--- title: "ServiceNow integrations and MCP server - APIANT.ai" description: "Connect ServiceNow to any other app, or use it from your AI client over MCP. ServiceNow is a digital workflow and IT service management platform." canonical: "https://apiant.ai/connections/servicenow" --- # ServiceNow integrations Connect ServiceNow to any other app, or use it from your AI client over MCP. ServiceNow is a digital workflow and IT service management platform. Manage records (incidents, tasks, CMDB, any table). Connects with an API key [servicenow.com](https://servicenow.com/) **7** triggers **7** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want to automate with ServiceNow? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Popular ## ServiceNow with the apps people pair it with most - [ **Gmail to ServiceNow** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-servicenow) - [ **HubSpot to ServiceNow** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-servicenow) - [ **Salesforce to ServiceNow** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-servicenow) - [ **ServiceNow to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/servicenow-to-slack) - [ **Google Sheets to ServiceNow** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-servicenow) - [ **Google Calendar to ServiceNow** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-servicenow) - [ **Google Drive to ServiceNow** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-servicenow) - [ **Mailchimp to ServiceNow** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-servicenow) Pair it ## Connect ServiceNow with another app - [ **Gmail to ServiceNow**](https://apiant.ai/connect/gmail-to-servicenow) - [ **HubSpot to ServiceNow**](https://apiant.ai/connect/hubspot-to-servicenow) - [ **Salesforce to ServiceNow**](https://apiant.ai/connect/salesforce-to-servicenow) - [ **ServiceNow to Slack**](https://apiant.ai/connect/servicenow-to-slack) - [ **Google Sheets to ServiceNow**](https://apiant.ai/connect/google-sheets-to-servicenow) - [ **Google Calendar to ServiceNow**](https://apiant.ai/connect/google-calendar-to-servicenow) - [ **Google Drive to ServiceNow**](https://apiant.ai/connect/google-drive-to-servicenow) - [ **Mailchimp to ServiceNow**](https://apiant.ai/connect/mailchimp-to-servicenow) - [ **ServiceNow to Stripe**](https://apiant.ai/connect/servicenow-to-stripe) - [ **ServiceNow to Shopify**](https://apiant.ai/connect/servicenow-to-shopify) - [ **QuickBooks Online to ServiceNow**](https://apiant.ai/connect/quickbooks-online-to-servicenow) - [ **Pipedrive to ServiceNow**](https://apiant.ai/connect/pipedrive-to-servicenow) - [ **ActiveCampaign to ServiceNow**](https://apiant.ai/connect/activecampaign-to-servicenow) - [ **Notion to ServiceNow**](https://apiant.ai/connect/notion-to-servicenow) - [ **Airtable to ServiceNow**](https://apiant.ai/connect/airtable-to-servicenow) - [ **ServiceNow to Trello**](https://apiant.ai/connect/servicenow-to-trello) - [ **Asana to ServiceNow**](https://apiant.ai/connect/asana-to-servicenow) - [ **JIRA to ServiceNow**](https://apiant.ai/connect/jira-to-servicenow) - [ **ClickUp to ServiceNow**](https://apiant.ai/connect/clickup-to-servicenow) - [ **ServiceNow to Zoom**](https://apiant.ai/connect/servicenow-to-zoom) - [ **Discord to ServiceNow**](https://apiant.ai/connect/discord-to-servicenow) - [ **ServiceNow to Twilio**](https://apiant.ai/connect/servicenow-to-twilio) - [ **SendGrid to ServiceNow**](https://apiant.ai/connect/sendgrid-to-servicenow) - [ **Outlook to ServiceNow**](https://apiant.ai/connect/outlook-to-servicenow) - [ **Intercom to ServiceNow**](https://apiant.ai/connect/intercom-to-servicenow) - [ **Freshdesk to ServiceNow**](https://apiant.ai/connect/freshdesk-to-servicenow) - [ **Klaviyo to ServiceNow**](https://apiant.ai/connect/klaviyo-to-servicenow) - [ **Brevo to ServiceNow**](https://apiant.ai/connect/brevo-to-servicenow) - [ **ServiceNow to Typeform**](https://apiant.ai/connect/servicenow-to-typeform) - [ **JotForm to ServiceNow**](https://apiant.ai/connect/jotform-to-servicenow) - [ **Calendly to ServiceNow**](https://apiant.ai/connect/calendly-to-servicenow) - [ **PandaDoc to ServiceNow**](https://apiant.ai/connect/pandadoc-to-servicenow) - [ **ServiceNow to Webflow**](https://apiant.ai/connect/servicenow-to-webflow) - [ **ServiceNow to Wix**](https://apiant.ai/connect/servicenow-to-wix) - [ **ServiceNow to LinkedIn**](https://apiant.ai/connect/servicenow-to-linkedin) - [ **ServiceNow to Facebook**](https://apiant.ai/connect/servicenow-to-facebook) - [ **Instagram to ServiceNow**](https://apiant.ai/connect/instagram-to-servicenow) - [ **OpenAI to ServiceNow**](https://apiant.ai/connect/openai-to-servicenow) - [ **ServiceNow to Anthropic**](https://apiant.ai/connect/servicenow-to-anthropic) - [ **OneDrive to ServiceNow**](https://apiant.ai/connect/onedrive-to-servicenow) - [ **Google Docs to ServiceNow**](https://apiant.ai/connect/google-docs-to-servicenow) - [ **Ontraport to ServiceNow**](https://apiant.ai/connect/ontraport-to-servicenow) - [ **Freshworks CRM to ServiceNow**](https://apiant.ai/connect/freshworks-crm-to-servicenow) - [ **GoHighLevel to ServiceNow**](https://apiant.ai/connect/gohighlevel-to-servicenow) - [ **Capsule CRM to ServiceNow**](https://apiant.ai/connect/capsule-crm-to-servicenow) - [ **Copper to