--- title: "Tidio integrations and MCP server - APIANT.ai" description: "Connect Tidio to any other app, or use it from your AI client over MCP. Tidio uniquely merges live chat, Bots, and Marketing Automation in one place to let..." canonical: "https://apiant.ai/connections/tidio" --- # Tidio integrations Connect Tidio to any other app, or use it from your AI client over MCP. Tidio uniquely merges live chat, Bots, and Marketing Automation in one place to let you easily communicate with your customers. Connects with an API key [tidiochat.com](https://tidiochat.com/) **14** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want to automate with Tidio? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Popular ## Tidio with the apps people pair it with most - [ **HubSpot to Tidio** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-tidio) - [ **Salesforce to Tidio** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-tidio) - [ **Slack to Tidio** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-tidio) - [ **Google Sheets to Tidio** Google Sheets](https://apiant.ai/connect/google-sheets-to-tidio) - [ **Gmail to Tidio** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-tidio) - [ **Google Calendar to Tidio** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-tidio) - [ **Google Drive to Tidio** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-tidio) - [ **Mailchimp to Tidio** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-tidio) Pair it ## Connect Tidio with another app - [ **HubSpot to Tidio**](https://apiant.ai/connect/hubspot-to-tidio) - [ **Salesforce to Tidio**](https://apiant.ai/connect/salesforce-to-tidio) - [ **Slack to Tidio**](https://apiant.ai/connect/slack-to-tidio) - [ **Google Sheets to Tidio**](https://apiant.ai/connect/google-sheets-to-tidio) - [ **Gmail to Tidio**](https://apiant.ai/connect/gmail-to-tidio) - [ **Google Calendar to Tidio**](https://apiant.ai/connect/google-calendar-to-tidio) - [ **Google Drive to Tidio**](https://apiant.ai/connect/google-drive-to-tidio) - [ **Mailchimp to Tidio**](https://apiant.ai/connect/mailchimp-to-tidio) - [ **Stripe to Tidio**](https://apiant.ai/connect/stripe-to-tidio) - [ **Shopify to Tidio**](https://apiant.ai/connect/shopify-to-tidio) - [ **QuickBooks Online to Tidio**](https://apiant.ai/connect/quickbooks-online-to-tidio) - [ **Pipedrive to Tidio**](https://apiant.ai/connect/pipedrive-to-tidio) - [ **ActiveCampaign to Tidio**](https://apiant.ai/connect/activecampaign-to-tidio) - [ **Notion to Tidio**](https://apiant.ai/connect/notion-to-tidio) - [ **Airtable to Tidio**](https://apiant.ai/connect/airtable-to-tidio) - [ **Trello to Tidio**](https://apiant.ai/connect/trello-to-tidio) - [ **Asana to Tidio**](https://apiant.ai/connect/asana-to-tidio) - [ **JIRA to Tidio**](https://apiant.ai/connect/jira-to-tidio) - [ **ClickUp to Tidio**](https://apiant.ai/connect/clickup-to-tidio) - [ **Zoom to Tidio**](https://apiant.ai/connect/zoom-to-tidio) - [ **Discord to Tidio**](https://apiant.ai/connect/discord-to-tidio) - [ **Twilio to Tidio**](https://apiant.ai/connect/twilio-to-tidio) - [ **SendGrid to Tidio**](https://apiant.ai/connect/sendgrid-to-tidio) - [ **Outlook to Tidio**](https://apiant.ai/connect/outlook-to-tidio) - [ **Intercom to Tidio**](https://apiant.ai/connect/intercom-to-tidio) - [ **Freshdesk to Tidio**](https://apiant.ai/connect/freshdesk-to-tidio) - [ **Klaviyo to Tidio**](https://apiant.ai/connect/klaviyo-to-tidio) - [ **Brevo to Tidio**](https://apiant.ai/connect/brevo-to-tidio) - [ **Typeform to Tidio**](https://apiant.ai/connect/typeform-to-tidio) - [ **JotForm to Tidio**](https://apiant.ai/connect/jotform-to-tidio) - [ **Calendly to Tidio**](https://apiant.ai/connect/calendly-to-tidio) - [ **PandaDoc to Tidio**](https://apiant.ai/connect/pandadoc-to-tidio) - [ **Webflow to Tidio**](https://apiant.ai/connect/webflow-to-tidio) - [ **Wix to Tidio**](https://apiant.ai/connect/wix-to-tidio) - [ **Instagram to Tidio**](https://apiant.ai/connect/instagram-to-tidio) - [ **OpenAI to Tidio**](https://apiant.ai/connect/openai-to-tidio) - [ **OneDrive to Tidio**](https://apiant.ai/connect/onedrive-to-tidio) - [ **Google Docs to Tidio**](https://apiant.ai/connect/google-docs-to-tidio) - [ **Ontraport to Tidio**](https://apiant.ai/connect/ontraport-to-tidio) - [ **Freshworks CRM to Tidio**](https://apiant.ai/connect/freshworks-crm-to-tidio) - [ **GoHighLevel to Tidio**](https://apiant.ai/connect/gohighlevel-to-tidio) - [ **Capsule CRM to Tidio**](https://apiant.ai/connect/capsule-crm-to-tidio) - [ **Copper to Tidio**](https://apiant.ai/connect/copper-to-tidio) - [ **Streak to Tidio**](https://apiant.ai/connect/streak-to-tidio) - [ **NetHunt CRM to Tidio**](https://apiant.ai/connect/nethunt-crm-to-tidio) - [ **MINDBODY to