Connect Ambivo and Trengo

Both apps 42Ambivo 24Trengo 18

• Trigger
  Contact Status Updated

  Triggers when the status of a contact is updated.

• Trigger
  Lead Status Updated

  Triggers when the status of a lead is updated.

• Trigger
  New Contact

  Triggers when a new contact record is created.

• Trigger
  New Lead

  Triggers when a new lead is created.

• Action
  Add account

  /crm/accounts on fapi.ambivo.com. Creates a company account.

• Action
  Add appointment

  /reports/appointments on fapi.ambivo.com.

• Action
  Add invoice

  /crm/invoices on fapi.ambivo.com.

• Action
  Add order

  /crm/orders on fapi.ambivo.com.

• Action
  Add task

  /crm/tasks on fapi.ambivo.com.

• Action
  Create Contact

  Creates a New Contact or returns an updated contact.

• Action
  Create Lead

  Creates a New Lead or returns an updated lead.

• Action
  Delete task

  /crm/tasks/{task_id} on fapi.ambivo.com.

• Action
  List accounts

  /crm/accounts on fapi.ambivo.com.

• Action
  List appointments

  Lists appointments in the Ambivo account.

• Action
  List contacts

  /crm/contacts on fapi.ambivo.com.

• Action
  List invoices

  Lists invoices with optional MongoDB-style match_filter_dict, sort and created-date range; returns the invoice records.

• Action
  List leads

  /crm/leads on fapi.ambivo.com.

• Action
  List orders

  Lists orders with optional MongoDB-style match_filter_dict, sort and created-date range; returns the order records.

• Action
  Update account

  /crm/accounts/{account_id} on fapi.ambivo.com.

• Action
  Update contact

  /crm/contacts/{contact_id} on fapi.ambivo.com. Updates fields of a contact.

• Action
  Update invoice

  /crm/invoices/{invoice_id} on fapi.ambivo.com.

• Action
  Update lead

  /crm/leads/{lead_id} on fapi.ambivo.com. Updates fields of a lead.

• Action
  Update order

  /crm/orders/{order_id} on fapi.ambivo.com.

• Action
  Update task

  /crm/tasks/{task_id} on fapi.ambivo.com.

• Trigger
  New Internal Note

  Fires when an internal note is added to a Trengo ticket.

• Trigger
  New Outbound Message

  Triggers when an outbound message is created.

• Trigger
  Ticket Label Added

  Triggers when a label is added to a conversation.

• Action
  Add internal note to ticket

  Adds an internal note (visible only to agents) to a Trengo ticket.

• Action
  Add ticket

  Create a new support ticket.

• Action
  Add ticket label

  Attaches an existing label to a Trengo ticket.

• Action
  Create a Contact

  Creates a contact on a Trengo channel. If a contact with the same identifier already exists on that channel, Trengo returns the existing contact instead of creating a duplicate.

• Action
  Create webhook

  Subscribes a URL to one Trengo webhook event type. Used by Trengo instant triggers to register their delivery URL on activation.

• Action
  Delete contact

  Delete a contact by id.

• Action
  Delete ticket

  Delete a ticket by id.

• Action
  Find a Contact

  Returns the Trengo contacts that match the search term.

• Action
  Get contact

  Retrieve a single Trengo contact by its id.

• Action
  Get webhook

  Fetches a webhook by ID, including the event it listens for, the address it sends to and its signing secret. An error occurs if the webhook is not found.

• Action
  List contacts

  List all contacts.

• Action
  List labels

  Lists the ticket labels defined in the Trengo account (first page).

• Action
  List tickets

  Returns all tickets the connected user is authorized to see, optionally filtered by status, contact, users, channels, labels, last message type or update time.

• Action
  Send a Message

  Sends a reply message on an existing Trengo ticket, over the ticket's own channel.

• Action
  Update contact

  Update an existing contact by id.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.