Integration
Connect Amazon SNS and HelpCrunch
When New JSON Message fires in Amazon SNS, your agent runs Send Message in HelpCrunch, or Chat Assignee Updated in HelpCrunch to Create JSON Message in Amazon SNS. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Amazon SNS and HelpCrunch to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Amazon SNS and HelpCrunch can do together
From Amazon SNS to HelpCrunch
When New JSON Message in Amazon SNS
then Send Message in HelpCrunch
When New Message in Amazon SNS
then Add Customer Event in HelpCrunch
From HelpCrunch to Amazon SNS
When Chat Assignee Updated in HelpCrunch
then Create JSON Message in Amazon SNS
When Chat Status Updated in HelpCrunch
then Create Message in Amazon SNS
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Amazon SNS and HelpCrunch
Triggers and actions 11 triggers · 22 actions
Trigger
New JSON MessageTriggers instantly when a message is published to an Amazon SNS topic and passes on the JSON data in the message. The subscription is created and removed automatically when the automation is turned on and off.
Trigger
New MessageTriggers instantly when a message is published to an Amazon SNS topic. The subscription is created and removed automatically when the automation is turned on and off.
Trigger
New TopicTriggers when a new topic is created in the connected Amazon SNS account.
Action
Create JSON MessagePublishes a message to an Amazon SNS topic whose body is JSON built from the data you map, such as a record from the trigger.
Action
Create MessagePublishes a text message to an Amazon SNS topic, delivering it to every subscriber.
Action
Create TopicCreates a new Amazon SNS topic, or returns the existing one if a topic with that name already exists.
Trigger
Chat Assignee UpdatedTriggers when a HelpCrunch chat is assigned to a different agent.
Trigger
Chat ClosedTriggers when a HelpCrunch chat is closed.
Trigger
Chat Status UpdatedTriggers when a HelpCrunch chat's status changes.
Trigger
Customer Email UpdatedTriggers when a HelpCrunch customer's email changes.
Trigger
Customer Tags UpdatedTriggers when a HelpCrunch customer's tags change.
Trigger
Customer UnsubscribedTriggers when a HelpCrunch customer unsubscribes.
Trigger
New Chat CreatedTriggers when a new chat is created in HelpCrunch.
Trigger
New Customer CreatedTriggers when a new customer is created in HelpCrunch.
Action
Add Customer EventRecords a custom event against a HelpCrunch customer.
Action
Assign ChatAssigns a HelpCrunch chat to an agent.
Action
Create ChatCreates a HelpCrunch chat with a customer.
Action
Delete CustomerDeletes a HelpCrunch customer.
Action
Find ChatsFinds HelpCrunch chats whose field matches a value, such as the customer email or status.
Action
Find CustomerFinds HelpCrunch customers whose field matches a value, such as by email.
Action
Get ChatReturns one HelpCrunch chat by ID.
Action
Get CustomerReturns one HelpCrunch customer by ID.
Action
Get OrganizationReturns the HelpCrunch organization and whether the team is online.
Action
List AgentsReturns the agents in the HelpCrunch account.
Action
List ApplicationsReturns the HelpCrunch applications (website widget, mobile apps and messenger channels).
Action
List Chat MessagesReturns the messages of a HelpCrunch chat, newest first.
Action
List DepartmentsReturns the HelpCrunch departments and their agents.
Action
Send MessagePosts a message or private note into a HelpCrunch chat.
Action
Snooze ChatSnoozes a HelpCrunch chat until a time.
Action
Tag CustomerAdds tags to a HelpCrunch customer; unknown tags are created.
Action
Untag CustomerRemoves tags from a HelpCrunch customer.
Action
Update Chat DepartmentMoves a HelpCrunch chat to a department.
Action
Update Chat StatusChanges a HelpCrunch chat's status, such as closing it.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Amazon SNS and HelpCrunch, answered
What can start an automation from Amazon SNS?
Any of Amazon SNS's 3 triggers in the catalog, including New JSON Message, New Message and New Topic. Describe the moment in plain language and your agent picks the right one.
What can your agent do in HelpCrunch when something happens in Amazon SNS?
Any of HelpCrunch's 19 actions, including Create Chat, Send Message, Update Chat Department and Update Chat Status. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from HelpCrunch to Amazon SNS?
Yes. When something happens in HelpCrunch, your agent can act in Amazon SNS too. This page covers both directions: HelpCrunch's triggers and Amazon SNS's actions are listed here as well.
Do I have to build a connector for Amazon SNS or HelpCrunch?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Amazon SNS and HelpCrunch without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.