Connect Birdeye and Mendato

Both apps 53Birdeye 26Mendato 27

• Trigger
  New Contact

  Triggers when a new customer contact is added in Birdeye.

• Trigger
  New Lead

  Triggers when a new lead is added in Birdeye.

• Trigger
  New Ticket

  Triggers when a new ticket is created in Birdeye.

• Trigger
  Survey Completed

  Triggers when a customer submits a response to a survey.

• Action
  Add Ticket Comment

  Adds a comment to a ticket.

• Action
  Check In Customer

  Checks in a customer, which can send them a review request.

• Action
  Create Tags

  Creates one or more review tags in the account.

• Action
  Delete Tag

  Deletes a review tag from the account.

• Action
  Get Business

  Returns the profile of a business or location.

• Action
  Get Contact Activity Log

  Returns a contact's activity history, such as review requests sent and reviews written.

• Action
  Get Dashboard Data

  Returns review count, average rating, sentiment and benchmark figures for a business.

• Action
  Get Listing

  Returns the listing details of a location.

• Action
  Get Review Request Link

  Returns a short review request link for a customer.

• Action
  Get Review Summary

  Returns review counts by source and by rating for a business.

• Action
  Get Survey

  Returns a survey with its pages and questions.

• Action
  Get User

  Returns the details of a Birdeye user.

• Action
  List Competitors

  Returns the competitors tracked for a business.

• Action
  List Contacts

  Returns the contacts of a business, most recently active first.

• Action
  List Employees

  Returns the employees of a business.

• Action
  List Locations

  Returns the locations (child businesses) under an enterprise account.

• Action
  List Survey Responses

  Returns the responses submitted to a survey.

• Action
  List Surveys

  Returns the surveys of a business.

• Action
  List Tags

  Returns the review tags in the account.

• Action
  List Tickets

  Returns tickets, filtered by status or type.

• Action
  Search Businesses

  Searches the businesses under an account by name or number.

• Action
  Update Ticket

  Updates a ticket's status or assignee.

• Trigger
  New Employee

  Triggers when a new employee is added in Mendato. Optional filters limit which employees fire the trigger.

• Trigger
  New Subcontractor

  Triggers when a new subcontractor is added in Mendato.

• Action
  Add employee

  Creates a new employee in Mendato.

• Action
  Add material

  GraphQL mutation createMaterial.

• Action
  Add object

  GraphQL mutation createObject (cleaning object/property).

• Action
  Add order

  Creates a new order (Auftrag) for an object, with the services to perform, and optionally the materials used and the employees or subcontractors assigned.

• Action
  Add prospect

  Creates a new prospect (potential customer) in Mendato, optionally with contact persons and a first prospect object.

• Action
  Add quote

  GraphQL mutation createQuote.

• Action
  Add supplier

  GraphQL mutation createSupplier.

• Action
  Add ticket

  Creates a ticket (a complaint, extra request, material demand or damage report) for an object in Mendato.

• Action
  Add time record

  Creates a time record for an employee in Mendato, with start and end time, optional journey start, break duration and the object (site) worked at.

• Action
  Create Credit Note

  Creates a credit note (Gutschrift) for a subcontractor in Mendato, with its line items, dates and texts.

• Action
  Create Customer

  Creates a new customer (person or company) in Mendato with address, contact and billing details.

• Action
  Create Estimate

  Creates a new estimate

• Action
  Create Invoice

  Creates an invoice for a customer in Mendato, with its line items, dates and texts, optionally completing and sending it right away.

• Action
  Create Subcontractor

  Creates a new subcontractor

• Action
  Find Customer

  Returns up to 100 customers whose number, name, email address or contact person matches the search text.

• Action
  Find employees by criteria

  Returns the employees that match the given criteria, such as name or personnel number, status, city or ZIP, supervisor or driving licence.

• Action
  Find invoices by criteria

  Returns up to 100 invoices that match the search text, statuses, date ranges, payment state, customer, order, service or object you specify.

• Action
  Find Subcontractor

  Returns up to 100 subcontractors whose number, name or other details match the search text.

• Action
  Get customer

  Returns a single customer by id, including contact details, address, email addresses, tax details, note and tags.

• Action
  Get order

  Returns a single order (Auftrag) by its id, including its object, status, dates, staffing requirements and services.

• Action
  Get prospect

  Returns a single prospect (lead) by its id, with address, contact details, outcome and contact persons.

• Action
  Get Quote

  Returns a single quote (Angebot) by its id, including its number, status, dates, customer or prospect, texts and line items.

• Action
  Get Supplier

  Returns a single supplier (Lieferant) by its id, with name, address, contact and tax details.

• Action
  Get time record

  Returns a single time record by its id, including its date, start and end times, breaks, employee and object.

• Action
  Update customer

  Updates an existing customer's name, address, contact details and email addresses. Fields left blank keep their current values.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.