Integration
Connect Birdeye and shipcloud
When New Contact fires in Birdeye, your agent runs Add order in shipcloud, or New Shipment Status in shipcloud to Add Ticket Comment in Birdeye. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Birdeye and shipcloud to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Birdeye and shipcloud can do together
From Birdeye to shipcloud
When New Contact in Birdeye
then Add order in shipcloud
When New Lead in Birdeye
then Add address in shipcloud
From shipcloud to Birdeye
When New Shipment Status in shipcloud
then Add Ticket Comment in Birdeye
When New Shipment Status in shipcloud
then Update Ticket in Birdeye
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Birdeye and shipcloud
Triggers and actions 5 triggers · 34 actions
Trigger
New ContactTriggers when a new customer contact is added in Birdeye.
Trigger
New LeadTriggers when a new lead is added in Birdeye.
Trigger
New TicketTriggers when a new ticket is created in Birdeye.
Trigger
Survey CompletedTriggers when a customer submits a response to a survey.
Action
Add Ticket CommentAdds a comment to a ticket.
Action
Delete TagDeletes a review tag from the account.
Action
Get BusinessReturns the profile of a business or location.
Action
Get Contact Activity LogReturns a contact's activity history, such as review requests sent and reviews written.
Action
Get Dashboard DataReturns review count, average rating, sentiment and benchmark figures for a business.
Action
Get ListingReturns the listing details of a location.
Action
Get Review SummaryReturns review counts by source and by rating for a business.
Action
Get SurveyReturns a survey with its pages and questions.
Action
Get UserReturns the details of a Birdeye user.
Action
List CompetitorsReturns the competitors tracked for a business.
Action
List ContactsReturns the contacts of a business, most recently active first.
Action
List EmployeesReturns the employees of a business.
Action
List LocationsReturns the locations (child businesses) under an enterprise account.
Action
List Survey ResponsesReturns the responses submitted to a survey.
Action
List SurveysReturns the surveys of a business.
Action
List TagsReturns the review tags in the account.
Action
Search BusinessesSearches the businesses under an account by name or number.
Action
Update TicketUpdates a ticket's status or assignee.
Trigger
New Shipment StatusTriggers when a shipcloud shipment changes status (label created, picked up, in transit, delivered, deleted and more).
Action
Add addressCreates a new address in your shipcloud address book, ready to use as a shipment's sender or recipient.
Action
Add orderCreates an order in shipcloud with its delivery address and line items, so shipments can later be associated with it.
Action
Add pickup requestRequests a carrier pickup for your shipments, either all shipments not yet picked up or only the ones you list.
Action
Create ShipmentCreates a shipment in shipcloud and, optionally, books the shipping label with the carrier.
Action
Create Shipment QuoteReturns the price a carrier would charge for shipping a package between two addresses, without creating a shipment.
Action
Delete shipmentDeletes a shipment. Prepared shipments can be deleted any time; shipments with a label only before the carrier's cutoff time.
Action
Find ShipmentFinds shipments matching a reference number, tracking number, carrier, status or creation date range.
Action
Get addressReturns a saved address from your shipcloud address book by its id.
Action
Get orderReturns an order previously sent to shipcloud, including its delivery address and line items.
Action
Get pickup requestReturns a pickup request, including its carrier, pickup time window, pickup address and included shipments.
Action
Get shipmentReturns the details of a single shipment, including its carrier, tracking information, label and addresses.
Action
List addressesReturns the addresses saved in your shipcloud account, optionally filtered by name, company, street, city, postal code, country or phone.
Action
List carriersReturns the carriers available to your shipcloud account, with their services, package types, additional services and label formats.
Action
List ordersReturns the orders previously created in your shipcloud account, including delivery address and line items.
Action
List shipmentsReturns the shipments in your shipcloud account, optionally filtered by carrier, tracking number, reference number, service, type, source, tracking status or creation time.
Action
Update shipmentUpdates an existing shipment, such as its addresses, package, carrier or service, and can create its shipping label.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
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Questions
Birdeye and shipcloud, answered
What can start an automation from Birdeye?
Any of Birdeye's 4 triggers in the catalog, including New Contact, New Lead, New Ticket and Survey Completed. Describe the moment in plain language and your agent picks the right one.
What can your agent do in shipcloud when something happens in Birdeye?
Any of shipcloud's 16 actions, including Create Shipment, Create Shipment Quote, Update shipment and Add address. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from shipcloud to Birdeye?
Yes. When something happens in shipcloud, your agent can act in Birdeye too. This page covers both directions: shipcloud's triggers and Birdeye's actions are listed here as well.
Do I have to build a connector for Birdeye or shipcloud?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Birdeye and shipcloud without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.