Tidio**](https://apiant.ai/connect/mindbody-to-tidio) - [ **PostgreSQL to Tidio**](https://apiant.ai/connect/postgresql-to-tidio) - [ **MySQL to Tidio**](https://apiant.ai/connect/mysql-to-tidio) - [ **Vercel to Tidio**](https://apiant.ai/connect/vercel-to-tidio) - [ **PagerDuty to Tidio**](https://apiant.ai/connect/pagerduty-to-tidio) - [ **Gravity Forms to Tidio**](https://apiant.ai/connect/gravity-forms-to-tidio) - [ **HubSpot Enterprise to Tidio**](https://apiant.ai/connect/hubspot-enterprise-to-tidio) - [ **Google Forms to Tidio**](https://apiant.ai/connect/google-forms-to-tidio) - [ **Facebook Lead Ads to Tidio**](https://apiant.ai/connect/facebook-lead-ads-to-tidio) - [ **monday.com to Tidio**](https://apiant.ai/connect/monday-com-to-tidio) - [ **Google Ads to Tidio**](https://apiant.ai/connect/google-ads-to-tidio) - [ **Google Tasks to Tidio**](https://apiant.ai/connect/google-tasks-to-tidio) - [ **Telegram to Tidio**](https://apiant.ai/connect/telegram-to-tidio) - [ **MailerLite to Tidio**](https://apiant.ai/connect/mailerlite-to-tidio) - [ **Google Contacts to Tidio**](https://apiant.ai/connect/google-contacts-to-tidio) What your agent can do with Tidio ## Triggers and actions 14 actions - Action **Add ticket** Creates a new ticket in Tidio on behalf of a contact, identified by their email address, with a subject and first message. - Action **Delete contact** Permanently deletes a Tidio contact. A deleted contact cannot be recovered. - Action **Delete ticket** Permanently deletes a Tidio ticket by its ID. - Action **Get contact** Returns a single Tidio contact by its ID, including name, email, phone, location, consent status and the contact's custom properties. - Action **Get ticket** Returns a single Tidio ticket with its details and full message history. - Action **List contact messages** Returns the full conversation for a contact: every message from the contact, chat operators and chatbots, plus a link to view the conversation in Tidio. - Action **List contacts** Returns the contacts in your Tidio project with all their properties, optionally filtered by email address. - Action **List departments** Returns all departments (teams of operators) in your Tidio project, with each department's ID and name. - Action **List operators** Returns every operator (chat agent) in your Tidio project, with their name, email, role and active status. - Action **List tickets** Returns all tickets in your Tidio project with their subject, status, priority, contact and assignment, without messages. - Action **Reply to ticket** Adds a reply message to an existing Tidio ticket, written either by an operator or by the ticket's contact, as a public reply or an internal note. - Action **Send message on behalf of contact** Sends a message into a contact's Tidio conversation as if the contact had written it, routing it to the assigned operator and any matching bot rules. - Action **Update contact** Updates an existing Tidio contact's name, email, phone, newsletter consent, external ID and custom contact properties. Only the values you fill in are changed. - Action **Update ticket** Updates an existing Tidio ticket's status, priority, assignment, tags or custom field values. Fields left blank are not changed. Reviews ## What our customers say Questions ## Tidio, answered ### ### Is there a Tidio MCP server? APIANT's MCP server at https://mcp.apiant.ai works with Tidio. Add that address to any AI client that takes a remote MCP server and sign in once in your browser. Your client can then run Tidio actions on demand, or have APIANT build, test and run automations that use Tidio. Nothing to install. ### ### What can your agent do in Tidio? Any of Tidio's 14 actions, including Send message on behalf of contact, Update contact, Update ticket and Add ticket. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can I use Tidio directly from Claude, ChatGPT or Cursor? Yes. Connect your AI client to APIANT once and it works with Tidio two ways. Ask it to do something in Tidio once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running on its own. A one-off action uses your plan's tasks the same way an automation step does. ### ### Do I need to write code against the Tidio API? No. APIANT connects to the Tidio API for you, with your Tidio API key. Describe what you want in plain language and your agent builds it on the Tidio triggers and actions in the catalog. If you need an endpoint that is not there yet, your agent reads the Tidio API documentation and adds it. ### ### Which apps can Tidio connect to? Any app in the catalog; the list on this page pairs Tidio with each of them. If the other app is missing, point your agent at its API documentation and it builds the connector. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.