Connect Amplifier and Help Scout

Both apps 39Amplifier 16Help Scout 23

• Trigger
  New Item

  Triggers when a new inventory item is created in Amplifier.

• Trigger
  New Order Received

  Triggers when a new order is received in Amplifier.

• Action
  Create Item

  Creates an inventory item (SKU) in Amplifier.

• Action
  Create Order

  Creates a fulfillment order in Amplifier with a ship-to address and line items.

• Action
  Create Order Source

  Creates an order source, the channel label you attach to orders.

• Action
  Create Receipt

  Creates an inbound receipt telling Amplifier a supply delivery of boxes is on its way.

• Action
  Delete Order Source

  Deletes an order source.

• Action
  Find Items

  Searches inventory items by SKU, name or free text and returns the matches.

• Action
  Get Campaign

  Returns one campaign by its ID, with its dates, reward limits and notification settings.

• Action
  Get Current Inventory

  Returns current inventory levels for every item in your Amplifier account.

• Action
  Get Item

  Returns one inventory item by its Amplifier ID, including SKU, name, pricing and dimensions.

• Action
  Get Order

  Returns one order by its Amplifier ID, including status, shipping details and line items.

• Action
  Get Order Source

  Returns one order source by its ID, with its name and code.

• Action
  Get Shipments By Ship Date

  Returns the shipments that shipped on a given date.

• Action
  List Campaigns

  Returns the campaigns in the Amplifier account.

• Action
  Revoke Campaign Offer

  Revokes a campaign offer so it can no longer be redeemed.

• Trigger
  New Conversation

  Polls for newly created conversations across mailboxes.

• Trigger
  New Customer

  Polls for newly created customers.

• Trigger
  New Mailbox

  Polls for newly created mailboxes.

• Trigger
  New User

  Polls for newly added users (team members).

• Action
  Add Customer Email

  Add an email address to a customer.

• Action
  Create Customer

  Create a new customer record.

• Action
  Create Note

  Add an internal note thread to a conversation.

• Action
  Create Thread (Reply)

  Add a reply thread to an existing conversation.

• Action
  Delete Conversation

  Delete a conversation by ID.

• Action
  Get Conversation

  Retrieve a single conversation by ID.

• Action
  Get Customer

  Retrieve a single customer by ID.

• Action
  Get Mailbox

  Retrieve a single mailbox by ID.

• Action
  Get User

  Retrieve a single user by ID.

• Action
  List Conversations

  List conversations, optionally filtered by mailbox, status, tag, or query.

• Action
  List Conversation Threads

  List all threads on a conversation.

• Action
  List Customers

  List customers, optionally filtered by email, mailbox, or query.

• Action
  List Mailboxes

  List all mailboxes in the account.

• Action
  List Mailbox Folders

  List the folders within a mailbox.

• Action
  List Tags

  List all tags in the account.

• Action
  List Users

  List all users (team members) in the account.

• Action
  Update Conversation

  Update a conversation's subject, status, mailbox, assignee, or owner via JSON Patch.

• Action
  Update Conversation Tags

  Replace the tags on a conversation.

• Action
  Update Customer

  Update a customer's profile fields.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.