Integration
Connect BoldDesk and Businessmap
When Create Contact fires in BoldDesk, your agent runs Add Card in Businessmap, or New Board in Businessmap to Create Contact in BoldDesk. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want BoldDesk and Businessmap to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What BoldDesk and Businessmap can do together
From BoldDesk to Businessmap
When Create Contact in BoldDesk
then Add Card in Businessmap
When Create Contact Group in BoldDesk
then Add Comment in Businessmap
From Businessmap to BoldDesk
When New Board in Businessmap
then Create Contact in BoldDesk
When New Board in Businessmap
then Create Contact Group in BoldDesk
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with BoldDesk and Businessmap
Triggers and actions 9 triggers · 29 actions
Trigger
Create ContactTriggers when a new contact is created in BoldDesk.
Trigger
Create Contact GroupTriggers when a new contact group (organization) is created in BoldDesk.
Trigger
Create TicketTriggers when a new support ticket is created in BoldDesk.
Trigger
Create Ticket NoteTriggers when a new note is added to the chosen BoldDesk ticket.
Trigger
Create Ticket ReplyTriggers when a new reply is added to a ticket.
Trigger
Updated ContactTriggers when a contact is created or updated in BoldDesk.
Trigger
Updated Contact GroupTriggers when a contact group is created or updated in BoldDesk.
Trigger
Updated TicketTriggers when a ticket is created or updated in BoldDesk.
Action
Create ContactCreates a new contact in BoldDesk and returns the new contact's ID.
Action
Create Contact GroupCreates a new contact group (organization) in BoldDesk and returns its ID.
Action
Create TicketCreates a new support ticket in BoldDesk for a requester and returns the new ticket's ID.
Action
Create Ticket NoteAdds a note to an existing BoldDesk ticket.
Action
Create Ticket ReplyPosts a reply on an existing BoldDesk ticket.
Action
Find ContactFinds a BoldDesk contact by email address and returns its details.
Action
Find Contact GroupFinds a BoldDesk contact group (organization) by its name and returns its details.
Action
Find TicketReturns one BoldDesk ticket by its ticket ID, with its subject, status, priority, requester and assigned agent.
Action
Find Ticket by External Reference IdFinds the BoldDesk ticket that carries a given external reference ID and returns it.
Action
Update ContactUpdates fields on an existing BoldDesk contact.
Action
Update Contact GroupUpdates fields on an existing BoldDesk contact group.
Action
Update TicketUpdates fields on an existing BoldDesk ticket, such as status, priority, agent or custom fields.
Trigger
New BoardTriggered when a new board is created in Businessmap.
Action
Add CardCreates a new card in the chosen column and lane of a Businessmap board and returns the new card's ID.
Action
Add CommentAdds a plain-text comment to a Businessmap card, optionally with file attachments, and returns the new comment.
Action
Add SubtaskAdds a new subtask to a Businessmap card and returns the created subtask, with optional assignee, deadline, position and attachments.
Action
Archive/Unarchive CardArchives a card or returns an archived card to the board, and returns the updated card.
Action
Create/Remove LinkCreates or removes a link between two cards, as a parent, child, predecessor, successor or relative. Returns whether the change succeeded and the linked card's position.
Action
Discard Card or Restore Discarded CardDiscards a card, or restores a previously discarded card to the board, and returns the updated card's details.
Action
Find CardReturns the cards whose title matches the search text, optionally narrowed by further filters.
Action
Get Card AttachmentsReturns all attachments on a card, including each attachment's file name, link and position.
Action
Get Card CommentsReturns all comments on a Businessmap card, including their text, author or email details, and attachments.
Action
Get Card Details by IDReturns the full details of a single Businessmap card by its ID, including its placement, dates, subtasks, links and custom field values.
Action
Get ColumnsReturns the columns on a Businessmap board, including each column's workflow, section, position, name and work-in-progress limit.
Action
Get LanesReturns the lanes on a Businessmap board, including each lane's name, workflow, position, description and color.
Action
Get UsersReturns the users in the Businessmap account with their details, optionally filtered by ID, email, username or status.
Action
Log Time for CardLogs time worked against a card or one of its subtasks, and returns the new logged time entry.
Action
Unblock CardUnblocks a card, removing its block reason and comment so work on it can continue.
Action
Update/Move CardUpdates an existing card's details and can move it to a different column, lane or position. Returns the updated card.
Action
Upload AttachmentAdds an attachment to a card from a file name and a link to the file, and returns the new attachment.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
BoldDesk and Businessmap, answered
What can start an automation from BoldDesk?
Any of BoldDesk's 8 triggers in the catalog, including Create Contact, Create Contact Group, Create Ticket and Create Ticket Note. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Businessmap when something happens in BoldDesk?
Any of Businessmap's 17 actions, including Create/Remove Link, Log Time for Card, Update/Move Card and Upload Attachment. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Businessmap to BoldDesk?
Yes. When something happens in Businessmap, your agent can act in BoldDesk too. This page covers both directions: Businessmap's triggers and BoldDesk's actions are listed here as well.
Do I have to build a connector for BoldDesk or Businessmap?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use BoldDesk and Businessmap without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.