Integration

Connect 2Chat and TOPdesk

When Incoming Call Completed fires in 2Chat, your agent runs Create an Incident in TOPdesk, or New First Line Incident in TOPdesk to Create Contact in 2Chat. Describe the whole flow and it is built, tested on every scenario and kept running.

2Chat13 triggers2Chat1 actionTOPdesk5 triggersTOPdesk6 actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

Build solutions, not workarounds.

What do you want 2Chat and TOPdesk to do together?

Ask the assistant

You'll sign in before anything runs. What you typed comes with you.

Connect your AI client

Give your AI client this address.

https://mcp.apiant.ai

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

Set it up in your client
Claude Code

Run this in the directory you want to work in.

claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai

Start Claude Code there, approve the server, and sign in in the browser page it opens.

Claude Code guide (opens in a new tab)
Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

Setup guide (opens in a new tab)
Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

Setup guide (opens in a new tab)
Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

Setup guide (opens in a new tab)
Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

Setup guide (opens in a new tab)
Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

Setup guide (opens in a new tab)

Example flows

What 2Chat and TOPdesk can do together

From 2Chat to TOPdesk

From TOPdesk to 2Chat

Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.

Everything your agent can do with 2Chat and TOPdesk

Triggers and actions 18 triggers · 7 actions

Each app on its own

Reviews

What our customers say

More from 2Chat

More into TOPdesk

Questions

2Chat and TOPdesk, answered

What can start an automation from 2Chat?

Any of 2Chat's 13 triggers in the catalog, including Incoming Call Completed, New WhatsApp Conversation, New WhatsApp Message and Outgoing Call Completed. Describe the moment in plain language and your agent picks the right one.

What can your agent do in TOPdesk when something happens in 2Chat?

Any of TOPdesk's 6 actions, including Create an Incident, Update Incident, Find Branch and Find Incident. Your agent maps the data both ways and tests every scenario before it ships.

Can it also run from TOPdesk to 2Chat?

Yes. When something happens in TOPdesk, your agent can act in 2Chat too. This page covers both directions: TOPdesk's triggers and 2Chat's actions are listed here as well.

Do I have to build a connector for 2Chat or TOPdesk?

No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.

Can my AI client use 2Chat and TOPdesk without building an automation?

Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.

What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.