Connect BigMailer and Mojo Helpdesk

Both apps 63BigMailer 36Mojo Helpdesk 27

• Trigger
  New Contact

  Triggered when a new contact is created in a BigMailer brand.

• Action
  Add/Update Contact

  Creates a BigMailer contact, or updates the existing contact with that email address. Custom fields for the selected brand can be mapped alongside list membership and unsubscribe settings.

• Action
  Create a bulk campaign

  Creates a bulk email campaign in a BigMailer brand — name, subject, sender, content, recipient lists, tracking and optional schedule.

• Action
  Create an RSS campaign

  Creates an RSS-to-email campaign in a BigMailer brand: watches a feed URL and emails new items on the schedule you choose.

• Action
  Create a transactional campaign

  Creates a transactional campaign in a BigMailer brand — the reusable email template and settings you later send one-off emails with.

• Action
  Create list

  Creates a new contact list inside a BigMailer brand.

• Action
  Create segment

  Creates a segment in a BigMailer brand: a saved set of conditions that picks out the contacts you want to target.

• Action
  Create template

  Creates a reusable email or landing-page template in a BigMailer brand.

• Action
  Delete contact

  Deletes a contact from a BigMailer brand, by contact ID or email address.

• Action
  Delete list

  Deletes a contact list from a BigMailer brand.

• Action
  Delete segment

  Deletes a segment from a BigMailer brand.

• Action
  Delete template

  Deletes a template from a BigMailer brand.

• Action
  Get brand

  Returns one BigMailer brand: its name, default sender, bounce settings, contact count and engagement stats.

• Action
  Get bulk campaign

  Returns one bulk campaign from a BigMailer brand, including its content, recipients and send statistics.

• Action
  Get contact

  Returns one BigMailer contact by ID or email address, including its custom field values.

• Action
  Get list

  Returns one contact list from a BigMailer brand.

• Action
  Get RSS campaign

  Returns one RSS campaign from a BigMailer brand, including its feed URL, schedule and content.

• Action
  Get segment

  Returns one segment from a BigMailer brand, including the conditions that define it.

• Action
  Get template

  Returns one template from a BigMailer brand, including its HTML.

• Action
  Get transactional campaign

  Returns one transactional campaign from a BigMailer brand, including its content and send statistics.

• Action
  List brands

  Lists the brands in your BigMailer account.

• Action
  List bulk campaigns

  Lists the bulk campaigns in a BigMailer brand.

• Action
  List contacts

  Lists the contacts in a BigMailer brand, optionally limited to one list.

• Action
  List lists

  Lists the contact lists in a BigMailer brand.

• Action
  List RSS campaigns

  Lists the RSS campaigns in a BigMailer brand.

• Action
  List segments

  Lists the segments in a BigMailer brand.

• Action
  List senders

  Lists the sending identities in a BigMailer brand.

• Action
  List templates

  Lists the templates in a BigMailer brand.

• Action
  List transactional campaigns

  Lists the transactional campaigns in a BigMailer brand.

• Action
  Update a bulk campaign

  Updates an existing bulk campaign in a BigMailer brand. Only the fields you fill in are changed.

• Action
  Update an RSS campaign

  Updates an existing RSS campaign in a BigMailer brand. Only the fields you fill in are changed.

• Action
  Update a transactional campaign

  Updates an existing transactional campaign in a BigMailer brand. Only the fields you fill in are changed.

• Action
  Update brand

  Updates an existing BigMailer brand — its name, default sender name and email, website URL, unsubscribe text, bounce thresholds, contact limit and logo. Only the fields you fill in are changed.

• Action
  Update list

  Renames an existing contact list inside a BigMailer brand.

• Action
  Update segment

  Updates an existing BigMailer segment — its name, match operator (all/any) and its list of conditions. Only the fields you fill in are changed.

• Action
  Update template

  Updates an existing BigMailer template — its name, type, HTML content and account-wide sharing. Only the fields you fill in are changed.

• Trigger
  New Ticket

  Triggers when a new ticket is created in Mojo Helpdesk.

• Trigger
  New Ticket With Due On

  Triggers when a new Mojo Helpdesk ticket that has a due date is created.

• Trigger
  New Ticket With Scheduled On

  Triggers when a new Mojo Helpdesk ticket that has a scheduled date is created.

• Trigger
  New User

  Triggers when a new user is created in Mojo Helpdesk.

• Action
  Add asset

  Creates a new asset in Mojo Helpdesk Asset Management and returns the created asset.

• Action
  Add Comment to Ticket

  Adds a public comment to a Mojo Helpdesk ticket.

• Action
  Add Staff Note to Ticket

  Adds an internal staff-only note to a Mojo Helpdesk ticket.

• Action
  Add Tag to Ticket

  Adds a tag to a Mojo Helpdesk ticket, creating the tag if it does not exist.

• Action
  Add task to ticket

  Creates a task on a ticket, with optional notes, due date, assignee and completion status.

• Action
  Create Ticket

  Creates a new ticket in Mojo Helpdesk and returns it.

• Action
  Create User

  Creates a new user in Mojo Helpdesk.

• Action
  Delete ticket

  Permanently deletes a ticket, including its comments and attachments.

• Action
  Delete user

  Permanently deletes a user from Mojo Helpdesk. This cannot be undone.

• Action
  Find assets by criteria

  Returns the assets that match a search query, such as a name, tag, serial number, location or assigned user.

• Action
  Find User by Email

  Finds a Mojo Helpdesk user by email address.

• Action
  Get asset

  Returns the details of a single asset, including its status, location, assigned users and attached files.

• Action
  Get Ticket

  Returns one Mojo Helpdesk ticket by its ID, including title, description, status, priority and assignee.

• Action
  Get User

  Returns one Mojo Helpdesk user by ID.

• Action
  List comments

  Returns the comments on a Mojo Helpdesk ticket, including staff notes.

• Action
  List ticket queues

  Returns the ticket queues in your Mojo Helpdesk account, with each queue's id, name and email settings.

• Action
  List tickets

  Returns the tickets in your Mojo Helpdesk, sorted by the field and order you choose.

• Action
  List users

  Returns the users (end users and agents) in your Mojo Helpdesk account.

• Action
  Remove tag from ticket

  Removes a tag from a ticket, identified by the tag's ID or label, and returns the ticket's remaining tags.

• Action
  Search Tickets

  Finds Mojo Helpdesk tickets matching a search query (same syntax as the web app's advanced search).

• Action
  Update asset

  Updates an existing asset in Mojo Helpdesk, changing only the fields you supply.

• Action
  Update Ticket

  Updates an existing Mojo Helpdesk ticket; only the fields you supply change.

• Action
  Update User

  Updates a Mojo Helpdesk user's details; only the fields you supply change (email cannot be changed here).

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.