Integration
Connect Birdeye and Publer
When New Contact fires in Birdeye, your agent runs Create Post in Publer, or New Draft in Publer to Add Ticket Comment in Birdeye. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Birdeye and Publer to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Birdeye and Publer can do together
From Birdeye to Publer
When New Contact in Birdeye
then Create Post in Publer
When New Lead in Birdeye
then Auto Schedule Post in Publer
From Publer to Birdeye
When New Draft in Publer
then Add Ticket Comment in Birdeye
When New Media Uploaded in Publer
then Update Ticket in Birdeye
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Birdeye and Publer
Triggers and actions 20 triggers · 32 actions
Trigger
New ContactTriggers when a new customer contact is added in Birdeye.
Trigger
New LeadTriggers when a new lead is added in Birdeye.
Trigger
New TicketTriggers when a new ticket is created in Birdeye.
Trigger
Survey CompletedTriggers when a customer submits a response to a survey.
Action
Add Ticket CommentAdds a comment to a ticket.
Action
Delete TagDeletes a review tag from the account.
Action
Get BusinessReturns the profile of a business or location.
Action
Get Contact Activity LogReturns a contact's activity history, such as review requests sent and reviews written.
Action
Get Dashboard DataReturns review count, average rating, sentiment and benchmark figures for a business.
Action
Get ListingReturns the listing details of a location.
Action
Get Review SummaryReturns review counts by source and by rating for a business.
Action
Get SurveyReturns a survey with its pages and questions.
Action
Get UserReturns the details of a Birdeye user.
Action
List CompetitorsReturns the competitors tracked for a business.
Action
List ContactsReturns the contacts of a business, most recently active first.
Action
List EmployeesReturns the employees of a business.
Action
List LocationsReturns the locations (child businesses) under an enterprise account.
Action
List Survey ResponsesReturns the responses submitted to a survey.
Action
List SurveysReturns the surveys of a business.
Action
List TagsReturns the review tags in the account.
Action
Search BusinessesSearches the businesses under an account by name or number.
Action
Update TicketUpdates a ticket's status or assignee.
Trigger
Account Connected/DisconnectedTriggers when a social media account is newly connected to the selected Publer workspace.
Trigger
Member Performance SpikeTriggers when a workspace member's posting activity or engagement metrics change for the chosen date range.
Trigger
New DraftTriggers when a new draft post is saved in your Publer workspace.
Trigger
New Media UploadedTriggers when a new media item is added to your Publer media library.
Trigger
Post ApprovedTriggers when a scheduled post is approved in your Publer workspace.
Trigger
Post CreatedTriggers when a new post is created in your Publer workspace, optionally limited to a post state, account, type, member or search text.
Trigger
Post FailedTriggers when a Publer post fails to publish.
Trigger
Post Pending ApprovalTriggers when a scheduled post is waiting for approval in the Publer workspace.
Trigger
Post Performance ThresholdTriggers when a published post's performance metric (such as reach, likes or engagement) reaches the threshold you set.
Trigger
Post PublishedTriggers when a post is published to one of your connected social accounts.
Trigger
Post ScheduledTriggers when a post is scheduled in your Publer workspace.
Trigger
Post Status UpdatedTriggers when a post's status changes, for example from scheduled to published or failed.
Trigger
Top Competitor PostsTriggers when a new post by one of your tracked competitors appears in Publer's competitor post insights, with its performance analytics.
Trigger
Top Hashtags IdentifiedTriggers when a hashtag newly enters the top-ranked hashtags (top 10 by the chosen metric) for a Publer social account.
Trigger
Top Posts of WeekTriggers for each of your top-performing posts published in the last 7 days, ranked by engagement (or another metric you choose).
Trigger
Workspace CreatedTriggers when a new workspace becomes accessible to the connected Publer user.
Action
Auto Schedule PostCreates a post and lets Publer automatically pick the best time to publish it within a date window you choose.
Action
Create PostCreates a social media post in Publer for one or more connected accounts, either scheduled for a specific time or saved as a draft.
Action
Export Analytics ReportStarts a CSV or PDF export of your Publer analytics for the workspace or a single account, and returns the job id used to retrieve the finished file.
Action
Export Competitor BenchmarkReturns benchmark analytics for your competitor accounts — followers, growth, engagement, reach and posting mix — for a date range.
Action
Export Member LeaderboardReturns each workspace member's posting activity and engagement totals for a date range, for building leaderboards and performance reviews.
Action
Find Analytics by Date RangeReturns published posts with their performance analytics (reach, engagement, likes, comments and more) for a social account within a date range.
Action
Find MediaSearches the Publer media library by name or caption, type, usage status, source or folder and returns the matching media items.
Action
Find PostFinds posts whose content contains the text you give, optionally narrowed by state, post type, date range, account or team member.
Action
Generate Competitors Top PostsReturns competitors' posts for a social account within a date range, with their performance analytics, sortable by engagement, reach and other metrics.
Action
Generate Top HashtagsReturns your top-performing hashtags for a social account, with post counts, reach, engagement totals, recent posts and a hashtag performance score.
Action
Generate Top PostsReturns your top-performing published posts for a social account over a date range, ranked by a metric such as engagement or reach.
Action
Schedule Recurring PostCreates a post that Publer publishes repeatedly on a daily, weekly, monthly or yearly schedule until an optional end date.
Action
Schedule Recycling PostSchedules a post that Publer automatically re-shares on a regular cadence, such as every 2 weeks up to 3 times.
Action
Upload MediaUploads a photo, video or PDF file to Publer and returns the new media item's ID for use in posts.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
Birdeye and Publer, answered
What can start an automation from Birdeye?
Any of Birdeye's 4 triggers in the catalog, including New Contact, New Lead, New Ticket and Survey Completed. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Publer when something happens in Birdeye?
Any of Publer's 14 actions, including Create Post, Upload Media, Auto Schedule Post and Export Analytics Report. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Publer to Birdeye?
Yes. When something happens in Publer, your agent can act in Birdeye too. This page covers both directions: Publer's triggers and Birdeye's actions are listed here as well.
Do I have to build a connector for Birdeye or Publer?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Birdeye and Publer without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.