Integration
Connect Birdeye and Pingdom
When New Contact fires in Birdeye, your agent runs Get Contact in Pingdom, or New Check in Pingdom to Add Ticket Comment in Birdeye. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Birdeye and Pingdom to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Birdeye and Pingdom can do together
From Birdeye to Pingdom
When New Contact in Birdeye
then Get Contact in Pingdom
From Pingdom to Birdeye
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Birdeye and Pingdom
Triggers and actions 6 triggers · 35 actions
- New Contact
Triggers when a new customer contact is added in Birdeye.
- New Lead
Triggers when a new lead is added in Birdeye.
- New Ticket
Triggers when a new ticket is created in Birdeye.
- Survey Completed
Triggers when a customer submits a response to a survey.
- Add Ticket Comment
Adds a comment to a ticket.
- Delete Tag
Deletes a review tag from the account.
- Get Business
Returns the profile of a business or location.
- Get Contact Activity Log
Returns a contact's activity history, such as review requests sent and reviews written.
- Get Dashboard Data
Returns review count, average rating, sentiment and benchmark figures for a business.
- Get Listing
Returns the listing details of a location.
- Get Review Summary
Returns review counts by source and by rating for a business.
- Get Survey
Returns a survey with its pages and questions.
- Get User
Returns the details of a Birdeye user.
- List Competitors
Returns the competitors tracked for a business.
- List Contacts
Returns the contacts of a business, most recently active first.
- List Employees
Returns the employees of a business.
- List Locations
Returns the locations (child businesses) under an enterprise account.
- List Survey Responses
Returns the responses submitted to a survey.
- List Surveys
Returns the surveys of a business.
- List Tags
Returns the review tags in the account.
- Search Businesses
Searches the businesses under an account by name or number.
- Update Ticket
Updates a ticket's status or assignee.
- New Check
Triggers when a new check is added to the account. Polling on the checks list, deduped by check id.
- New Contact
Triggers when a new alert contact is added. Polling on the contacts list, deduped by contact id.
- Create Maintenance Window
Schedules a new maintenance window for checks (suppresses alerts).
- Delete Check
Deletes a check permanently.
- Delete Contact
Deletes an alert contact.
- Delete Maintenance Window
Deletes a scheduled maintenance window.
- Get Account Credits
Returns the account's available checks/credits.
- Get Average Response Time
Returns the average response time for a specified check, optionally broken down by probe or country.
- Get Check
Returns detailed information about a specified check.
- Get Contact
Returns a single contact by id.
- Get Outage Summary
Returns a list of status changes (up/down) for a specified check over a period.
- Get Performance Summary
Returns response time averages over time for a specified check.
- Get Raw Check Results
Returns raw test result probe data for a specified check.
- List Checks
Returns a list of all checks on the Pingdom account.
- List Contacts
Returns all contacts (alert recipients) on the account.
- List Maintenance Windows
Returns scheduled maintenance windows.
- List Teams
Returns all alerting teams on the account.
- List TMS Checks
Returns all Transaction (TMS) checks on the account.
- Update Check
Modifies an existing check's settings.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Birdeye
Birdeye to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
Birdeye to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Birdeye to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Birdeye to Google SheetsGoogle Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
Birdeye to GmailGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Birdeye to Google CalendarGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
More into Pingdom
Google Drive to PingdomGoogle Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...
Mailchimp to PingdomMailchimp marketing automation and email platform.
Questions
Birdeye and Pingdom, answered
What can start an automation from Birdeye?
Any of Birdeye's 4 triggers in the catalog, including New Contact, New Lead, New Ticket and Survey Completed. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Pingdom when something happens in Birdeye?
Any of Pingdom's 17 actions, including Create Maintenance Window, Update Check, Get Account Credits and Get Average Response Time. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Pingdom to Birdeye?
Yes. When something happens in Pingdom, your agent can act in Birdeye too. This page covers both directions: Pingdom's triggers and Birdeye's actions are listed here as well.
Do I have to build a connector for Birdeye or Pingdom?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Birdeye and Pingdom without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.