Integration

Connect BigMailer to Intercom

When something happens in BigMailer, your agent does the next thing in Intercom. Describe it in plain language and the automation is built, tested on every branch and kept running.

BigMailer1 triggerBigMailer35 actionsIntercom8 triggersIntercom30 actions

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What do you want BigMailer and Intercom to do together?

Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.

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Everything your agent can do with BigMailer and Intercom

Triggers and actions 9 triggers · 65 actions

Trigger
New Contact
Triggered when a new contact is created in a BigMailer brand.
Action
Add/Update Contact
Creates a BigMailer contact, or updates the existing contact with that email address. Custom fields for the selected brand can be mapped alongside list membership and unsubscribe settings.
Action
Create a bulk campaign
Creates a bulk email campaign in a BigMailer brand — name, subject, sender, content, recipient lists, tracking and optional schedule.
Action
Create an RSS campaign
Creates an RSS-to-email campaign in a BigMailer brand: watches a feed URL and emails new items on the schedule you choose.
Action
Create a transactional campaign
Creates a transactional campaign in a BigMailer brand — the reusable email template and settings you later send one-off emails with.
Action
Create list
Creates a new contact list inside a BigMailer brand.
Action
Create segment
Creates a segment in a BigMailer brand: a saved set of conditions that picks out the contacts you want to target.
Action
Create template
Creates a reusable email or landing-page template in a BigMailer brand.
Action
Delete contact
Deletes a contact from a BigMailer brand, by contact ID or email address.
Action
Delete list
Deletes a contact list from a BigMailer brand.
Action
Delete segment
Deletes a segment from a BigMailer brand.
Action
Delete template
Deletes a template from a BigMailer brand.
Action
Get brand
Returns one BigMailer brand: its name, default sender, bounce settings, contact count and engagement stats.
Action
Get bulk campaign
Returns one bulk campaign from a BigMailer brand, including its content, recipients and send statistics.
Action
Get contact
Returns one BigMailer contact by ID or email address, including its custom field values.
Action
Get list
Returns one contact list from a BigMailer brand.
Action
Get RSS campaign
Returns one RSS campaign from a BigMailer brand, including its feed URL, schedule and content.
Action
Get segment
Returns one segment from a BigMailer brand, including the conditions that define it.
Action
Get template
Returns one template from a BigMailer brand, including its HTML.
Action
Get transactional campaign
Returns one transactional campaign from a BigMailer brand, including its content and send statistics.
Action
List brands
Lists the brands in your BigMailer account.
Action
List bulk campaigns
Lists the bulk campaigns in a BigMailer brand.
Action
List contacts
Lists the contacts in a BigMailer brand, optionally limited to one list.
Action
List lists
Lists the contact lists in a BigMailer brand.
Action
List RSS campaigns
Lists the RSS campaigns in a BigMailer brand.
Action
List segments
Lists the segments in a BigMailer brand.
Action
List senders
Lists the sending identities in a BigMailer brand.
Action
List templates
Lists the templates in a BigMailer brand.
Action
List transactional campaigns
Lists the transactional campaigns in a BigMailer brand.
Action
Update a bulk campaign
Updates an existing bulk campaign in a BigMailer brand. Only the fields you fill in are changed.
Action
Update an RSS campaign
Updates an existing RSS campaign in a BigMailer brand. Only the fields you fill in are changed.
Action
Update a transactional campaign
Updates an existing transactional campaign in a BigMailer brand. Only the fields you fill in are changed.
Action
Update brand
Updates an existing BigMailer brand — its name, default sender name and email, website URL, unsubscribe text, bounce thresholds, contact limit and logo. Only the fields you fill in are changed.
Action
Update list
Renames an existing contact list inside a BigMailer brand.
Action
Update segment
Updates an existing BigMailer segment — its name, match operator (all/any) and its list of conditions. Only the fields you fill in are changed.
Action
Update template
Updates an existing BigMailer template — its name, type, HTML content and account-wide sharing. Only the fields you fill in are changed.
Trigger
New company
Fires when a new company is created. Poll GET /companies ordered by created_at.
Trigger
New conversation
Polls for conversations, most recently updated first. Fires for each new conversation.
Trigger
New lead
Instant trigger: fires when a new lead is created in Intercom (webhook). Stub ported from dev.apiant — not yet implemented.
Trigger
New note on conversation
Instant trigger: fires when a note is added to an Intercom conversation (webhook). Stub ported from dev.apiant — not yet implemented.
Trigger
New or updated contact
Polls for contacts, most recently updated first. Fires for each new or updated contact.
Trigger
New tag on a conversation
Instant trigger: fires when a tag is added to an Intercom conversation (webhook). Stub ported from dev.apiant — not yet implemented.
Trigger
New tag on a user
Instant trigger: fires when a tag is added to an Intercom user (webhook). Stub ported from dev.apiant — not yet implemented.
Trigger
New ticket
Fires when a new ticket is created. Poll GET /tickets/search or /tickets ordered by created_at.
Action
Add company
Create (or upsert) a company in Intercom. POST /companies.
Action
Add note to contact
Adds a note to the specified contact as the specified admin.
Action
Add note to conversation
Adds an internal note to the specified conversation as an admin.
Action
Add tag to contact
Attaches a tag to the specified contact.
Action
Add ticket
Create a support ticket. POST /tickets.
Action
Assign conversation
Assigns the conversation to an admin or team.
Action
Close conversation
Closes the specified conversation.
Action
Create contact
Creates a new contact (role user or lead) in Intercom.
Action
Create message
Creates an admin-initiated email or in-app message to a contact.
Action
Delete company
Delete a company by ID. DELETE /companies/{company_id}.
Action
Delete contact
Deletes a contact by ID.
Action
Find admin by email
Fetches an admin's details. Lists all admins; match by email.
Action
Find contact by email
Searches contacts by email and returns matches.
Action
Find tickets
Search tickets by criteria. POST /tickets/search.
Action
Get company
Retrieve a company by ID. GET /companies/{company_id}.
Action
Get contact
Fetches a contact's details by ID.
Action
Get conversation
Fetches a conversation's details by ID.
Action
Get ticket
Retrieve a ticket by ID. GET /tickets/{ticket_id}.
Action
List companies
List all companies. GET /companies.
Action
List segments
List all segments. GET /segments.
Action
List tags
Lists all tags for the workspace.
Action
Open conversation
Opens (marks open) the specified conversation.
Action
Remove tag from contact
Detaches a tag from the specified contact.
Action
Send conversation reply
Sends a reply to the specified conversation as an admin.
Action
Snooze conversation
Snoozes the specified conversation until the given unix timestamp.
Action
Start conversation
Starts a new conversation with the specified contact.
Action
Track event
Submit a data event for a contact. POST /events.
Action
Update company
Update an existing company. PUT /companies/{company_id}.
Action
Update contact
Updates an existing contact specified by ID.
Action
Update ticket
Update an existing ticket. PUT /tickets/{ticket_id}.

Each app on its own

The other way round: Intercom to BigMailer