Connect ActiveTrail to Hippo

Both apps 32ActiveTrail 19Hippo 13

• Trigger
  Contact Added to Group

  Triggers when a contact is added to a group (any group).

• Trigger
  Contact Removed From Group

  Triggers when a contact is removed from a group (any group).

• Trigger
  Contact Unsubscribed

  Triggers when a contact unsubscribes from receiving further emails.

• Trigger
  Contact Updated

  Triggers when a contact record in ActiveTrail is updated via the API (status or details).

• Action
  Add Contact to Group

  Add a new or an existing contact to a specific group (The new contact will be created if not already exists).

• Action
  Add email campaign

  Creates a new email campaign for one or more groups, and either sends/schedules it or saves it as a draft.

• Action
  Add group

  Creates a new group in your ActiveTrail account and returns it.

• Action
  Add order

  Adds an order (or updates it if the order id already exists) to ActiveTrail Commerce, with its customer, amounts and products.

• Action
  Add template

  Create a template in My Templates.

• Action
  Delete group

  Deletes a group from the ActiveTrail account.

• Action
  Find Group

  Returns up to 100 groups whose name matches the search term.

• Action
  Get email campaign

  Retrieves an ActiveTrail email campaign by its id, including its details, design, template, A/B settings and e-commerce data.

• Action
  Get group

  Get a group's details (name, contact counts, creation date) by its id.

• Action
  Get order

  Returns a commerce order by your store's order id.

• Action
  Get template

  Returns one of your My Templates by id: its name, subject and category.

• Action
  List email campaigns

  Lists the account's email campaigns, optionally filtered by mailing list, content category, name, send type and last-updated date range.

• Action
  List groups

  Lists the groups in the ActiveTrail account, optionally filtered by group name.

• Action
  Remove Contact From Group

  Removes a contact from an ActiveTrail group. The contact itself stays in the account.

• Action
  Update group

  Rename an existing ActiveTrail group.

• Action
  Add custom event

  Create a custom event for a user (Automation/Create custom event in Hippo Postman docs): app_secret_key, user_unique_key, event_type, etc.

• Action
  Create Conversation

  Creates a new conversation in the system

• Action
  Create or Update User

  Create a new user or update an existing one

• Action
  Create Summary of Ticket History

  Creates a summary of all notes and comments added in the ticket

• Action
  Create Ticket

  Creates a new ticket in the system

• Action
  Get ticket

  Get ticket details by ticket_id. POST to Hippo ticketing API (Ticketing/Get Ticket Details in the Postman docs) with ticket_id, app_secret_key.

• Action
  List conversations

  Fetch a customer's conversation list (Chat/Fetch customer conversation list): email, app_secret_key, start, limit.

• Action
  List messages

  Fetch messages and chat details for a channel (Chat/Fetch messages and chat details): channel_id, app_secret_key, start, limit.

• Action
  Send Broadcast to Users

  Sends broadcast messages through hippo

• Action
  Send Message

  Sends a message in an existing chat

• Action
  Update Due Date of Ticket

  Updates due date of an existing ticket

• Action
  Update Ticket Priority

  Updates the priority of a ticket

• Action
  Update Ticket Status

  Update status of a ticket

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.