendee for a Contrast webinar and returns the new registration.
- Register Attendee to Recurring Event
Registers an attendee to a session of a Contrast recurring event (the next upcoming one unless a date is given).
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
BoldDesk and Contrast, answered
What can start an automation from BoldDesk?
Any of BoldDesk's 8 triggers in the catalog, including Create Contact, Create Contact Group, Create Ticket and Create Ticket Note. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Contrast when something happens in BoldDesk?
Any of Contrast's 5 actions, including Create Event, List Events, List Recurring Events and Register Attendee. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Contrast to BoldDesk?
Yes. When something happens in Contrast, your agent can act in BoldDesk too. This page covers both directions: Contrast's triggers and BoldDesk's actions are listed here as well.
Do I have to build a connector for BoldDesk or Contrast?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use BoldDesk and Contrast without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.