ServiceNow**](https://apiant.ai/connect/copper-to-servicenow) - [ **ServiceNow to Streak**](https://apiant.ai/connect/servicenow-to-streak) - [ **NetHunt CRM to ServiceNow**](https://apiant.ai/connect/nethunt-crm-to-servicenow) - [ **MINDBODY to ServiceNow**](https://apiant.ai/connect/mindbody-to-servicenow) - [ **ServiceNow to Supabase**](https://apiant.ai/connect/servicenow-to-supabase) - [ **PostgreSQL to ServiceNow**](https://apiant.ai/connect/postgresql-to-servicenow) - [ **MySQL to ServiceNow**](https://apiant.ai/connect/mysql-to-servicenow) - [ **ServiceNow to Vercel**](https://apiant.ai/connect/servicenow-to-vercel) - [ **ServiceNow to ElevenLabs**](https://apiant.ai/connect/servicenow-to-elevenlabs) - [ **PagerDuty to ServiceNow**](https://apiant.ai/connect/pagerduty-to-servicenow) - [ **ServiceNow to Pushover**](https://apiant.ai/connect/servicenow-to-pushover) - [ **Gravity Forms to ServiceNow**](https://apiant.ai/connect/gravity-forms-to-servicenow) - [ **HubSpot Enterprise to ServiceNow**](https://apiant.ai/connect/hubspot-enterprise-to-servicenow) - [ **Google Forms to ServiceNow**](https://apiant.ai/connect/google-forms-to-servicenow) - [ **Facebook Lead Ads to ServiceNow**](https://apiant.ai/connect/facebook-lead-ads-to-servicenow) What your agent can do with ServiceNow ## Triggers and actions 7 triggers · 7 actions - Trigger **New Attachment Added** Triggered when a new attachment is added. - Trigger **New Comment Added** Triggered when a new comment is added to a record. Queries the ServiceNow journal field table for comment entries. - Trigger **New Record** Polls the specified ServiceNow table and fires for each new record, ordered by creation time. Optionally filter with an encoded query. - Trigger **New Work Note Added** Triggered when a new work note is added to a record (e.g. incident) in ServiceNow. - Trigger **New Work Notes (Cisco)** Gets new work notes from incidents in ServiceNow. Queries the configured table (default incident) for rows updated in the last day, returning each record's comments_and_work_notes journal (display value) and sys_id. - Trigger **Two-way sync new and updated incidents (Cisco)** A trigger for two-way syncing new and updated incidents. Can only be used with two-way sync actions. - Trigger **Two-way sync new and updated tables** A trigger for two-way syncing new and updated table records. Polls a ServiceNow table for records ordered by sys_updated_on so new and changed rows are detected. Can only be used with two-way sync actions. - Action **Add Comment to Incident** Adds a customer-visible comment to an incident (by sys_id) via the incident table. - Action **Add File Attachment to Record** Attaches a file to a record via the ServiceNow Attachment API. Provide the table name, record sys_id, file name, content type, and file content. - Action **Add Work Note to Incident** Adds an internal work note to an incident (by sys_id) via the incident table. - Action **Create Record** Creates a new record in the specified ServiceNow table (e.g. incident, task, problem, cmdb_ci). Pass the field values as a JSON object. - Action **Delete Record** Deletes a record by sys_id from the specified ServiceNow table. - Action **List Records** Lists records from the specified ServiceNow table. Optionally filter with an encoded query (sysparm_query), e.g. active=true^priority=1. Returns the result array, paginated. - Action **Update Record** Updates an existing record (by sys_id) in the specified ServiceNow table. Pass changed field values as a JSON object. Reviews ## What our customers say Questions ## ServiceNow, answered ### ### Is there a ServiceNow MCP server? APIANT's MCP server at https://mcp.apiant.ai works with ServiceNow. Add that address to any AI client that takes a remote MCP server and sign in once in your browser. Your client can then run ServiceNow actions on demand, or have APIANT build, test and run automations that use ServiceNow. Nothing to install. ### ### What can start an automation from ServiceNow? Any of ServiceNow's 7 triggers in the catalog, including New Attachment Added, New Comment Added, New Record and New Work Note Added. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in ServiceNow? Any of ServiceNow's 7 actions, including Create Record, Update Record, Add Comment to Incident and Add File Attachment to Record. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can I use ServiceNow directly from Claude, ChatGPT or Cursor? Yes. Connect your AI client to APIANT once and it works with ServiceNow two ways. Ask it to do something in ServiceNow once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running on its own. A one-off action uses your plan's tasks the same way an automation step does. ### ### Do I need to write code against the ServiceNow API? No. APIANT connects to the ServiceNow API for you, with your ServiceNow API key. Describe what you want in plain language and your agent builds it on the ServiceNow triggers and actions in the catalog. If you need an endpoint that is not there yet, your agent reads the ServiceNow API documentation and adds it. ### ### Which apps can ServiceNow connect to? Any app in the catalog; the list on this page pairs ServiceNow with each of them. If the other app is missing, point your agent at its API documentation and it builds the connector. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.