--- title: "Zendesk Messaging integrations and MCP server - APIANT.ai" description: "Connect Zendesk Messaging to any other app, or use it from your AI client over MCP. Read and reply to customer conversations from Zendesk messaging (the Web..." canonical: "https://apiant.ai/connections/zendesk-messaging" --- # Zendesk Messaging integrations Connect Zendesk Messaging to any other app, or use it from your AI client over MCP. Read and reply to customer conversations from Zendesk messaging (the Web Widget, mobile SDK and social messaging channels). Connects with an API key **1** trigger **3** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want to automate with Zendesk Messaging? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Popular ## Zendesk Messaging with the apps people pair it with most - [ **HubSpot to Zendesk Messaging** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-zendesk-messaging) - [ **Salesforce to Zendesk Messaging** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-zendesk-messaging) - [ **Slack to Zendesk Messaging** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-zendesk-messaging) - [ **Google Sheets to Zendesk Messaging** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-zendesk-messaging) - [ **Gmail to Zendesk Messaging** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-zendesk-messaging) - [ **Google Calendar to Zendesk Messaging** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-zendesk-messaging) - [ **Google Drive to Zendesk Messaging** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-zendesk-messaging) - [ **Mailchimp to Zendesk Messaging** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-zendesk-messaging) Pair it ## Connect Zendesk Messaging with another app - [ **Zendesk Messaging to Base64 Encoder/Decoder**](https://apiant.ai/connect/zendesk-messaging-to-base64-encoder-decoder) - [ **Zendesk Messaging to Microsoft Learn Catalog**](https://apiant.ai/connect/zendesk-messaging-to-microsoft-learn-catalog) - [ **HubSpot to Zendesk Messaging**](https://apiant.ai/connect/hubspot-to-zendesk-messaging) - [ **Salesforce to Zendesk Messaging**](https://apiant.ai/connect/salesforce-to-zendesk-messaging) - [ **Slack to Zendesk Messaging**](https://apiant.ai/connect/slack-to-zendesk-messaging) - [ **Google Sheets to Zendesk Messaging**](https://apiant.ai/connect/google-sheets-to-zendesk-messaging) - [ **Gmail to Zendesk Messaging**](https://apiant.ai/connect/gmail-to-zendesk-messaging) - [ **Google Calendar to Zendesk Messaging**](https://apiant.ai/connect/google-calendar-to-zendesk-messaging) - [ **Google Drive to Zendesk Messaging**](https://apiant.ai/connect/google-drive-to-zendesk-messaging) - [ **Mailchimp to Zendesk Messaging**](https://apiant.ai/connect/mailchimp-to-zendesk-messaging) - [ **Stripe to Zendesk Messaging**](https://apiant.ai/connect/stripe-to-zendesk-messaging) - [ **Shopify to Zendesk Messaging**](https://apiant.ai/connect/shopify-to-zendesk-messaging) - [ **QuickBooks Online to Zendesk Messaging**](https://apiant.ai/connect/quickbooks-online-to-zendesk-messaging) - [ **Pipedrive to Zendesk Messaging**](https://apiant.ai/connect/pipedrive-to-zendesk-messaging) - [ **ActiveCampaign to Zendesk Messaging**](https://apiant.ai/connect/activecampaign-to-zendesk-messaging) - [ **Notion to Zendesk Messaging**](https://apiant.ai/connect/notion-to-zendesk-messaging) - [ **Airtable to Zendesk Messaging**](https://apiant.ai/connect/airtable-to-zendesk-messaging) - [ **Trello to Zendesk Messaging**](https://apiant.ai/connect/trello-to-zendesk-messaging) - [ **Asana to Zendesk Messaging**](https://apiant.ai/connect/asana-to-zendesk-messaging) - [ **JIRA to Zendesk Messaging**](https://apiant.ai/connect/jira-to-zendesk-messaging) - [ **ClickUp to Zendesk Messaging**](https://apiant.ai/connect/clickup-to-zendesk-messaging) - [ **Zendesk Messaging to Zoom**](https://apiant.ai/connect/zendesk-messaging-to-zoom) - [ **Discord to Zendesk Messaging**](https://apiant.ai/connect/discord-to-zendesk-messaging) - [ **Twilio to Zendesk Messaging**](https://apiant.ai/connect/twilio-to-zendesk-messaging) - [ **SendGrid to Zendesk Messaging**](https://apiant.ai/connect/sendgrid-to-zendesk-messaging) - [ **Outlook to Zendesk Messaging**](https://apiant.ai/connect/outlook-to-zendesk-messaging) - [ **Intercom to Zendesk Messaging**](https://apiant.ai/connect/intercom-to-zendesk-messaging) - [ **Freshdesk to Zendesk Messaging**](https://apiant.ai/connect/freshdesk-to-zendesk-messaging) - [ **Klaviyo to Zendesk Messaging**](https://apiant.ai/connect/klaviyo-to-zendesk-messaging) - [ **Brevo to Zendesk Messaging**](https://apiant.ai/connect/brevo-to-zendesk-messaging) - [ **Typeform to Zendesk Messaging**](https://apiant.ai/connect/typeform-to-zendesk-messaging) - [ **JotForm to Zendesk Messaging**](https://apiant.ai/connect/jotform-to-zendesk-messaging) - [ **Calendly to Zendesk Messaging**](https://apiant.ai/connect/calendly-to-zendesk-messaging) - [ **PandaDoc to Zendesk Messaging**](https://apiant.ai/connect/pandadoc-to-zendesk-messaging) - [ **Webflow to Zendesk