--- title: "TOPdesk integrations and MCP server - APIANT.ai" description: "Connect TOPdesk to any other app, or use it from your AI client over MCP. Get service departments working together." canonical: "https://apiant.ai/connections/topdesk" --- # TOPdesk integrations Connect TOPdesk to any other app, or use it from your AI client over MCP. Get service departments working together. Easily connect with customers, and exceed their expectations every single time. All thanks to TOPdesk’s Enterprise Service Management Platform. Connects with an API key [topdesk.com](https://topdesk.com/) **5** triggers **6** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want to automate with TOPdesk? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Popular ## TOPdesk with the apps people pair it with most - [ **HubSpot to TOPdesk** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-topdesk) - [ **Salesforce to TOPdesk** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-topdesk) - [ **Slack to TOPdesk** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-topdesk) - [ **Google Sheets to TOPdesk** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-topdesk) - [ **Gmail to TOPdesk** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-topdesk) - [ **Google Calendar to TOPdesk** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-topdesk) - [ **Google Drive to TOPdesk** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-topdesk) - [ **Mailchimp to TOPdesk** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-topdesk) Pair it ## Connect TOPdesk with another app - [ **HubSpot to TOPdesk**](https://apiant.ai/connect/hubspot-to-topdesk) - [ **Salesforce to TOPdesk**](https://apiant.ai/connect/salesforce-to-topdesk) - [ **Slack to TOPdesk**](https://apiant.ai/connect/slack-to-topdesk) - [ **Google Sheets to TOPdesk**](https://apiant.ai/connect/google-sheets-to-topdesk) - [ **Gmail to TOPdesk**](https://apiant.ai/connect/gmail-to-topdesk) - [ **Google Calendar to TOPdesk**](https://apiant.ai/connect/google-calendar-to-topdesk) - [ **Google Drive to TOPdesk**](https://apiant.ai/connect/google-drive-to-topdesk) - [ **Mailchimp to TOPdesk**](https://apiant.ai/connect/mailchimp-to-topdesk) - [ **Stripe to TOPdesk**](https://apiant.ai/connect/stripe-to-topdesk) - [ **Shopify to TOPdesk**](https://apiant.ai/connect/shopify-to-topdesk) - [ **QuickBooks Online to TOPdesk**](https://apiant.ai/connect/quickbooks-online-to-topdesk) - [ **Pipedrive to TOPdesk**](https://apiant.ai/connect/pipedrive-to-topdesk) - [ **ActiveCampaign to TOPdesk**](https://apiant.ai/connect/activecampaign-to-topdesk) - [ **Notion to TOPdesk**](https://apiant.ai/connect/notion-to-topdesk) - [ **Airtable to TOPdesk**](https://apiant.ai/connect/airtable-to-topdesk) - [ **TOPdesk to Trello**](https://apiant.ai/connect/topdesk-to-trello) - [ **Asana to TOPdesk**](https://apiant.ai/connect/asana-to-topdesk) - [ **JIRA to TOPdesk**](https://apiant.ai/connect/jira-to-topdesk) - [ **ClickUp to TOPdesk**](https://apiant.ai/connect/clickup-to-topdesk) - [ **TOPdesk to Zoom**](https://apiant.ai/connect/topdesk-to-zoom) - [ **Discord to TOPdesk**](https://apiant.ai/connect/discord-to-topdesk) - [ **TOPdesk to Twilio**](https://apiant.ai/connect/topdesk-to-twilio) - [ **SendGrid to TOPdesk**](https://apiant.ai/connect/sendgrid-to-topdesk) - [ **Outlook to TOPdesk**](https://apiant.ai/connect/outlook-to-topdesk) - [ **Intercom to TOPdesk**](https://apiant.ai/connect/intercom-to-topdesk) - [ **Freshdesk to TOPdesk**](https://apiant.ai/connect/freshdesk-to-topdesk) - [ **Klaviyo to TOPdesk**](https://apiant.ai/connect/klaviyo-to-topdesk) - [ **Brevo to TOPdesk**](https://apiant.ai/connect/brevo-to-topdesk) - [ **TOPdesk to Typeform**](https://apiant.ai/connect/topdesk-to-typeform) - [ **JotForm to TOPdesk**](https://apiant.ai/connect/jotform-to-topdesk) - [ **Calendly to TOPdesk**](https://apiant.ai/connect/calendly-to-topdesk) - [ **PandaDoc to TOPdesk**](https://apiant.ai/connect/pandadoc-to-topdesk) - [ **TOPdesk to Webflow**](https://apiant.ai/connect/topdesk-to-webflow) - [ **TOPdesk to Wix**](https://apiant.ai/connect/topdesk-to-wix) - [ **TOPdesk to LinkedIn**](https://apiant.ai/connect/topdesk-to-linkedin) - [ **TOPdesk to Facebook**](https://apiant.ai/connect/topdesk-to-facebook) - [ **Instagram to TOPdesk**](https://apiant.ai/connect/instagram-to-topdesk) - [ **OpenAI to TOPdesk**](https://apiant.ai/connect/openai-to-topdesk) - [ **TOPdesk to Anthropic**](https://apiant.ai/connect/topdesk-to-anthropic) - [ **OneDrive to TOPdesk**](https://apiant.ai/connect/onedrive-to-topdesk) - [ **Google Docs to