Integration
Connect Better Stack to Freshworks CRM
When something happens in Better Stack, your agent does the next thing in Freshworks CRM. Describe it in plain language and the automation is built, tested on every branch and kept running.
Build it
What do you want Better Stack and Freshworks CRM to do together?
Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.
Ask the assistant
You'll sign in before anything runs. What you typed comes with you.
Or work from Claude Code
Install the APIANT plugin for Claude Code and build, edit, test and read run history from your terminal. Every plan gets this, including free, and it spends no assistant credits.
Connect Claude CodeEverything your agent can do with Better Stack and Freshworks CRM
Triggers and actions 9 triggers · 30 actions
Trigger
New Monitor Status ChangeFires when a monitor's status changes (up/down). Poll GET https://uptime.betterstack.com/api/v2/monitors and detect status transitions, or use vendor status-change webhook if available.
Trigger
New or Updated IncidentTriggers when new incidents are created, or when existing incidents are updated.
Trigger
On-Call Contact ChangedTriggers when an on-call contact changes.
Action
Acknowledge IncidentAcknowledges an incident.
Action
Add HeartbeatCreate a new heartbeat check. POST https://uptime.betterstack.com/api/v2/heartbeats
Action
Add Incident CommentAdds a comment to an incident.
Action
Add MonitorCreate a new uptime monitor. POST https://uptime.betterstack.com/api/v2/monitors
Action
Create IncidentCreates an incident that notifies the team.
Action
Delete HeartbeatRemove a heartbeat check by id. DELETE https://uptime.betterstack.com/api/v2/heartbeats/{id}
Action
Delete MonitorDelete an uptime monitor by id. DELETE https://uptime.betterstack.com/api/v2/monitors/{id}
Action
Find IncidentFinds an Incident.
Action
Find On-Call ContactFinds On-Call Contact. Supports time lookup.
Action
Get MonitorRetrieve a single monitor by id. GET https://uptime.betterstack.com/api/v2/monitors/{id}
Action
List MonitorsList all uptime monitors. GET https://uptime.betterstack.com/api/v2/monitors (paginated)
Action
Resolve IncidentResolves an incident.
Action
Update MonitorUpdate an existing monitor's settings. PATCH https://uptime.betterstack.com/api/v2/monitors/{id}
Trigger
New AccountPolling trigger: fires when a new sales account is created. Sorted by created_at descending.
Trigger
New ContactPolling trigger: fires when a new contact is created. Sorted by created_at descending.
Trigger
New DealPolling trigger: fires when a new deal is created. Sorted by created_at descending.
Trigger
New or Updated AccountPolling trigger: fires when a sales account is created or updated. Sorted by updated_at descending.
Trigger
New or Updated ContactPolling trigger: fires when a contact is created or updated. Sorted by updated_at descending.
Trigger
New or Updated DealPolling trigger: fires when a deal is created or updated. Sorted by updated_at descending.
Action
Add Note to ContactAdds a note to a contact (targetable_type=Contact) in Freshworks CRM.
Action
Create AccountCreates a new sales account in Freshworks CRM.
Action
Create AppointmentCreates an appointment in Freshworks CRM. from_date/end_date are ISO8601.
Action
Create ContactCreates a new contact in Freshworks CRM.
Action
Create DealCreates a new deal in Freshworks CRM.
Action
Create TaskCreates a task in Freshworks CRM. due_date is epoch milliseconds; targetable_type e.g. Contact/Deal/SalesAccount.
Action
Find Account by NameLooks up a sales account by name using the lookup endpoint.
Action
Find Contact by EmailLooks up a contact by email address using the lookup endpoint.
Action
Find deal by custom fieldSearches for a deal by the selected custom field. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.
Action
Find deal by nameSearches for a deal by name. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.
Action
Find deal stage by nameSearches for a deal stage by name. If a single match is found, emits the stage's details. If none or multiple match, an error occurs.
Action
Find pipeline by nameSearches for a pipeline by name. If a single match is found, emits the pipeline's details. If none or multiple match, an error occurs.
Action
Get AccountRetrieves a sales account by ID in Freshworks CRM.
Action
Get ContactRetrieves a contact by ID in Freshworks CRM.
Action
Get DealRetrieves a deal by ID in Freshworks CRM.
Action
Update ContactUpdates an existing contact by ID in Freshworks CRM.
Action
Update DealUpdates an existing deal by ID in Freshworks CRM.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews