Integration
Connect 800.com and Groove
When Completed Call fires in 800.com, your agent runs Add label to ticket in Groove, or Customer Added in Groove to Create Contact in 800.com. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want 800.com and Groove to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What 800.com and Groove can do together
From 800.com to Groove
When Completed Call in 800.com
then Add label to ticket in Groove
From Groove to 800.com
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with 800.com and Groove
Triggers and actions 12 triggers · 38 actions
- Completed Call
Triggers when a call on one of your 800.com numbers is completed.
- New Contact
Triggers when a new contact is added to an 800.com company.
- Started Call
Triggers when a call starts on one of your 800.com numbers.
- Add calendar event
Creates an event (appointment) on an 800.com calendar, optionally linked to a contact or call.
- Create Contact
Creates a contact in an 800.com company.
- Create Contact List
Creates a contact list in an 800.com company.
- Delete Contact
Deletes an 800.com contact.
- Delete contact list
Deletes a contact list from your 800.com account.
- Find available numbers
Searches 800.com for toll-free or local phone numbers available to purchase, optionally matching a vanity word or digits.
- Get call activity
Returns the activity details of a call, including caller, recipient, duration, recording and marketing source attribution.
- Get Contact
Returns one 800.com contact by ID.
- Get contact list
Returns the details of a single 800.com contact list, including its name and contact count.
- Get conversation
Returns one inbox conversation, including its recipient, number, contact, latest item and unread count.
- List calendars
Returns all booking calendars in an 800.com company, with their scheduling and notification settings.
- List calls
Returns the calls on an 800.com company, optionally filtered by date range and call state.
- List Companies
Returns the 800.com companies your account can access, with their IDs.
- List Contact Lists
Returns the contact lists in an 800.com company.
- List Contacts
Returns a page of contacts in an 800.com company.
- List conversation items
Returns the calls, messages, voicemails, faxes and scheduled messages in an 800.com inbox conversation.
- List conversations
Returns the inbox conversations (calls, messages, voicemails, faxes) for an 800.com company, optionally filtered by type, date, recipient, status or search term.
- List number templates
Returns the number templates (call routing and notification setups) for an 800.com company, optionally filtered by search text or business unit.
- Remove contacts from list
Removes one or more contacts from an 800.com contact list and returns the updated list.
- Send Message
Sends an SMS or MMS from one of your 800.com numbers.
- Update Contact
Updates fields on an 800.com contact; blank fields are left unchanged.
- Update contact list
Updates an 800.com contact list's name and, optionally, its member contacts.
- Update number
Updates a phone number's settings in 800.com, such as its label, routing, recording, SMS and notification options.
- Agent Replied
Triggers when an agent replies to a ticket.
- Customer Added
Triggers when a customer is created.
- Customer Replied
Triggers when a customer replies to a ticket.
- Note Added
Triggers when a note is added to a ticket.
- Ticket Assigned
Triggers when a ticket is assigned.
- Ticket Closed
Triggers when a ticket is closed.
- Ticket Opened
Triggers when a ticket is opened.
- Ticket Started
Triggers when a new ticket is created.
- Ticket Tagged
Triggers when a ticket is tagged.
- Add label to ticket
Adds one or more labels to a Groove ticket, keeping its existing labels, and returns the updated ticket.
- Add message
Adds a new message (reply or private note) to an existing Groove ticket.
- Add Note
Adds a private note to a Groove ticket, visible only to agents.
- Change Assigned Agent
Assigns a Groove ticket to a different agent, identified by the agent's email address.
- Change Ticket Mailbox
Moves a ticket into a different mailbox.
- Change Ticket State
Changes the state of a Groove ticket (unread, opened, pending, closed or spam).
- Close Ticket
Closes a Groove ticket by setting its state to closed.
- Create New Ticket
Creates a new ticket in Groove from a customer or agent, with its first message.
- Get customer
Returns one Groove customer, looked up by email address, including their contact details and custom attributes.
- Get ticket
Returns a single Groove ticket by its ticket number.
- List agents
Returns the agents on your Groove account, optionally limited to one group.
- List mailboxes
Returns all mailboxes in the Groove account, with each mailbox's name and email address.
- List messages
Returns the messages and notes on a Groove ticket.
- Reopen Ticket
Reopens a Groove ticket by setting its state to opened.
- Update customer
Updates a customer's profile details, such as name, company, title and contact info, identified by their email address.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
800.com and Groove, answered
What can start an automation from 800.com?
Any of 800.com's 3 triggers in the catalog, including Completed Call, New Contact and Started Call. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Groove when something happens in 800.com?
Any of Groove's 15 actions, including Create New Ticket, Update customer, Add label to ticket and Add message. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Groove to 800.com?
Yes. When something happens in Groove, your agent can act in 800.com too. This page covers both directions: Groove's triggers and 800.com's actions are listed here as well.
Do I have to build a connector for 800.com or Groove?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use 800.com and Groove without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.