Connect Altoviz and Trengo

Both apps 42Altoviz 24Trengo 18

• Trigger
  Contact

  Triggers when a contact is created, updated or deleted.

• Trigger
  Customer

  Triggers when a customer is created, updated or deleted.

• Trigger
  Product

  Triggers when a product is created, updated or deleted.

• Action
  Create Contact

  Creates a new contact.

• Action
  Create Customer Family

  Creates a new customer family.

• Action
  Create Draft Sales Invoice

  Creates a new draft sales invoice.

• Action
  Create Product Family

  Creates a new product family.

• Action
  Create Receipt

  Creates a new receipt.

• Action
  Create Sales Credit

  Creates a new sales credit.

• Action
  Create Sales Quote

  Creates a new sales quote.

• Action
  Create Supplier

  Creates a new supplier.

• Action
  Delete Contact

  Delete an existing contact.

• Action
  Delete Customer

  Delete an existing customer.

• Action
  Delete Receipt

  Delete an existing receipt.

• Action
  Delete Sales Credit

  Delete an existing sales credit.

• Action
  Delete Sales Invoice

  Delete an existing draft sales invoice.

• Action
  Delete Sales Quote

  Delete an existing sales quote.

• Action
  Delete Supplier

  Delete an existing supplier.

• Action
  Download Purchase Invoice

  Download a purchase invoice.

• Action
  Get Settings

  Returns the Altoviz account's application settings (company, accounting, sales, VAT, e-invoicing, emailing, general and social settings).

• Action
  Update Customer

  Update an existing customer.

• Action
  Update Product

  Update an existing product.

• Action
  Update Receipt

  Update an existing receipt.

• Action
  Update Supplier

  Update an existing supplier.

• Trigger
  New Internal Note

  Fires when an internal note is added to a Trengo ticket.

• Trigger
  New Outbound Message

  Triggers when an outbound message is created.

• Trigger
  Ticket Label Added

  Triggers when a label is added to a conversation.

• Action
  Add internal note to ticket

  Adds an internal note (visible only to agents) to a Trengo ticket.

• Action
  Add ticket

  Create a new support ticket.

• Action
  Add ticket label

  Attaches an existing label to a Trengo ticket.

• Action
  Create a Contact

  Creates a contact on a Trengo channel. If a contact with the same identifier already exists on that channel, Trengo returns the existing contact instead of creating a duplicate.

• Action
  Create webhook

  Subscribes a URL to one Trengo webhook event type. Used by Trengo instant triggers to register their delivery URL on activation.

• Action
  Delete contact

  Delete a contact by id.

• Action
  Delete ticket

  Delete a ticket by id.

• Action
  Find a Contact

  Returns the Trengo contacts that match the search term.

• Action
  Get contact

  Retrieve a single Trengo contact by its id.

• Action
  Get webhook

  Fetches a webhook by ID, including the event it listens for, the address it sends to and its signing secret. An error occurs if the webhook is not found.

• Action
  List contacts

  List all contacts.

• Action
  List labels

  Lists the ticket labels defined in the Trengo account (first page).

• Action
  List tickets

  Returns all tickets the connected user is authorized to see, optionally filtered by status, contact, users, channels, labels, last message type or update time.

• Action
  Send a Message

  Sends a reply message on an existing Trengo ticket, over the ticket's own channel.

• Action
  Update contact

  Update an existing contact by id.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.