TOPdesk**](https://apiant.ai/connect/google-docs-to-topdesk) - [ **Ontraport to TOPdesk**](https://apiant.ai/connect/ontraport-to-topdesk) - [ **Freshworks CRM to TOPdesk**](https://apiant.ai/connect/freshworks-crm-to-topdesk) - [ **GoHighLevel to TOPdesk**](https://apiant.ai/connect/gohighlevel-to-topdesk) - [ **Capsule CRM to TOPdesk**](https://apiant.ai/connect/capsule-crm-to-topdesk) - [ **Copper to TOPdesk**](https://apiant.ai/connect/copper-to-topdesk) - [ **Streak to TOPdesk**](https://apiant.ai/connect/streak-to-topdesk) - [ **NetHunt CRM to TOPdesk**](https://apiant.ai/connect/nethunt-crm-to-topdesk) - [ **MINDBODY to TOPdesk**](https://apiant.ai/connect/mindbody-to-topdesk) - [ **TOPdesk to Supabase**](https://apiant.ai/connect/topdesk-to-supabase) - [ **PostgreSQL to TOPdesk**](https://apiant.ai/connect/postgresql-to-topdesk) - [ **MySQL to TOPdesk**](https://apiant.ai/connect/mysql-to-topdesk) - [ **TOPdesk to Vercel**](https://apiant.ai/connect/topdesk-to-vercel) - [ **TOPdesk to ElevenLabs**](https://apiant.ai/connect/topdesk-to-elevenlabs) - [ **PagerDuty to TOPdesk**](https://apiant.ai/connect/pagerduty-to-topdesk) - [ **TOPdesk to Pushover**](https://apiant.ai/connect/topdesk-to-pushover) - [ **Gravity Forms to TOPdesk**](https://apiant.ai/connect/gravity-forms-to-topdesk) - [ **HubSpot Enterprise to TOPdesk**](https://apiant.ai/connect/hubspot-enterprise-to-topdesk) - [ **Google Forms to TOPdesk**](https://apiant.ai/connect/google-forms-to-topdesk) - [ **Facebook Lead Ads to TOPdesk**](https://apiant.ai/connect/facebook-lead-ads-to-topdesk) What your agent can do with TOPdesk ## Triggers and actions 5 triggers · 6 actions - Trigger **New First Line Incident** Triggers when a new first-line incident is created in TOPdesk. - Trigger **New Incident** Triggers when a new incident is created in TOPdesk. - Trigger **New Major Incident** Triggers when a new major incident is created in TOPdesk. - Trigger **New Second Line Incident** Triggers when a new second-line incident is created in TOPdesk. - Trigger **Updated Incident** Triggers when an incident in TOPdesk is created or updated. - Action **Create an Incident** Creates a new incident in TOPdesk, registered for a known person or an unregistered caller. - Action **Find Branch** Finds a TOPdesk branch by its exact name and returns its ID and details. - Action **Find Incident** Returns the TOPdesk incident with the given incident number. - Action **Find Last Action** Returns the most recent action (progress-trail entry) on a TOPdesk incident, found by incident number. - Action **Find Person** Finds a TOPdesk person (caller) by full name or email address and returns their ID and details. - Action **Update Incident** Updates an existing TOPdesk incident, found by its incident number. Only the fields you fill in are changed; an action text is added to the progress trail. Reviews ## What our customers say Questions ## TOPdesk, answered ### ### Is there a TOPdesk MCP server? APIANT's MCP server at https://mcp.apiant.ai works with TOPdesk. Add that address to any AI client that takes a remote MCP server and sign in once in your browser. Your client can then run TOPdesk actions on demand, or have APIANT build, test and run automations that use TOPdesk. Nothing to install. ### ### What can start an automation from TOPdesk? Any of TOPdesk's 5 triggers in the catalog, including New First Line Incident, New Incident, New Major Incident and New Second Line Incident. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in TOPdesk? Any of TOPdesk's 6 actions, including Create an Incident, Update Incident, Find Branch and Find Incident. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can I use TOPdesk directly from Claude, ChatGPT or Cursor? Yes. Connect your AI client to APIANT once and it works with TOPdesk two ways. Ask it to do something in TOPdesk once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running on its own. A one-off action uses your plan's tasks the same way an automation step does. ### ### Do I need to write code against the TOPdesk API? No. APIANT connects to the TOPdesk API for you, with your TOPdesk API key. Describe what you want in plain language and your agent builds it on the TOPdesk triggers and actions in the catalog. If you need an endpoint that is not there yet, your agent reads the TOPdesk API documentation and adds it. ### ### Which apps can TOPdesk connect to? Any app in the catalog; the list on this page pairs TOPdesk with each of them. If the other app is missing, point your agent at its API documentation and it builds the connector. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.