--- title: "Zendesk integrations and MCP server - APIANT.ai" description: "Connect Zendesk to any other app, or use it from your AI client over MCP. Zendesk is a web-based help desk and customer support platform for managing tickets..." canonical: "https://apiant.ai/connections/zendesk" --- # Zendesk integrations Connect Zendesk to any other app, or use it from your AI client over MCP. Zendesk is a web-based help desk and customer support platform for managing tickets, users, and organizations. Connects with OAuth [zendesk.com](https://zendesk.com/) **3** triggers **18** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want to automate with Zendesk? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Popular ## Zendesk with the apps people pair it with most - [ **HubSpot to Zendesk** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-zendesk) - [ **Salesforce to Zendesk** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-zendesk) - [ **Slack to Zendesk** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-zendesk) - [ **Google Sheets to Zendesk** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-zendesk) - [ **Gmail to Zendesk** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-zendesk) - [ **Google Calendar to Zendesk** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-zendesk) - [ **Google Drive to Zendesk** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-zendesk) - [ **Mailchimp to Zendesk** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-zendesk) Pair it ## Connect Zendesk with another app - [ **HubSpot to Zendesk**](https://apiant.ai/connect/hubspot-to-zendesk) - [ **Salesforce to Zendesk**](https://apiant.ai/connect/salesforce-to-zendesk) - [ **Slack to Zendesk**](https://apiant.ai/connect/slack-to-zendesk) - [ **Google Sheets to Zendesk**](https://apiant.ai/connect/google-sheets-to-zendesk) - [ **Gmail to Zendesk**](https://apiant.ai/connect/gmail-to-zendesk) - [ **Google Calendar to Zendesk**](https://apiant.ai/connect/google-calendar-to-zendesk) - [ **Google Drive to Zendesk**](https://apiant.ai/connect/google-drive-to-zendesk) - [ **Mailchimp to Zendesk**](https://apiant.ai/connect/mailchimp-to-zendesk) - [ **Stripe to Zendesk**](https://apiant.ai/connect/stripe-to-zendesk) - [ **Shopify to Zendesk**](https://apiant.ai/connect/shopify-to-zendesk) - [ **QuickBooks Online to Zendesk**](https://apiant.ai/connect/quickbooks-online-to-zendesk) - [ **Pipedrive to Zendesk**](https://apiant.ai/connect/pipedrive-to-zendesk) - [ **ActiveCampaign to Zendesk**](https://apiant.ai/connect/activecampaign-to-zendesk) - [ **Notion to Zendesk**](https://apiant.ai/connect/notion-to-zendesk) - [ **Airtable to Zendesk**](https://apiant.ai/connect/airtable-to-zendesk) - [ **Trello to Zendesk**](https://apiant.ai/connect/trello-to-zendesk) - [ **Asana to Zendesk**](https://apiant.ai/connect/asana-to-zendesk) - [ **JIRA to Zendesk**](https://apiant.ai/connect/jira-to-zendesk) - [ **ClickUp to Zendesk**](https://apiant.ai/connect/clickup-to-zendesk) - [ **Zendesk to Zoom**](https://apiant.ai/connect/zendesk-to-zoom) - [ **Discord to Zendesk**](https://apiant.ai/connect/discord-to-zendesk) - [ **Twilio to Zendesk**](https://apiant.ai/connect/twilio-to-zendesk) - [ **SendGrid to Zendesk**](https://apiant.ai/connect/sendgrid-to-zendesk) - [ **Outlook to Zendesk**](https://apiant.ai/connect/outlook-to-zendesk) - [ **Intercom to Zendesk**](https://apiant.ai/connect/intercom-to-zendesk) - [ **Freshdesk to Zendesk**](https://apiant.ai/connect/freshdesk-to-zendesk) - [ **Klaviyo to Zendesk**](https://apiant.ai/connect/klaviyo-to-zendesk) - [ **Brevo to Zendesk**](https://apiant.ai/connect/brevo-to-zendesk) - [ **Typeform to Zendesk**](https://apiant.ai/connect/typeform-to-zendesk) - [ **JotForm to Zendesk**](https://apiant.ai/connect/jotform-to-zendesk) - [ **Calendly to Zendesk**](https://apiant.ai/connect/calendly-to-zendesk) - [ **PandaDoc to Zendesk**](https://apiant.ai/connect/pandadoc-to-zendesk) - [ **Webflow to Zendesk**](https://apiant.ai/connect/webflow-to-zendesk) - [ **Wix to Zendesk**](https://apiant.ai/connect/wix-to-zendesk) - [ **Zendesk to LinkedIn**](https://apiant.ai/connect/zendesk-to-linkedin) - [ **Zendesk to Facebook**](https://apiant.ai/connect/zendesk-to-facebook) - [ **Instagram to Zendesk**](https://apiant.ai/connect/instagram-to-zendesk) - [ **OpenAI to Zendesk**](https://apiant.ai/connect/openai-to-zendesk) - [ **Zendesk to Anthropic**](https://apiant.ai/connect/zendesk-to-anthropic) - [ **OneDrive to Zendesk**](https://apiant.ai/connect/onedrive-to-zendesk) - [ **Google Docs to Zendesk**](https://apiant.ai/connect/google-docs-to-zendesk) - [ **Ontraport to Zendesk**](https://apiant.ai/connect/ontraport-to-zendesk) - [ **Freshworks CRM to Zendesk**](https://apiant.ai/connect/freshworks-crm-to-zendesk) - [ **GoHighLevel to Zendesk**](https://apiant.ai/connect/gohighlevel-to-zendesk) - [ **Capsule CRM to Zendesk**](https://apiant.ai/connect/capsule-crm-to-zendesk) - [ **Copper to Zendesk**](https://apiant.ai/connect/copper-to-zendesk) - [ **Streak to Zendesk**](https://apiant.ai/connect/streak-to-zendesk) - [ **NetHunt CRM to Zendesk**](https://apiant.ai/connect/nethunt-crm-to-zendesk) - [ **MINDBODY to Zendesk**](https://apiant.ai/connect/mindbody-to-zendesk) - [ **Zendesk to Supabase**](https://apiant.ai/connect/zendesk-to-supabase) - [ **PostgreSQL to Zendesk**](https://apiant.ai/connect/postgresql-to-zendesk) - [ **MySQL to Zendesk**](https://apiant.ai/connect/mysql-to-zendesk) - [ **Vercel to Zendesk**](https://apiant.ai/connect/vercel-to-zendesk) - [ **Zendesk to ElevenLabs**](https://apiant.ai/connect/zendesk-to-elevenlabs) - [ **PagerDuty to Zendesk**](https://apiant.ai/connect/pagerduty-to-zendesk) - [ **Zendesk to Pushover**](https://apiant.ai/connect/zendesk-to-pushover) - [ **Gravity Forms to Zendesk**](https://apiant.ai/connect/gravity-forms-to-zendesk) - [ **HubSpot Enterprise to Zendesk**](https://apiant.ai/connect/hubspot-enterprise-to-zendesk) - [ **Google Forms to Zendesk**](https://apiant.ai/connect/google-forms-to-zendesk) - [ **Facebook Lead Ads to Zendesk**](https://apiant.ai/connect/facebook-lead-ads-to-zendesk) What your agent can do with Zendesk ## Triggers and actions 3 triggers · 18 actions - Trigger **New Messaging Conversation** Triggers when a customer starts a new conversation through Zendesk messaging (the web widget, mobile SDK or a social messaging channel). Each conversation arrives as its Zendesk ticket. - Trigger **New Ticket** Polling trigger that fires when a new ticket is created. - Trigger **New User** Polling trigger that fires when a new user is created. - Action **Add Comment to Ticket** Adds a public or private comment to an existing ticket. - Action **Create Organization** Creates a new organization. - Action **Create Ticket** Creates a new ticket in Zendesk. - Action **Create User** Creates a new user (end-user or agent). - Action **Delete Ticket** Deletes a ticket by ID. - Action **Delete User** Soft-deletes a user by ID. - Action **Get Messaging User ID** Returns the Zendesk messaging ID for a user, so their messaging conversation can be looked up in Zendesk Messaging. - Action **Get Organization** Retrieves a single organization by ID. - Action **Get Ticket** Retrieves a single ticket by ID. - Action **Get User** Retrieves a single user by ID. - Action **List Organizations** Lists organizations in the account. - Action **List Ticket Comments** Lists all comments on a ticket. - Action **List Tickets** Lists tickets in the account. - Action **Search** Runs a Zendesk search query across tickets, users, and organizations. - Action **Search Users** Searches users by query (name, email, etc.). - Action **Update Organization** Updates an existing organization by ID. - Action **Update Ticket** Updates an existing ticket by ID. - Action **Update User** Updates an existing user by ID. Reviews ## What our customers say Questions ## Zendesk, answered ### ### Is there a Zendesk MCP server? APIANT's MCP server at https://mcp.apiant.ai works with Zendesk. Add that address to any AI client that takes a remote MCP server and sign in once in your browser. Your client can then run Zendesk actions on demand, or have APIANT build, test and run automations that use Zendesk. Nothing to install. ### ### What can start an automation from Zendesk? Any of Zendesk's 3 triggers in the catalog, including New Messaging Conversation, New Ticket and New User. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Zendesk? Any of Zendesk's 18 actions, including Create Organization, Create Ticket, Create User and Update Organization. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can I use Zendesk directly from Claude, ChatGPT or Cursor? Yes. Connect your AI client to APIANT once and it works with Zendesk two ways. Ask it to do something in Zendesk once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running on its own. A one-off action uses your plan's tasks the same way an automation step does. ### ### Do I need to write code against the Zendesk API? No. APIANT connects to the Zendesk API for you, and you sign in to Zendesk once with OAuth. Describe what you want in plain language and your agent builds it on the Zendesk triggers and actions in the catalog. If you need an endpoint that is not there yet, your agent reads the Zendesk API documentation and adds it. ### ### Which apps can Zendesk connect to? Any app in the catalog; the list on this page pairs Zendesk with each of them. If the other app is missing, point your agent at its API documentation and it builds the connector. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.