Messaging**](https://apiant.ai/connect/webflow-to-zendesk-messaging) - [ **Wix to Zendesk Messaging**](https://apiant.ai/connect/wix-to-zendesk-messaging) - [ **Zendesk Messaging to LinkedIn**](https://apiant.ai/connect/zendesk-messaging-to-linkedin) - [ **Zendesk Messaging to Facebook**](https://apiant.ai/connect/zendesk-messaging-to-facebook) - [ **Instagram to Zendesk Messaging**](https://apiant.ai/connect/instagram-to-zendesk-messaging) - [ **OpenAI to Zendesk Messaging**](https://apiant.ai/connect/openai-to-zendesk-messaging) - [ **Zendesk Messaging to Anthropic**](https://apiant.ai/connect/zendesk-messaging-to-anthropic) - [ **OneDrive to Zendesk Messaging**](https://apiant.ai/connect/onedrive-to-zendesk-messaging) - [ **Google Docs to Zendesk Messaging**](https://apiant.ai/connect/google-docs-to-zendesk-messaging) - [ **Ontraport to Zendesk Messaging**](https://apiant.ai/connect/ontraport-to-zendesk-messaging) - [ **Freshworks CRM to Zendesk Messaging**](https://apiant.ai/connect/freshworks-crm-to-zendesk-messaging) - [ **GoHighLevel to Zendesk Messaging**](https://apiant.ai/connect/gohighlevel-to-zendesk-messaging) - [ **Capsule CRM to Zendesk Messaging**](https://apiant.ai/connect/capsule-crm-to-zendesk-messaging) - [ **Copper to Zendesk Messaging**](https://apiant.ai/connect/copper-to-zendesk-messaging) - [ **Streak to Zendesk Messaging**](https://apiant.ai/connect/streak-to-zendesk-messaging) - [ **NetHunt CRM to Zendesk Messaging**](https://apiant.ai/connect/nethunt-crm-to-zendesk-messaging) - [ **MINDBODY to Zendesk Messaging**](https://apiant.ai/connect/mindbody-to-zendesk-messaging) - [ **Zendesk Messaging to Supabase**](https://apiant.ai/connect/zendesk-messaging-to-supabase) - [ **PostgreSQL to Zendesk Messaging**](https://apiant.ai/connect/postgresql-to-zendesk-messaging) - [ **MySQL to Zendesk Messaging**](https://apiant.ai/connect/mysql-to-zendesk-messaging) - [ **Vercel to Zendesk Messaging**](https://apiant.ai/connect/vercel-to-zendesk-messaging) - [ **Zendesk Messaging to ElevenLabs**](https://apiant.ai/connect/zendesk-messaging-to-elevenlabs) - [ **PagerDuty to Zendesk Messaging**](https://apiant.ai/connect/pagerduty-to-zendesk-messaging) - [ **Zendesk Messaging to Pushover**](https://apiant.ai/connect/zendesk-messaging-to-pushover) - [ **Gravity Forms to Zendesk Messaging**](https://apiant.ai/connect/gravity-forms-to-zendesk-messaging) - [ **HubSpot Enterprise to Zendesk Messaging**](https://apiant.ai/connect/hubspot-enterprise-to-zendesk-messaging) What your agent can do with Zendesk Messaging ## Triggers and actions 1 trigger · 3 actions - Trigger **New Conversation Message** Triggers instantly on every new message in a Zendesk messaging conversation, from the customer or from your business. Check "author_type": it is "user" for the customer's messages, so an automation that replies should only act on those. - Action **Find Conversation** Finds a customer's messaging conversation from their messaging ID. - Action **Get Conversation Messages** Returns the most recent messages in a messaging conversation, from both the customer and the business. - Action **Send Message** Sends a reply into a customer's messaging conversation as your business. Reviews ## What our customers say Questions ## Zendesk Messaging, answered ### ### Is there a Zendesk Messaging MCP server? APIANT's MCP server at https://mcp.apiant.ai works with Zendesk Messaging. Add that address to any AI client that takes a remote MCP server and sign in once in your browser. Your client can then run Zendesk Messaging actions on demand, or have APIANT build, test and run automations that use Zendesk Messaging. Nothing to install. ### ### What can start an automation from Zendesk Messaging? Any of Zendesk Messaging's 1 trigger in the catalog, including New Conversation Message. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Zendesk Messaging? Any of Zendesk Messaging's 3 actions, including Send Message, Find Conversation and Get Conversation Messages. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can I use Zendesk Messaging directly from Claude, ChatGPT or Cursor? Yes. Connect your AI client to APIANT once and it works with Zendesk Messaging two ways. Ask it to do something in Zendesk Messaging once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running on its own. A one-off action uses your plan's tasks the same way an automation step does. ### ### Do I need to write code against the Zendesk Messaging API? No. APIANT connects to the Zendesk Messaging API for you, with your Zendesk Messaging API key. Describe what you want in plain language and your agent builds it on the Zendesk Messaging triggers and actions in the catalog. If you need an endpoint that is not there yet, your agent reads the Zendesk Messaging API documentation and adds it. ### ### Which apps can Zendesk Messaging connect to? Any app in the catalog; the list on this page pairs Zendesk Messaging with each of them. If the other app is missing, point your agent at its API documentation and it builds the connector. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.