Integration
Connect AccuLynx and Freshworks CRM
When List of Jobs by Milestone fires in AccuLynx, your agent runs Add Note to Contact in Freshworks CRM, or New Account in Freshworks CRM to Add contact note in AccuLynx. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want AccuLynx and Freshworks CRM to do together?
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Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What AccuLynx and Freshworks CRM can do together
From AccuLynx to Freshworks CRM
When List of Jobs by Milestone in AccuLynx
then Add Note to Contact in Freshworks CRM
From Freshworks CRM to AccuLynx
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with AccuLynx and Freshworks CRM
Triggers and actions 7 triggers · 43 actions
- List of Jobs by Milestone
Triggers when a job enters one of the chosen workflow milestones (for example Lead, Prospect or Approved), newest milestone change first.
- Add contact note
Adds a text note to an AccuLynx contact.
- Add job document
Uploads a document file to an AccuLynx job and saves it in the chosen document folder.
- Add job external reference
Creates an external reference linking an AccuLynx job to a project in another system.
- Add job message
Posts a comment to a job's message feed in AccuLynx, visible in the job's Messages section.
- Add job photo or video
Uploads a single photo or video to an AccuLynx job, with an optional description and tags.
- Add received payment
Records a payment received on an AccuLynx job, such as a customer deposit or check, and returns the new payment.
- Find Job
Returns the AccuLynx jobs that contain a search term (such as a name, address or job number) and/or lie near a map location.
- Find Job Category
Returns the active AccuLynx job category whose name matches the name you give, or nothing when no category has that name.
- Find Trade-Types
Finds an active trade type in your AccuLynx company settings by its name and returns its id.
- Find Work-Types
Finds an active AccuLynx work type (for example Insurance or Retail) by its name and returns its id.
- Get Contact
Returns the details of one AccuLynx contact by its ID, including name, company, mailing and billing addresses, and its phone numbers and email addresses.
- Get Contact Custom Fields
Returns every custom field value recorded on an AccuLynx contact, with each field's label, type and values.
- Get estimate
Returns one AccuLynx estimate by its id, including its title, number, primary flag, financial totals, linked job and section references.
- Get Job
Returns the details of one AccuLynx job, including its location address, contacts, trade types, category, work type, lead source, current milestone and priority.
- Get Job Custom Fields
Returns the custom field values recorded on a job, with each field's label, type, values and when it was last modified.
- Get job financials
Returns the financial summary for a job: approved job value, balance due, worksheet section totals, and links to (or full details of) the worksheet and amendments.
- List contacts
Returns the contacts in your AccuLynx account, with their names, company, mailing and billing addresses, and links to their phone numbers and email addresses.
- List estimates
Returns all estimates for the current AccuLynx location, with the job each one belongs to.
- List jobs
Returns the jobs in your AccuLynx account, optionally filtered by date range, milestone and assignment, and sorted by created, milestone or modified date.
- List users
Returns the users in your AccuLynx company, optionally filtered by status (active, inactive, archived or deleted).
- Set Initial Appointment
Adds or updates the initial appointment on an AccuLynx job, including its start and end times and notes.
- Update Contact Custom Field
Sets the value of one custom field on an AccuLynx contact.
- Update job address
Updates the location address of an existing AccuLynx job. Only the address parts you fill in are sent.
- Update Job Custom Field
Sets the value of one custom field on an AccuLynx job.
- Update job lead source
Changes the lead source recorded on an AccuLynx job.
- Update job priority
Sets the priority (Urgent, High or Normal) of an existing AccuLynx job.
- New Account
Polling trigger: fires when a new sales account is created. Sorted by created_at descending.
- New Contact
Polling trigger: fires when a new contact is created. Sorted by created_at descending.
- New Deal
Polling trigger: fires when a new deal is created. Sorted by created_at descending.
- New or Updated Account
Polling trigger: fires when a sales account is created or updated. Sorted by updated_at descending.
- New or Updated Contact
Polling trigger: fires when a contact is created or updated. Sorted by updated_at descending.
- New or Updated Deal
Polling trigger: fires when a deal is created or updated. Sorted by updated_at descending.
- Add Note to Contact
Adds a note to a contact (targetable_type=Contact) in Freshworks CRM.
- Create Account
Creates a new sales account in Freshworks CRM.
- Create Appointment
Creates an appointment in Freshworks CRM. from_date/end_date are ISO8601.
- Create Contact
Creates a new contact in Freshworks CRM.
- Create Deal
Creates a new deal in Freshworks CRM.
- Create Task
Creates a task in Freshworks CRM. due_date is epoch milliseconds; targetable_type e.g. Contact/Deal/SalesAccount.
- Find Account by Name
Looks up a sales account by name using the lookup endpoint.
- Find Contact by Email
Looks up a contact by email address using the lookup endpoint.
- Find deal by custom field
Searches for a deal by the selected custom field. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.
- Find deal by name
Searches for a deal by name. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.
- Find deal stage by name
Searches for a deal stage by name. If a single match is found, emits the stage's details. If none or multiple match, an error occurs.
- Find pipeline by name
Searches for a pipeline by name. If a single match is found, emits the pipeline's details. If none or multiple match, an error occurs.
- Get Account
Retrieves a sales account by ID in Freshworks CRM.
- Get Contact
Retrieves a contact by ID in Freshworks CRM.
- Get Deal
Retrieves a deal by ID in Freshworks CRM.
- Update Contact
Updates an existing contact by ID in Freshworks CRM.
- Update Deal
Updates an existing deal by ID in Freshworks CRM.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
AccuLynx and Freshworks CRM, answered
What can start an automation from AccuLynx?
Any of AccuLynx's 1 trigger in the catalog, including List of Jobs by Milestone. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Freshworks CRM when something happens in AccuLynx?
Any of Freshworks CRM's 17 actions, including Create Account, Create Appointment, Create Contact and Create Deal. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Freshworks CRM to AccuLynx?
Yes. When something happens in Freshworks CRM, your agent can act in AccuLynx too. This page covers both directions: Freshworks CRM's triggers and AccuLynx's actions are listed here as well.
Do I have to build a connector for AccuLynx or Freshworks CRM?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use AccuLynx and Freshworks CRM without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.