Integration
Connect Birdeye and Outplay
When New Contact fires in Birdeye, your agent runs Create Task in Outplay, or New Account in Outplay to Add Ticket Comment in Birdeye. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Birdeye and Outplay to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Birdeye and Outplay can do together
From Birdeye to Outplay
When New Contact in Birdeye
then Create Task in Outplay
When New Lead in Birdeye
then Create Note in Outplay
From Outplay to Birdeye
When New Account in Outplay
then Add Ticket Comment in Birdeye
When New Prospect in Outplay
then Update Ticket in Birdeye
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Birdeye and Outplay
Triggers and actions 8 triggers · 30 actions
Trigger
New ContactTriggers when a new customer contact is added in Birdeye.
Trigger
New LeadTriggers when a new lead is added in Birdeye.
Trigger
New TicketTriggers when a new ticket is created in Birdeye.
Trigger
Survey CompletedTriggers when a customer submits a response to a survey.
Action
Add Ticket CommentAdds a comment to a ticket.
Action
Delete TagDeletes a review tag from the account.
Action
Get BusinessReturns the profile of a business or location.
Action
Get Contact Activity LogReturns a contact's activity history, such as review requests sent and reviews written.
Action
Get Dashboard DataReturns review count, average rating, sentiment and benchmark figures for a business.
Action
Get ListingReturns the listing details of a location.
Action
Get Review SummaryReturns review counts by source and by rating for a business.
Action
Get SurveyReturns a survey with its pages and questions.
Action
Get UserReturns the details of a Birdeye user.
Action
List CompetitorsReturns the competitors tracked for a business.
Action
List ContactsReturns the contacts of a business, most recently active first.
Action
List EmployeesReturns the employees of a business.
Action
List LocationsReturns the locations (child businesses) under an enterprise account.
Action
List Survey ResponsesReturns the responses submitted to a survey.
Action
List SurveysReturns the surveys of a business.
Action
List TagsReturns the review tags in the account.
Action
Search BusinessesSearches the businesses under an account by name or number.
Action
Update TicketUpdates a ticket's status or assignee.
Trigger
New AccountTriggers when a new account (company) is created in Outplay.
Trigger
New ProspectTriggers when a new prospect is created in Outplay.
Trigger
Prospect Note AddedTriggers when a new note is added to a given Outplay prospect.
Trigger
Updated ProspectTriggers when a prospect is created or its details change in Outplay.
Action
Add AccountCreates an account (company) in Outplay.
Action
Add Prospects to SequenceAdds a prospect to an Outplay sequence on behalf of a user.
Action
Create NoteAdds a note to an Outplay prospect.
Action
Create TaskCreates a pending task for an Outplay prospect, assigned to a user.
Action
Delete AccountDeletes an Outplay account (company).
Action
Delete ProspectDeletes an Outplay prospect.
Action
Find ProspectsFinds Outplay prospects whose email contains the text you give.
Action
Get AccountReturns one Outplay account (company) by its ID.
Action
Log CallLogs a phone call against an Outplay prospect.
Action
Opt Out ProspectMarks an Outplay prospect as opted out so they receive no further sequence emails.
Action
Save ProspectCreates a prospect in Outplay, or updates the existing prospect with the same email.
Action
Update ProspectUpdates an existing Outplay prospect; only the fields you supply are changed.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Birdeye and Outplay, answered
What can start an automation from Birdeye?
Any of Birdeye's 4 triggers in the catalog, including New Contact, New Lead, New Ticket and Survey Completed. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Outplay when something happens in Birdeye?
Any of Outplay's 12 actions, including Create Note, Create Task, Log Call and Update Prospect. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Outplay to Birdeye?
Yes. When something happens in Outplay, your agent can act in Birdeye too. This page covers both directions: Outplay's triggers and Birdeye's actions are listed here as well.
Do I have to build a connector for Birdeye or Outplay?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Birdeye and Outplay without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.