Integration
Connect Birdeye and TrackMage
When New Contact fires in Birdeye, your agent runs Add order item in TrackMage, or New Order Created in TrackMage to Add Ticket Comment in Birdeye. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Birdeye and TrackMage to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Birdeye and TrackMage can do together
From Birdeye to TrackMage
When New Contact in Birdeye
then Add order item in TrackMage
When New Lead in Birdeye
then Create Order in TrackMage
From TrackMage to Birdeye
When New Order Created in TrackMage
then Add Ticket Comment in Birdeye
When New Shipment Created in TrackMage
then Update Ticket in Birdeye
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Birdeye and TrackMage
Triggers and actions 11 triggers · 31 actions
Trigger
New ContactTriggers when a new customer contact is added in Birdeye.
Trigger
New LeadTriggers when a new lead is added in Birdeye.
Trigger
New TicketTriggers when a new ticket is created in Birdeye.
Trigger
Survey CompletedTriggers when a customer submits a response to a survey.
Action
Add Ticket CommentAdds a comment to a ticket.
Action
Delete TagDeletes a review tag from the account.
Action
Get BusinessReturns the profile of a business or location.
Action
Get Contact Activity LogReturns a contact's activity history, such as review requests sent and reviews written.
Action
Get Dashboard DataReturns review count, average rating, sentiment and benchmark figures for a business.
Action
Get ListingReturns the listing details of a location.
Action
Get Review SummaryReturns review counts by source and by rating for a business.
Action
Get SurveyReturns a survey with its pages and questions.
Action
Get UserReturns the details of a Birdeye user.
Action
List CompetitorsReturns the competitors tracked for a business.
Action
List ContactsReturns the contacts of a business, most recently active first.
Action
List EmployeesReturns the employees of a business.
Action
List LocationsReturns the locations (child businesses) under an enterprise account.
Action
List Survey ResponsesReturns the responses submitted to a survey.
Action
List SurveysReturns the surveys of a business.
Action
List TagsReturns the review tags in the account.
Action
Search BusinessesSearches the businesses under an account by name or number.
Action
Update TicketUpdates a ticket's status or assignee.
Trigger
Deleted OrderTriggers when an order is deleted in a TrackMage workspace.
Trigger
Deleted ShipmentTriggers when a shipment is deleted in a TrackMage workspace.
Trigger
New Order CreatedTriggers when a new order is created in the selected TrackMage workspace.
Trigger
New Shipment CreatedTriggers when a new shipment is created in the selected TrackMage workspace.
Trigger
Updated OrderTriggers when an order is updated in a TrackMage workspace.
Trigger
Updated ShipmentTriggers when a shipment is updated in the selected TrackMage workspace.
Trigger
Updated Shipment Tracking StatusTriggers when the tracking status of a shipment in the selected TrackMage workspace changes.
Action
Add order itemAdds a line item (product, quantity and price) to an existing TrackMage order.
Action
Add productCreates a product in your TrackMage team catalog.
Action
Create OrderCreates an order in a TrackMage workspace, with optional customer contact details, totals and shipping/billing addresses.
Action
Create ShipmentCreates a shipment in a TrackMage workspace so its tracking number is monitored.
Action
Create Tracking Page LinkGenerates a shareable link to a TrackMage tracking page, optionally preset to a specific tracking number.
Action
Delete orderDeletes an order from your TrackMage workspace.
Action
Delete shipmentDeletes a shipment from your TrackMage workspace.
Action
Get orderReturns a TrackMage order by its id, including its status, totals, addresses and linked shipments.
Action
Get productReturns a single product from your TrackMage catalog, including its name, SKU, URLs and variants.
Action
Get shipmentReturns one shipment, including its tracking number, carrier, tracking status, linked orders and delivery address.
Action
List shipment checkpointsReturns the tracking checkpoints (date, location and status info) recorded for a shipment.
Action
Update orderUpdates an existing TrackMage order's totals, status, contact details and shipping or billing address. Fields left blank are not changed.
Action
Update shipmentUpdates an existing shipment's tracking number, carrier, contact details, address, status and linked orders.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
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Questions
Birdeye and TrackMage, answered
What can start an automation from Birdeye?
Any of Birdeye's 4 triggers in the catalog, including New Contact, New Lead, New Ticket and Survey Completed. Describe the moment in plain language and your agent picks the right one.
What can your agent do in TrackMage when something happens in Birdeye?
Any of TrackMage's 13 actions, including Create Order, Create Shipment, Create Tracking Page Link and Update order. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from TrackMage to Birdeye?
Yes. When something happens in TrackMage, your agent can act in Birdeye too. This page covers both directions: TrackMage's triggers and Birdeye's actions are listed here as well.
Do I have to build a connector for Birdeye or TrackMage?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Birdeye and TrackMage without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.