Integration
Connect Axonaut and Freshservice
When New Axonaut User fires in Axonaut, your agent runs Add Attachment to a Ticket in Freshservice, or New or Updated Change in Freshservice to Create Invoice in Axonaut. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Axonaut and Freshservice to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Axonaut and Freshservice can do together
From Axonaut to Freshservice
When New Axonaut User in Axonaut
then Add Attachment to a Ticket in Freshservice
From Freshservice to Axonaut
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Axonaut and Freshservice
Triggers and actions 23 triggers · 44 actions
- New Axonaut User
Triggers when a new user is added to the Axonaut account.
- New Closed Ticket
Triggers when a support ticket is closed in Axonaut, optionally only for one company.
- New Company
Triggers when a new company is created in Axonaut, optionally limited to customers, prospects or suppliers, or to a city or name.
- New Contract
Triggers when a new order (contract) is created in Axonaut.
- New Employee
Triggered when a new employee (a contact at a company) is created in Axonaut.
- New Expense
Triggered when a new expense is created in Axonaut.
- New Invoice
Triggers when a new invoice is created in Axonaut.
- New Opportunity
Triggered when a new opportunity is created in Axonaut.
- New Product
Triggered when a new product is created in Axonaut.
- New Project
Triggers when a new project is created in Axonaut.
- New Quotation
Triggered when a new quotation is created.
- New Task
Triggers when a new task is created in Axonaut.
- New Ticket
Triggered when a new ticket is created.
- Create Employee
Creates an employee (contact person) on a company in Axonaut.
- Create Event
Creates an event (meeting, email, phone call, mail, text message or note) in Axonaut, optionally linked to a company, contact and opportunity.
- Create Expense
Creates an expense in Axonaut, optionally linked to a supplier, project or workforce.
- Create Invoice
Creates an invoice in Axonaut for a company, with its product lines, dates, discounts, deposit and payment options.
- Create Opportunity
Creates a sales opportunity for a company in Axonaut, optionally placing it in a pipeline step and linking contacts.
- Create Product
Creates a product or service in your Axonaut catalog, with its price, tax rate, stock and other details.
- Create Quotation
Creates a quotation (quote) for a customer company in Axonaut, with its product lines, discount and terms.
- Create Supplier
Creates a new supplier in Axonaut with its address, VAT and SIRET numbers, categories and custom fields.
- Create Ticket
Creates a support ticket in Axonaut, optionally linked to a company, contacts, a project and an assigned team member.
- Find Company
Finds companies in Axonaut whose name contains the text you give, optionally narrowed by internal id, type, SIRET, city or zip code.
- Find Contract
Finds Axonaut orders (contracts) by their id, optionally narrowed by last-update date, and returns the matching orders.
- Find Expense
Finds Axonaut expenses whose title or number contains the text you enter, optionally narrowed by date and payment status.
- Find Product
Finds products in Axonaut by name, product code or internal reference.
- Find Quotation
Finds quotations in Axonaut whose number matches the one you supply, optionally narrowed by status, company and date.
- Find Supplier
Returns the suppliers whose name contains the text you specify, searching the first five pages of your Axonaut suppliers.
- Search Company
Returns the companies whose name contains the search text, optionally narrowed by type, location, SIRET, internal id, status or custom field values.
- Search Employee
Returns the employees (company contacts) matching an email, first name, last name, phone number or custom field value.
- Deleted Ticket
Triggered when a ticket is deleted.
- New or Updated Change
Triggered by a new or updated change in Freshservice.
- New or Updated Release
Triggered by a new or updated release.
- Two-way sync new and updated changes
Triggered by new and updated changes
- Two-way sync new and updated problems with PagerDuty ID
A trigger for two-way syncing new and updated problems having a PagerDuty ID. Can only be used with two-way sync actions.
- Two-way sync new and updated releases
Triggered by new or updated release
- Two-way sync new and updated tickets
A trigger for two-way syncing new and updated tickets. Can only be used with two-way sync actions.
- Updated Change
Triggered when a change is updated (created_at differs from updated_at).
- Updated Problem
Triggered when a problem is updated (created_at != updated_at).
- Updated Release
Triggered when a release is updated.
- Add Attachment to a Ticket
Adds an attachment from a url to a specified ticket.
- Add Attachment to a Ticket (Cisco)
Adds an attachment from a url to a specified ticket.
- Add Note To A Problem
Adds a note to a problem provided its id.
- Add Note to a Ticket
Adds a private or public note to a ticket.
- Create Change
Creates a change.
- Create Problem
Creates a problem.
- Create Release
Creates a release.
- Create Ticket
Creates a new ticket in Freshservice.
- Delete change
Deletes a change request in Freshservice.
- Delete Problem
Deletes a problem given its ID.
- Delete Ticket
Deletes a ticket given its ID.
- Get agent
Returns the details of a single agent in Freshservice, including their custom field values.
- Get change
Returns a single change request by its ID, including its custom fields.
- Get problem
Returns a single Freshservice problem by its ID, including its custom fields.
- Get release
Returns a Freshservice release by its ID, including its planning details, associated assets and changes, and custom fields.
- Get requester
Returns a single requester's details, including contact info, departments and custom fields.
- Get Ticket
Retrieves a single ticket by ID.
- List Agents
Lists agents.
- List changes
Returns change requests in Freshservice, optionally filtered by view, requester or last-updated time.
- List problems
Returns the problems in your Freshservice account, optionally only those updated since a given time.
- List releases
Returns the releases in your Freshservice account, optionally only those updated since a given time.
- List Requesters
Lists requesters.
- List Tickets
Lists tickets, optionally filtered.
- Reply to a Ticket
Adds a public reply to a ticket.
- Two-way sync delete ticket
Deletes a ticket. For use only with two-way sync delete triggers.
- Update Change
Updates a change given its ID.
- Update Problem
Updates a problem given its ID.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
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Questions
Axonaut and Freshservice, answered
What can start an automation from Axonaut?
Any of Axonaut's 13 triggers in the catalog, including New Axonaut User, New Closed Ticket, New Company and New Contract. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Freshservice when something happens in Axonaut?
Any of Freshservice's 27 actions, including Create Change, Create Problem, Create Release and Create Ticket. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Freshservice to Axonaut?
Yes. When something happens in Freshservice, your agent can act in Axonaut too. This page covers both directions: Freshservice's triggers and Axonaut's actions are listed here as well.
Do I have to build a connector for Axonaut or Freshservice?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Axonaut and Freshservice without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.