--- title: "SysAid integrations and MCP server - APIANT.ai" description: "Connect SysAid to any other app, or use it from your AI client over MCP. SysAid is a service automation company delivering software for organizations that..." canonical: "https://apiant.ai/connections/sysaid" --- # SysAid integrations Connect SysAid to any other app, or use it from your AI client over MCP. SysAid is a service automation company delivering software for organizations that want to get more done. Connects with a token [sysaid.com](https://sysaid.com/) **2** triggers **16** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want to automate with SysAid? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Grok Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Popular ## SysAid with the apps people pair it with most - [ **HubSpot to SysAid** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-sysaid) - [ **Salesforce to SysAid** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-sysaid) - [ **Slack to SysAid** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-sysaid) - [ **Google Sheets to SysAid** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-sysaid) - [ **Gmail to SysAid** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-sysaid) - [ **Google Calendar to SysAid** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-sysaid) - [ **Google Drive to SysAid** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-sysaid) - [ **Mailchimp to SysAid** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-sysaid) Pair it ## Connect SysAid with another app - [ **HubSpot to SysAid**](https://apiant.ai/connect/hubspot-to-sysaid) - [ **Salesforce to SysAid**](https://apiant.ai/connect/salesforce-to-sysaid) - [ **Slack to SysAid**](https://apiant.ai/connect/slack-to-sysaid) - [ **Google Sheets to SysAid**](https://apiant.ai/connect/google-sheets-to-sysaid) - [ **Gmail to SysAid**](https://apiant.ai/connect/gmail-to-sysaid) - [ **Google Calendar to SysAid**](https://apiant.ai/connect/google-calendar-to-sysaid) - [ **Google Drive to SysAid**](https://apiant.ai/connect/google-drive-to-sysaid) - [ **Mailchimp to SysAid**](https://apiant.ai/connect/mailchimp-to-sysaid) - [ **Stripe to SysAid**](https://apiant.ai/connect/stripe-to-sysaid) - [ **Shopify to SysAid**](https://apiant.ai/connect/shopify-to-sysaid) - [ **QuickBooks Online to SysAid**](https://apiant.ai/connect/quickbooks-online-to-sysaid) - [ **Pipedrive to SysAid**](https://apiant.ai/connect/pipedrive-to-sysaid) - [ **ActiveCampaign to SysAid**](https://apiant.ai/connect/activecampaign-to-sysaid) - [ **Notion to SysAid**](https://apiant.ai/connect/notion-to-sysaid) - [ **Airtable to SysAid**](https://apiant.ai/connect/airtable-to-sysaid) - [ **SysAid to Trello**](https://apiant.ai/connect/sysaid-to-trello) - [ **Asana to SysAid**](https://apiant.ai/connect/asana-to-sysaid) - [ **JIRA to SysAid**](https://apiant.ai/connect/jira-to-sysaid) - [ **ClickUp to SysAid**](https://apiant.ai/connect/clickup-to-sysaid) - [ **SysAid to Zoom**](https://apiant.ai/connect/sysaid-to-zoom) - [ **Discord to SysAid**](https://apiant.ai/connect/discord-to-sysaid) - [ **SysAid to Twilio**](https://apiant.ai/connect/sysaid-to-twilio) - [ **SendGrid to SysAid**](https://apiant.ai/connect/sendgrid-to-sysaid) - [ **Outlook to SysAid**](https://apiant.ai/connect/outlook-to-sysaid) - [ **Intercom to SysAid**](https://apiant.ai/connect/intercom-to-sysaid) - [ **Freshdesk to SysAid**](https://apiant.ai/connect/freshdesk-to-sysaid) - [ **Klaviyo to SysAid**](https://apiant.ai/connect/klaviyo-to-sysaid) - [ **Brevo to SysAid**](https://apiant.ai/connect/brevo-to-sysaid) - [ **SysAid to Typeform**](https://apiant.ai/connect/sysaid-to-typeform) - [ **JotForm to SysAid**](https://apiant.ai/connect/jotform-to-sysaid) - [ **Calendly to SysAid**](https://apiant.ai/connect/calendly-to-sysaid) - [ **PandaDoc to SysAid**](https://apiant.ai/connect/pandadoc-to-sysaid) - [ **SysAid to Webflow**](https://apiant.ai/connect/sysaid-to-webflow) - [ **SysAid to Wix**](https://apiant.ai/connect/sysaid-to-wix) - [ **SysAid to LinkedIn**](https://apiant.ai/connect/sysaid-to-linkedin) - [ **SysAid to Facebook**](https://apiant.ai/connect/sysaid-to-facebook) - [ **Instagram to SysAid**](https://apiant.ai/connect/instagram-to-sysaid) - [ **OpenAI to SysAid**](https://apiant.ai/connect/openai-to-sysaid) - [ **SysAid to Anthropic**](https://apiant.ai/connect/sysaid-to-anthropic) - [ **OneDrive to SysAid**](https://apiant.ai/connect/onedrive-to-sysaid) - [ **Google Docs to SysAid**](https://apiant.ai/connect/google-docs-to-sysaid) - [ **Ontraport to SysAid**](https://apiant.ai/connect/ontraport-to-sysaid) - [ **Freshworks CRM to SysAid**](https://apiant.ai/connect/freshworks-crm-to-sysaid) - [ **GoHighLevel to SysAid**](https://apiant.ai/connect/gohighlevel-to-sysaid) - [ **Capsule CRM to SysAid**](https://apiant.ai/connect/capsule-crm-to-sysaid) - [ **Copper to SysAid**](https://apiant.ai/connect/copper-to-sysaid) - [ **Streak to SysAid**](https://apiant.ai/connect/streak-to-sysaid) - [ **NetHunt CRM to SysAid**](https://apiant.ai/connect/nethunt-crm-to-sysaid) - [ **MINDBODY to SysAid**](https://apiant.ai/connect/mindbody-to-sysaid) - [ **SysAid to Supabase**](https://apiant.ai/connect/sysaid-to-supabase) - [ **PostgreSQL to SysAid**](https://apiant.ai/connect/postgresql-to-sysaid) - [ **MySQL to SysAid**](https://apiant.ai/connect/mysql-to-sysaid) - [ **SysAid to Vercel**](https://apiant.ai/connect/sysaid-to-vercel) - [ **SysAid to ElevenLabs**](https://apiant.ai/connect/sysaid-to-elevenlabs) - [ **PagerDuty to SysAid**](https://apiant.ai/connect/pagerduty-to-sysaid) - [ **SysAid to Pushover**](https://apiant.ai/connect/sysaid-to-pushover) - [ **Gravity Forms to SysAid**](https://apiant.ai/connect/gravity-forms-to-sysaid) - [ **HubSpot Enterprise to SysAid**](https://apiant.ai/connect/hubspot-enterprise-to-sysaid) - [ **Google Forms to SysAid**](https://apiant.ai/connect/google-forms-to-sysaid) - [ **Facebook Lead Ads to SysAid**](https://apiant.ai/connect/facebook-lead-ads-to-sysaid) What your agent can do with SysAid ## Triggers and actions 2 triggers · 16 actions - Trigger **New Service Record** Triggers when a new service record (incident or request) is created in SysAid. - Trigger **Service Record Updated** Triggers when a service record (incident or request) is updated in SysAid. - Action **Add Service Record Note** Adds a note to a SysAid service record. - Action **Create Company** Creates a new company in SysAid. - Action **Create End User** Creates a new end user in SysAid. - Action **Create Service Record** Creates a new service record (incident or request) in SysAid and returns it. - Action **Delete Service Record** Permanently deletes a SysAid service record. - Action **Get Agent** Returns one SysAid agent by ID. - Action **Get Company** Returns one SysAid company by ID. - Action **Get End User** Returns one SysAid end user by ID. - Action **Get Service Record** Returns one SysAid service record by its ID. - Action **List Agents** Returns a page of SysAid agents. - Action **List Companies** Returns a page of companies in SysAid. - Action **List End Users** Returns a page of SysAid end users. - Action **List Groups** Returns a page of SysAid groups. - Action **Resolve Service Record** Resolves a SysAid service record with a solution. - Action **Search Service Records** Finds SysAid service records matching a text search, newest first. - Action **Update Service Record** Updates fields on an existing SysAid service record, such as its status, priority, assignee or description. Reviews ## What our customers say Questions ## SysAid, answered ### ### Is there a SysAid MCP server? APIANT's MCP server at https://mcp.apiant.ai works with SysAid. Add that address to any AI client that takes a remote MCP server and sign in once in your browser. Your client can then run SysAid actions on demand, or have APIANT build, test and run automations that use SysAid. Nothing to install. ### ### What can start an automation from SysAid? Any of SysAid's 2 triggers in the catalog, including New Service Record and Service Record Updated. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in SysAid? Any of SysAid's 16 actions, including Create Company, Create End User, Create Service Record and Update Service Record. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can I use SysAid directly from Claude, ChatGPT or Cursor? Yes. Connect your AI client to APIANT once and it works with SysAid two ways. Ask it to do something in SysAid once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running on its own. A one-off action uses your plan's tasks the same way an automation step does. ### ### Do I need to write code against the SysAid API? No. APIANT connects to the SysAid API for you, with a token. Describe what you want in plain language and your agent builds it on the SysAid triggers and actions in the catalog. If you need an endpoint that is not there yet, your agent reads the SysAid API documentation and adds it. ### ### Which apps can SysAid connect to? Any app in the catalog; the list on this page pairs SysAid with each of them. If the other app is missing, point your agent at its API documentation and it builds the connector. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.