--- title: "Retently integrations and MCP server - APIANT.ai" description: "Connect Retently to any other app, or use it from your AI client over MCP. Retently helps you measure customer satisfaction via NPS, CSAT, and CES surveys." canonical: "https://apiant.ai/connections/retently" --- # Retently integrations Connect Retently to any other app, or use it from your AI client over MCP. Retently helps you measure customer satisfaction via NPS, CSAT, and CES surveys. Collect, analyze, and act on valuable customer feedback. Connects with an API key [retently.com](https://retently.com/) **16** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want to automate with Retently? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Popular ## Retently with the apps people pair it with most - [ **HubSpot to Retently** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-retently) - [ **Salesforce to Retently** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-retently) - [ **Slack to Retently** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-retently) - [ **Google Sheets to Retently** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-retently) - [ **Gmail to Retently** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-retently) - [ **Google Calendar to Retently** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-retently) - [ **Google Drive to Retently** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-retently) - [ **Mailchimp to Retently** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-retently) Pair it ## Connect Retently with another app - [ **HubSpot to Retently**](https://apiant.ai/connect/hubspot-to-retently) - [ **Salesforce to Retently**](https://apiant.ai/connect/salesforce-to-retently) - [ **Slack to Retently**](https://apiant.ai/connect/slack-to-retently) - [ **Google Sheets to Retently**](https://apiant.ai/connect/google-sheets-to-retently) - [ **Gmail to Retently**](https://apiant.ai/connect/gmail-to-retently) - [ **Google Calendar to Retently**](https://apiant.ai/connect/google-calendar-to-retently) - [ **Google Drive to Retently**](https://apiant.ai/connect/google-drive-to-retently) - [ **Mailchimp to Retently**](https://apiant.ai/connect/mailchimp-to-retently) - [ **Stripe to Retently**](https://apiant.ai/connect/stripe-to-retently) - [ **Shopify to Retently**](https://apiant.ai/connect/shopify-to-retently) - [ **QuickBooks Online to Retently**](https://apiant.ai/connect/quickbooks-online-to-retently) - [ **Pipedrive to Retently**](https://apiant.ai/connect/pipedrive-to-retently) - [ **ActiveCampaign to Retently**](https://apiant.ai/connect/activecampaign-to-retently) - [ **Notion to Retently**](https://apiant.ai/connect/notion-to-retently) - [ **Airtable to Retently**](https://apiant.ai/connect/airtable-to-retently) - [ **Trello to Retently**](https://apiant.ai/connect/trello-to-retently) - [ **Asana to Retently**](https://apiant.ai/connect/asana-to-retently) - [ **JIRA to Retently**](https://apiant.ai/connect/jira-to-retently) - [ **ClickUp to Retently**](https://apiant.ai/connect/clickup-to-retently) - [ **Zoom to Retently**](https://apiant.ai/connect/zoom-to-retently) - [ **Discord to Retently**](https://apiant.ai/connect/discord-to-retently) - [ **Twilio to Retently**](https://apiant.ai/connect/twilio-to-retently) - [ **SendGrid to Retently**](https://apiant.ai/connect/sendgrid-to-retently) - [ **Outlook to Retently**](https://apiant.ai/connect/outlook-to-retently) - [ **Intercom to Retently**](https://apiant.ai/connect/intercom-to-retently) - [ **Freshdesk to Retently**](https://apiant.ai/connect/freshdesk-to-retently) - [ **Klaviyo to Retently**](https://apiant.ai/connect/klaviyo-to-retently) - [ **Brevo to Retently**](https://apiant.ai/connect/brevo-to-retently) - [ **Typeform to Retently**](https://apiant.ai/connect/typeform-to-retently) - [ **JotForm to Retently**](https://apiant.ai/connect/jotform-to-retently) - [ **Calendly to Retently**](https://apiant.ai/connect/calendly-to-retently) - [ **PandaDoc to Retently**](https://apiant.ai/connect/pandadoc-to-retently) - [ **Webflow to Retently**](https://apiant.ai/connect/webflow-to-retently) - [ **Wix to Retently**](https://apiant.ai/connect/wix-to-retently) - [ **Instagram to Retently**](https://apiant.ai/connect/instagram-to-retently) - [ **OpenAI to Retently**](https://apiant.ai/connect/openai-to-retently) - [ **OneDrive to Retently**](https://apiant.ai/connect/onedrive-to-retently) - [ **Google Docs to Retently**](https://apiant.ai/connect/google-docs-to-retently) - [ **Ontraport to Retently**](https://apiant.ai/connect/ontraport-to-retently) - [ **Freshworks CRM to Retently**](https://apiant.ai/connect/freshworks-crm-to-retently) - [ **GoHighLevel to Retently**](https://apiant.ai/connect/gohighlevel-to-retently) - [ **Capsule CRM to Retently**](https://apiant.ai/connect/capsule-crm-to-retently) - [ **Copper to Retently**](https://apiant.ai/connect/copper-to-retently) - [ **Streak to Retently**](https://apiant.ai/connect/streak-to-retently) - [ **NetHunt CRM to Retently**](https://apiant.ai/connect/nethunt-crm-to-retently) - [ **MINDBODY to Retently**](https://apiant.ai/connect/mindbody-to-retently) - [ **PostgreSQL to Retently**](https://apiant.ai/connect/postgresql-to-retently) - [ **MySQL to Retently**](https://apiant.ai/connect/mysql-to-retently) - [ **Vercel to Retently**](https://apiant.ai/connect/vercel-to-retently) - [ **PagerDuty to Retently**](https://apiant.ai/connect/pagerduty-to-retently) - [ **Gravity Forms to Retently**](https://apiant.ai/connect/gravity-forms-to-retently) - [ **HubSpot Enterprise to Retently**](https://apiant.ai/connect/hubspot-enterprise-to-retently) - [ **Google Forms to Retently**](https://apiant.ai/connect/google-forms-to-retently) - [ **Facebook Lead Ads to Retently**](https://apiant.ai/connect/facebook-lead-ads-to-retently) - [ **monday.com to Retently**](https://apiant.ai/connect/monday-com-to-retently) - [ **Google Ads to Retently**](https://apiant.ai/connect/google-ads-to-retently) - [ **Google Tasks to Retently**](https://apiant.ai/connect/google-tasks-to-retently) - [ **Telegram to Retently**](https://apiant.ai/connect/telegram-to-retently) - [ **MailerLite to Retently**](https://apiant.ai/connect/mailerlite-to-retently) - [ **Google Contacts to Retently**](https://apiant.ai/connect/google-contacts-to-retently) What your agent can do with Retently ## Triggers and actions 16 actions - Action **Apply Tag to Response** Adds a tag to a survey response. - Action **Apply Topic to Response** Adds a topic to a survey response. - Action **Create or Update Customer** Creates a Retently customer, or updates the existing customer with the same email address, including tags and custom properties. - Action **Delete Customer** Deletes a customer and all their associated data from Retently, identified by email address. - Action **Find Company** Finds a Retently company by its website domain (or company ID) and returns its full record. - Action **Find Customer by Email** Returns up to 20 Retently customers that match the specified email address. - Action **Get campaign report** Returns NPS/CX score and response-volume report data for a campaign over a date range. - Action **Get Company** Fetches a company by ID. An error occurs if the company is not found. - Action **Get Customer** Fetches a customer by ID. An error occurs if the customer is not found. - Action **Get feedback** Retrieves a single survey response (feedback) by its Retently ID. - Action **Get latest score** Returns the most recent NPS/CX score snapshot for the account or a given campaign. - Action **List Campaigns** Lists the survey campaigns in the Retently account. - Action **List Companies** Returns all companies in the Retently account, with industry, tags, NPS/CSAT/CES metrics and customer counts. - Action **List Customers** Returns the account's customers, optionally narrowed by email, creation date range or a customer property filter. - Action **Resubscribe customer** Resubscribes a customer that was previously unsubscribed by the account owner via the API or in-app. - Action **Unsubscribe Customer** Unsubscribes a customer from receiving future Retently surveys, optionally recording an opt-out message. Reviews ## What our customers say Questions ## Retently, answered ### ### Is there a Retently MCP server? APIANT's MCP server at https://mcp.apiant.ai works with Retently. Add that address to any AI client that takes a remote MCP server and sign in once in your browser. Your client can then run Retently actions on demand, or have APIANT build, test and run automations that use Retently. Nothing to install. ### ### What can your agent do in Retently? Any of Retently's 16 actions, including Create or Update Customer, Apply Tag to Response, Apply Topic to Response and Find Company. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can I use Retently directly from Claude, ChatGPT or Cursor? Yes. Connect your AI client to APIANT once and it works with Retently two ways. Ask it to do something in Retently once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running on its own. A one-off action uses your plan's tasks the same way an automation step does. ### ### Do I need to write code against the Retently API? No. APIANT connects to the Retently API for you, with your Retently API key. Describe what you want in plain language and your agent builds it on the Retently triggers and actions in the catalog. If you need an endpoint that is not there yet, your agent reads the Retently API documentation and adds it. ### ### Which apps can Retently connect to? Any app in the catalog; the list on this page pairs Retently with each of them. If the other app is missing, point your agent at its API documentation and it builds the connector. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.