Connect Bitly and Fluent Support

Both apps 45Bitly 33Fluent Support 12

• Trigger
  New Bitlink in Group

  Triggers when a new Bitlink appears in the group.

• Trigger
  New Branded Short Domain

  Triggers when a new branded short domain is added.

• Trigger
  New Channel

  Triggers when a new channel is created.

• Trigger
  New Group

  Triggers when a new group is created.

• Trigger
  New Organization

  Triggers when a new organization is created.

• Trigger
  New QR Code in Group

  Triggers when a new QR code appears in the group.

• Trigger
  New Sorted Bitlink in Group

  Triggers when a new Bitlink appears in the group's sorted ranking.

• Trigger
  New Tag in Group

  Triggers when a new tag appears in the group.

• Action
  Add Custom Bitlink

  create a custom (branded) Bitlink

• Action
  Bulk update bitlinks

  bulk update Bitlinks in a group

• Action
  Create an inline CSV export for a group

  create an inline CSV export for a group

• Action
  Create Bitlink

  Shortens a long URL into a Bitlink. Optionally set a title and a branded custom domain.

• Action
  Delete a Bitlink

  delete a Bitlink

• Action
  Expand Bitlink

  Returns the long destination URL for a Bitlink ID.

• Action
  Generate a static QR Code image

  generate a static QR code image

• Action
  Get Group Limit Usage

  Returns a Bitly group's current feature limit usage, with the count used for each limit.

• Action
  Get Plan Limits

  Returns all plan limits and their current usage counts for a Bitly organization.

• Action
  Get Platform Limits

  Returns the organization's platform limits and current usage counts per API endpoint.

• Action
  Get QR Code Image

  Fetches a QR code's rendered image by QR code ID. The image is saved to APIANT temporary storage and returned as a file reference, so it can be emailed, uploaded or attached in a later step. An error occurs if the QR code is not found.

• Action
  Get Top Links and QR Codes by Engagement

  Returns a group's top-performing bitlinks and decoupled QR codes ranked by engagement count over a chosen reporting window.

• Action
  Retrieve Bitlink

  Fetches the details of a single Bitlink by its ID.

• Action
  Retrieve Custom Bitlink

  Returns the Bitlink that a custom (branded) short link points to, along with that Bitlink's details — destination URL, title, tags, and created timestamp. An error occurs if the custom Bitlink is not found.

• Action
  Retrieve Group

  Fetches a single Bitly group (workspace) by its GUID, returning the group's name, organization, role, status, and branded short domains. An error occurs if the group is not found.

• Action
  Retrieve Group Preferences

  Fetches the preferences for a single Bitly group (workspace) by its GUID, returning the group's default short domain. An error occurs if the group is not found.

• Action
  Retrieve Organization

  Fetches a single Bitly organization by its GUID, returning the organization's name, subscription tier, role, status, and branded short domains. An error occurs if the organization is not found.

• Action
  Retrieve QR Code

  Returns the details of a single QR code by its ID — title, the Bitlink and destination URLs it encodes, its type, tags, and created/updated timestamps. This returns the QR code's information only, not the scannable image file; use Get QR Code Image for that. An error occurs if the QR code is not found.

• Action
  Retrieve User

  Returns the Bitly user account the connection is authenticated as, including its login, name, email addresses, activity flags and default group.

• Action
  Shorten a Link

  shorten a long URL into a Bitlink

• Action
  Update a Group

  update a group

• Action
  Update a QR Code

  update a QR code

• Action
  Update a User

  update the authenticated user

• Action
  Update Bitlink

  Updates a Bitlink's title, tags, or archived state.

• Action
  Update Group Preferences

  update group preferences

• Trigger
  New Customer

  Triggers when a new customer is added in Fluent Support.

• Trigger
  New Ticket

  Triggers when a new support ticket is created in Fluent Support.

• Action
  Add Tag to Ticket

  Adds an existing tag to a Fluent Support ticket.

• Action
  Close Ticket

  Closes a Fluent Support ticket.

• Action
  Create Customer

  Creates a new customer in Fluent Support with their name, email, contact details and an optional note.

• Action
  Create Ticket

  Creates a new support ticket in Fluent Support for an existing customer.

• Action
  Get Ticket

  Returns a Fluent Support ticket with its customer, responses and details.

• Action
  List Customers

  Returns the customers in your Fluent Support help desk, optionally filtered by a search term.

• Action
  List Tickets

  Returns support tickets from Fluent Support, optionally matching a search term.

• Action
  Reopen Ticket

  Reopens a closed Fluent Support ticket.

• Action
  Reply to Ticket

  Adds an agent reply or internal note to a Fluent Support ticket, optionally closing the ticket.

• Action
  Update Ticket

  Updates one property of a ticket — its priority, customer priority, assigned agent or product.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.