Integration
Connect Amplemarket and TOPdesk
When New Call fires in Amplemarket, your agent runs Add change in TOPdesk, or New First Line Incident in TOPdesk to Add Email Exclusion in Amplemarket. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Amplemarket and TOPdesk to do together?
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Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Amplemarket and TOPdesk can do together
From Amplemarket to TOPdesk
When New Call in Amplemarket
then Add change in TOPdesk
From TOPdesk to Amplemarket
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Amplemarket and TOPdesk
Triggers and actions 6 triggers · 32 actions
- New Call
Triggers when a new call is logged in Amplemarket.
- Add call
Logs a call made outside Amplemarket against a sequence task, recording its numbers, duration, outcome and optional recording or transcript.
- Add Domain Exclusion
Adds a domain to the Amplemarket exclusion list so nobody at it is contacted.
- Add Email Exclusion
Adds an email address to the Amplemarket exclusion list so it is never contacted.
- Add lead list
Creates a new lead list in Amplemarket from a set of leads identified by LinkedIn URL, email, or title and company.
- Add leads to lead list
Adds one or more leads (by LinkedIn URL, email, or title and company) to an Amplemarket lead list.
- Add Lead to Sequence
Adds a lead, by email, to an Amplemarket sequence and reports whether it was added or skipped.
- Complete task
Marks an Amplemarket task as completed, optionally completing its lead as well.
- Create Contact
Creates a contact in Amplemarket and returns its ID.
- Enrich Company
Returns a company's profile (name, website, industry, size, location) found by its domain or LinkedIn URL.
- Enrich Person via Email
Returns a person's profile (name, title, LinkedIn, location and company) found by their email address.
- Find companies
Searches Amplemarket's company database by name, domain, location, industry, size and other firmographic filters and returns the matching companies.
- Find Contact by Email
Returns the Amplemarket contact with the given email address.
- Find people
Searches Amplemarket's people database by name, title, company and other filters and returns the matching people with their company details.
- Get contact
Returns an Amplemarket contact by its id, including phone numbers, CRM link and recent activity.
- Get Email Validation Results
Returns the status and per-email results of an email validation batch.
- Get lead list
Returns a lead list with its name, status, owner, options and the leads it contains.
- List calls
Returns the calls logged in Amplemarket, newest first, optionally filtered by user, phone number, direction or start date.
- List lead lists
Returns the lead lists in your Amplemarket account, optionally filtered by status or owner.
- List Sequences
Returns the sequences in the Amplemarket account.
- List tasks
Returns the tasks assigned to an Amplemarket user, optionally filtered by type, status, sequence or keyword.
- List users
Returns the users in your Amplemarket account, optionally filtered by status, role or email.
- Validate Email
Starts validating an email address and returns the validation batch ID to fetch the result with.
- New First Line Incident
Triggers when a new first-line incident is created in TOPdesk.
- New Incident
Triggers when a new incident is created in TOPdesk.
- New Major Incident
Triggers when a new major incident is created in TOPdesk.
- New Second Line Incident
Triggers when a new second-line incident is created in TOPdesk.
- Updated Incident
Triggers when an incident in TOPdesk is created or updated.
- Add change
Creates a new change (request for change) in TOPdesk Change Management as an operator, from a template or from a brief description and change type.
- Create an Incident
Creates a new incident in TOPdesk, registered for a known person or an unregistered caller.
- Find Branch
Finds a TOPdesk branch by its exact name and returns its ID and details.
- Find changes
Finds changes in TOPdesk Change Management that match a search filter, such as a change number, status or brief description.
- Find Incident
Returns the TOPdesk incident with the given incident number.
- Find Last Action
Returns the most recent action (progress-trail entry) on a TOPdesk incident, found by incident number.
- Find Person
Finds a TOPdesk person (caller) by full name or email address and returns their ID and details.
- Get change
Returns the full details of a change, looked up by its id or its change number.
- Update change
Updates an existing TOPdesk change: description, requests, progress trail actions, status, classification, requester, assignee and planned dates.
- Update Incident
Updates an existing TOPdesk incident, found by its incident number. Only the fields you fill in are changed; an action text is added to the progress trail.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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More into TOPdesk
Questions
Amplemarket and TOPdesk, answered
What can start an automation from Amplemarket?
Any of Amplemarket's 1 trigger in the catalog, including New Call. Describe the moment in plain language and your agent picks the right one.
What can your agent do in TOPdesk when something happens in Amplemarket?
Any of TOPdesk's 10 actions, including Create an Incident, Update change, Update Incident and Add change. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from TOPdesk to Amplemarket?
Yes. When something happens in TOPdesk, your agent can act in Amplemarket too. This page covers both directions: TOPdesk's triggers and Amplemarket's actions are listed here as well.
Do I have to build a connector for Amplemarket or TOPdesk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Amplemarket and TOPdesk without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.