Integration

Connect Aviation Safety Data to Freshdesk

When something happens in Aviation Safety Data, your agent does the next thing in Freshdesk. Describe it in plain language and the automation is built, tested on every branch and kept running.

Aviation Safety Data1 triggerAviation Safety Data13 actionsFreshdesk3 triggersFreshdesk21 actions

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Build it

What do you want Aviation Safety Data and Freshdesk to do together?

Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.

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Install the APIANT plugin for Claude Code and build, edit, test and read run history from your terminal. Every plan gets this, including free, and it spends no assistant credits.

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Everything your agent can do with Aviation Safety Data and Freshdesk

Triggers and actions 4 triggers · 34 actions

Trigger
New event
Poll for newly published aviation safety occurrences.
Action
Find drone sightings by state
Get FAA drone sighting reports for one US state.
Action
Find laser strikes by airport
Get FAA laser incidents reported near one airport.
Action
Find laser strikes by state
Get FAA laser incidents reported for one US state.
Action
Find wildlife strikes by airport
Get FAA wildlife strikes reported for one airport.
Action
Find wildlife strikes by species
Get FAA wildlife strikes reported for one species.
Action
Get aircraft family safety stats
Get merged safety statistics for an aircraft family.
Action
Get airport
Look up airport reference data by ICAO ident or IATA code.
Action
Get event
Get one aviation safety occurrence with its sources and narrative references.
Action
Get narrative
Get a narrative by its source and the authority's own case id.
Action
List drone sightings
List global FAA UAS (drone) sighting reports.
Action
List events
List aviation safety occurrences with cursor pagination.
Action
List laser strikes
List global FAA reported laser incident aggregates.
Action
List wildlife strikes
List global FAA wildlife strike aggregates.
Trigger
New Company
Triggers when a new company is created.
Trigger
New Contact
Triggers when a new contact is created.
Trigger
New Ticket
Triggers when a new ticket is created.
Action
Add Note to Ticket
Adds a private or public note to a ticket.
Action
Create Company
Creates a new company.
Action
Create Contact
Creates a new contact.
Action
Create Ticket
Creates a new ticket in Freshdesk.
Action
Delete Contact
Deletes a contact by ID.
Action
Delete Ticket
Deletes a ticket by ID.
Action
Get Agent
Retrieves an agent by ID.
Action
Get Company
Retrieves a company by ID.
Action
Get Contact
Retrieves a contact by ID.
Action
Get Ticket
Retrieves a single ticket by ID.
Action
List Agents
Lists all agents.
Action
List Companies
Lists companies.
Action
List Contacts
Lists contacts.
Action
List Ticket Conversations
Lists all conversations (replies and notes) on a ticket.
Action
List Tickets
Lists tickets, most recently updated first.
Action
Reply to Ticket
Adds a public reply to a ticket conversation.
Action
Search Contacts
Searches contacts using a Freshdesk query string.
Action
Search Tickets
Searches tickets using a Freshdesk query string.
Action
Update Company
Updates a company by ID.
Action
Update Contact
Updates a contact by ID.
Action
Update Ticket
Updates an existing ticket by ID.

Each app on its own

The other way round: Freshdesk to Aviation Safety Data