Connect Bitly and ManageEngine ServiceDesk Plus Cloud

Both apps 50Bitly 33ManageEngine ServiceDesk Plus Cloud 17

• Trigger
  New Bitlink in Group

  Triggers when a new Bitlink appears in the group.

• Trigger
  New Branded Short Domain

  Triggers when a new branded short domain is added.

• Trigger
  New Channel

  Triggers when a new channel is created.

• Trigger
  New Group

  Triggers when a new group is created.

• Trigger
  New Organization

  Triggers when a new organization is created.

• Trigger
  New QR Code in Group

  Triggers when a new QR code appears in the group.

• Trigger
  New Sorted Bitlink in Group

  Triggers when a new Bitlink appears in the group's sorted ranking.

• Trigger
  New Tag in Group

  Triggers when a new tag appears in the group.

• Action
  Add Custom Bitlink

  create a custom (branded) Bitlink

• Action
  Bulk update bitlinks

  bulk update Bitlinks in a group

• Action
  Create an inline CSV export for a group

  create an inline CSV export for a group

• Action
  Create Bitlink

  Shortens a long URL into a Bitlink. Optionally set a title and a branded custom domain.

• Action
  Delete a Bitlink

  delete a Bitlink

• Action
  Expand Bitlink

  Returns the long destination URL for a Bitlink ID.

• Action
  Generate a static QR Code image

  generate a static QR code image

• Action
  Get Group Limit Usage

  Returns a Bitly group's current feature limit usage, with the count used for each limit.

• Action
  Get Plan Limits

  Returns all plan limits and their current usage counts for a Bitly organization.

• Action
  Get Platform Limits

  Returns the organization's platform limits and current usage counts per API endpoint.

• Action
  Get QR Code Image

  Fetches a QR code's rendered image by QR code ID. The image is saved to APIANT temporary storage and returned as a file reference, so it can be emailed, uploaded or attached in a later step. An error occurs if the QR code is not found.

• Action
  Get Top Links and QR Codes by Engagement

  Returns a group's top-performing bitlinks and decoupled QR codes ranked by engagement count over a chosen reporting window.

• Action
  Retrieve Bitlink

  Fetches the details of a single Bitlink by its ID.

• Action
  Retrieve Custom Bitlink

  Returns the Bitlink that a custom (branded) short link points to, along with that Bitlink's details — destination URL, title, tags, and created timestamp. An error occurs if the custom Bitlink is not found.

• Action
  Retrieve Group

  Fetches a single Bitly group (workspace) by its GUID, returning the group's name, organization, role, status, and branded short domains. An error occurs if the group is not found.

• Action
  Retrieve Group Preferences

  Fetches the preferences for a single Bitly group (workspace) by its GUID, returning the group's default short domain. An error occurs if the group is not found.

• Action
  Retrieve Organization

  Fetches a single Bitly organization by its GUID, returning the organization's name, subscription tier, role, status, and branded short domains. An error occurs if the organization is not found.

• Action
  Retrieve QR Code

  Returns the details of a single QR code by its ID — title, the Bitlink and destination URLs it encodes, its type, tags, and created/updated timestamps. This returns the QR code's information only, not the scannable image file; use Get QR Code Image for that. An error occurs if the QR code is not found.

• Action
  Retrieve User

  Returns the Bitly user account the connection is authenticated as, including its login, name, email addresses, activity flags and default group.

• Action
  Shorten a Link

  shorten a long URL into a Bitlink

• Action
  Update a Group

  update a group

• Action
  Update a QR Code

  update a QR code

• Action
  Update a User

  update the authenticated user

• Action
  Update Bitlink

  Updates a Bitlink's title, tags, or archived state.

• Action
  Update Group Preferences

  update group preferences

• Trigger
  New Problem

  Triggers when a new problem is created in ServiceDesk Plus Cloud.

• Trigger
  Trigger

  Triggers when a request is created or updated in ServiceDesk Plus Cloud.

• Action
  Add problem

  Creates a problem in ServiceDesk Plus Cloud with its title, classification, assignment and analysis details, and returns the new problem.

• Action
  Add request note

  Adds a note to a ServiceDesk Plus request, optionally showing it to the requester or notifying the technician.

• Action
  Add request task

  Adds a task to an existing request in ServiceDesk Plus Cloud.

• Action
  Add request worklog

  Adds a worklog (time spent by a technician) to a ServiceDesk Plus request.

• Action
  Create Request

  Creates a new request (ticket) in ServiceDesk Plus Cloud with a subject and any optional details, assignments and custom field values.

• Action
  Delete request

  Deletes a request from ServiceDesk Plus Cloud.

• Action
  Find Request

  Finds service desk requests whose chosen field matches a value, returning the matching requests.

• Action
  Get problem

  Returns a single problem from ServiceDesk Plus Cloud by its id, including its custom field values.

• Action
  Get request

  Returns a single service desk request by its id, including its custom field values.

• Action
  Get request note

  Returns a single note on a ServiceDesk Plus request, including its text, visibility settings and author.

• Action
  Get request task

  Returns a single task attached to a ServiceDesk Plus request, including its title, status, owner, schedule and user-defined fields.

• Action
  Get request worklog

  Returns one worklog entry on a ServiceDesk Plus request, including its owner, time spent, start and end times, and charges.

• Action
  Invoke API Call

  Calls any ServiceDesk Plus Cloud v3 API endpoint with the method, path and input data you choose, and returns the raw response.

• Action
  Update problem

  Updates an existing problem in ServiceDesk Plus, changing only the fields you fill in.

• Action
  Update Request

  Updates an existing request (ticket) in ServiceDesk Plus Cloud. Only the fields you fill in are changed.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.