Integration
Connect Benchmark Email Classic and HelpCrunch
When New Contact fires in Benchmark Email Classic, your agent runs Add Customer Event in HelpCrunch, or Chat Assignee Updated in HelpCrunch to Add Contact to List in Benchmark Email Classic. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Benchmark Email Classic and HelpCrunch to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Benchmark Email Classic and HelpCrunch can do together
From Benchmark Email Classic to HelpCrunch
When New Contact in Benchmark Email Classic
then Add Customer Event in HelpCrunch
From HelpCrunch to Benchmark Email Classic
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Benchmark Email Classic and HelpCrunch
Triggers and actions 14 triggers · 29 actions
- Email Opened
Triggers when a contact opens the selected email campaign.
- Link Clicked
Triggers when a contact clicks a link in the selected email campaign.
- New Contact
Triggers when a new contact is added to the selected Benchmark Email contact list.
- New Contact in Segment
Triggers when a contact is added to the selected segment.
- New List
Triggers when a new contact list is created in your Benchmark Email account.
- New Unsubscriber
Triggers when a contact unsubscribes from the selected email campaign.
- Add Contact to List
Adds a contact to a Benchmark Email contact list.
- Add list
Creates a new contact list in Benchmark Email.
- Delete contact
Deletes a contact from a Benchmark Email contact list.
- Find Contact
Finds contacts by email address across all lists, returning each list membership found.
- Get contact
Returns the details of one contact in a contact list, including its name, email, opt-in info and custom field values.
- Get email
Returns the details of an email campaign, including its subject, sender, contact lists and content.
- List contacts
Returns the contacts in a Benchmark Email contact list, optionally filtered by a search value or status.
- List emails
Returns the email campaigns in the Benchmark Email account, optionally filtered and sorted.
- List lists
Returns the contact lists in the Benchmark Email account.
- Unsubscribe Contact
Unsubscribes a contact by moving them from a list to the account's Do Not Contact (master unsubscribe) list.
- Chat Assignee Updated
Triggers when a HelpCrunch chat is assigned to a different agent.
- Chat Closed
Triggers when a HelpCrunch chat is closed.
- Chat Status Updated
Triggers when a HelpCrunch chat's status changes.
- Customer Email Updated
Triggers when a HelpCrunch customer's email changes.
- Customer Tags Updated
Triggers when a HelpCrunch customer's tags change.
- Customer Unsubscribed
Triggers when a HelpCrunch customer unsubscribes.
- New Chat Created
Triggers when a new chat is created in HelpCrunch.
- New Customer Created
Triggers when a new customer is created in HelpCrunch.
- Add Customer Event
Records a custom event against a HelpCrunch customer.
- Assign Chat
Assigns a HelpCrunch chat to an agent.
- Create Chat
Creates a HelpCrunch chat with a customer.
- Delete Customer
Deletes a HelpCrunch customer.
- Find Chats
Finds HelpCrunch chats whose field matches a value, such as the customer email or status.
- Find Customer
Finds HelpCrunch customers whose field matches a value, such as by email.
- Get Chat
Returns one HelpCrunch chat by ID.
- Get Customer
Returns one HelpCrunch customer by ID.
- Get Organization
Returns the HelpCrunch organization and whether the team is online.
- List Agents
Returns the agents in the HelpCrunch account.
- List Applications
Returns the HelpCrunch applications (website widget, mobile apps and messenger channels).
- List Chat Messages
Returns the messages of a HelpCrunch chat, newest first.
- List Departments
Returns the HelpCrunch departments and their agents.
- Send Message
Posts a message or private note into a HelpCrunch chat.
- Snooze Chat
Snoozes a HelpCrunch chat until a time.
- Tag Customer
Adds tags to a HelpCrunch customer; unknown tags are created.
- Untag Customer
Removes tags from a HelpCrunch customer.
- Update Chat Department
Moves a HelpCrunch chat to a department.
- Update Chat Status
Changes a HelpCrunch chat's status, such as closing it.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Benchmark Email Classic and HelpCrunch, answered
What can start an automation from Benchmark Email Classic?
Any of Benchmark Email Classic's 6 triggers in the catalog, including New Contact, New Contact in Segment, New List and New Unsubscriber. Describe the moment in plain language and your agent picks the right one.
What can your agent do in HelpCrunch when something happens in Benchmark Email Classic?
Any of HelpCrunch's 19 actions, including Create Chat, Send Message, Update Chat Department and Update Chat Status. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from HelpCrunch to Benchmark Email Classic?
Yes. When something happens in HelpCrunch, your agent can act in Benchmark Email Classic too. This page covers both directions: HelpCrunch's triggers and Benchmark Email Classic's actions are listed here as well.
Do I have to build a connector for Benchmark Email Classic or HelpCrunch?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Benchmark Email Classic and HelpCrunch without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.