Integration
Connect Birdeye and Mercury Connect
When New Contact fires in Birdeye, your agent runs Create Person in Mercury Connect, or New Opportunity in Mercury Connect to Add Ticket Comment in Birdeye. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Birdeye and Mercury Connect to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Birdeye and Mercury Connect can do together
From Birdeye to Mercury Connect
When New Contact in Birdeye
then Create Person in Mercury Connect
When New Lead in Birdeye
then Update a Person in Mercury Connect
From Mercury Connect to Birdeye
When New Opportunity in Mercury Connect
then Add Ticket Comment in Birdeye
When New Person in Mercury Connect
then Update Ticket in Birdeye
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Birdeye and Mercury Connect
Triggers and actions 11 triggers · 23 actions
Trigger
New ContactTriggers when a new customer contact is added in Birdeye.
Trigger
New LeadTriggers when a new lead is added in Birdeye.
Trigger
New TicketTriggers when a new ticket is created in Birdeye.
Trigger
Survey CompletedTriggers when a customer submits a response to a survey.
Action
Add Ticket CommentAdds a comment to a ticket.
Action
Delete TagDeletes a review tag from the account.
Action
Get BusinessReturns the profile of a business or location.
Action
Get Contact Activity LogReturns a contact's activity history, such as review requests sent and reviews written.
Action
Get Dashboard DataReturns review count, average rating, sentiment and benchmark figures for a business.
Action
Get ListingReturns the listing details of a location.
Action
Get Review SummaryReturns review counts by source and by rating for a business.
Action
Get SurveyReturns a survey with its pages and questions.
Action
Get UserReturns the details of a Birdeye user.
Action
List CompetitorsReturns the competitors tracked for a business.
Action
List ContactsReturns the contacts of a business, most recently active first.
Action
List EmployeesReturns the employees of a business.
Action
List LocationsReturns the locations (child businesses) under an enterprise account.
Action
List Survey ResponsesReturns the responses submitted to a survey.
Action
List SurveysReturns the surveys of a business.
Action
List TagsReturns the review tags in the account.
Action
Search BusinessesSearches the businesses under an account by name or number.
Action
Update TicketUpdates a ticket's status or assignee.
Trigger
Deleted OpportunityTriggers when an opportunity is deleted in Mercury.
Trigger
Deleted PersonTriggers when a person is deleted in Mercury.
Trigger
New OpportunityTriggers when a new opportunity is created in Mercury.
Trigger
New PersonTriggers when a new person is created in Mercury.
Trigger
Opportunity Status UpdatedTriggers when an opportunity's status changes in Mercury.
Trigger
Updated OpportunityTriggers when an opportunity is updated in Mercury.
Trigger
Updated PersonTriggers when a person is updated in Mercury.
Action
Attach a Person to an OpportunityAttaches an existing person to an opportunity as a related party, such as the primary applicant.
Action
Create PersonCreates a new person (contact) in Mercury and returns the new person's ID.
Action
Find an OpportunityFinds the first opportunity in Mercury whose name matches.
Action
Find a PersonFinds the first person in Mercury whose name matches.
Action
Update a PersonUpdates an existing person (contact) in Mercury.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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More into Mercury Connect
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Questions
Birdeye and Mercury Connect, answered
What can start an automation from Birdeye?
Any of Birdeye's 4 triggers in the catalog, including New Contact, New Lead, New Ticket and Survey Completed. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Mercury Connect when something happens in Birdeye?
Any of Mercury Connect's 5 actions, including Create Person, Update a Person, Attach a Person to an Opportunity and Find an Opportunity. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Mercury Connect to Birdeye?
Yes. When something happens in Mercury Connect, your agent can act in Birdeye too. This page covers both directions: Mercury Connect's triggers and Birdeye's actions are listed here as well.
Do I have to build a connector for Birdeye or Mercury Connect?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Birdeye and Mercury Connect without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.