--- title: "LiveAgent integrations and MCP server - APIANT.ai" description: "Connect LiveAgent to any other app, or use it from your AI client over MCP. LiveAgent is the only customer support app you will ever need." canonical: "https://apiant.ai/connections/liveagent" --- # LiveAgent integrations Connect LiveAgent to any other app, or use it from your AI client over MCP. LiveAgent is the only customer support app you will ever need. Helpdesk, Ticketing, Automation, Live Chat, Call Center, FAQs, Support Portal, Facebook and Twitter monitoring... Plus, it works well with others like MailChimp, Highrise, AWeber, Google Analytics and 50+ more Connects with an API key [ladesk.com](https://ladesk.com/) **3** triggers **7** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want to automate with LiveAgent? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Popular ## LiveAgent with the apps people pair it with most - [ **HubSpot to LiveAgent** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-liveagent) - [ **LiveAgent to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/liveagent-to-salesforce) - [ **LiveAgent to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/liveagent-to-slack) - [ **Google Sheets to LiveAgent** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-liveagent) - [ **Gmail to LiveAgent** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-liveagent) - [ **Google Calendar to LiveAgent** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-liveagent) - [ **Google Drive to LiveAgent** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-liveagent) - [ **LiveAgent to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/liveagent-to-mailchimp) Pair it ## Connect LiveAgent with another app - [ **LiveAgent to World News Api**](https://apiant.ai/connect/liveagent-to-world-news-api) - [ **HubSpot to LiveAgent**](https://apiant.ai/connect/hubspot-to-liveagent) - [ **LiveAgent to Salesforce**](https://apiant.ai/connect/liveagent-to-salesforce) - [ **LiveAgent to Slack**](https://apiant.ai/connect/liveagent-to-slack) - [ **Google Sheets to LiveAgent**](https://apiant.ai/connect/google-sheets-to-liveagent) - [ **Gmail to LiveAgent**](https://apiant.ai/connect/gmail-to-liveagent) - [ **Google Calendar to LiveAgent**](https://apiant.ai/connect/google-calendar-to-liveagent) - [ **Google Drive to LiveAgent**](https://apiant.ai/connect/google-drive-to-liveagent) - [ **LiveAgent to Mailchimp**](https://apiant.ai/connect/liveagent-to-mailchimp) - [ **LiveAgent to Stripe**](https://apiant.ai/connect/liveagent-to-stripe) - [ **LiveAgent to Shopify**](https://apiant.ai/connect/liveagent-to-shopify) - [ **LiveAgent to QuickBooks Online**](https://apiant.ai/connect/liveagent-to-quickbooks-online) - [ **LiveAgent to Pipedrive**](https://apiant.ai/connect/liveagent-to-pipedrive) - [ **ActiveCampaign to LiveAgent**](https://apiant.ai/connect/activecampaign-to-liveagent) - [ **LiveAgent to Notion**](https://apiant.ai/connect/liveagent-to-notion) - [ **Airtable to LiveAgent**](https://apiant.ai/connect/airtable-to-liveagent) - [ **LiveAgent to Trello**](https://apiant.ai/connect/liveagent-to-trello) - [ **Asana to LiveAgent**](https://apiant.ai/connect/asana-to-liveagent) - [ **JIRA to LiveAgent**](https://apiant.ai/connect/jira-to-liveagent) - [ **ClickUp to LiveAgent**](https://apiant.ai/connect/clickup-to-liveagent) - [ **LiveAgent to Zoom**](https://apiant.ai/connect/liveagent-to-zoom) - [ **Discord to LiveAgent**](https://apiant.ai/connect/discord-to-liveagent) - [ **LiveAgent to Twilio**](https://apiant.ai/connect/liveagent-to-twilio) - [ **LiveAgent to SendGrid**](https://apiant.ai/connect/liveagent-to-sendgrid) - [ **LiveAgent to Outlook**](https://apiant.ai/connect/liveagent-to-outlook) - [ **Intercom to LiveAgent**](https://apiant.ai/connect/intercom-to-liveagent) - [ **Freshdesk to LiveAgent**](https://apiant.ai/connect/freshdesk-to-liveagent) - [ **Klaviyo to LiveAgent**](https://apiant.ai/connect/klaviyo-to-liveagent) - [ **Brevo to LiveAgent**](https://apiant.ai/connect/brevo-to-liveagent) - [ **LiveAgent to Typeform**](https://apiant.ai/connect/liveagent-to-typeform) - [ **JotForm to LiveAgent**](https://apiant.ai/connect/jotform-to-liveagent) - [ **Calendly to LiveAgent**](https://apiant.ai/connect/calendly-to-liveagent) - [ **LiveAgent to PandaDoc**](https://apiant.ai/connect/liveagent-to-pandadoc) - [ **LiveAgent to Webflow**](https://apiant.ai/connect/liveagent-to-webflow) - [ **LiveAgent to Wix**](https://apiant.ai/connect/liveagent-to-wix) - [ **LiveAgent to LinkedIn**](https://apiant.ai/connect/liveagent-to-linkedin) - [ **LiveAgent to Facebook**](https://apiant.ai/connect/liveagent-to-facebook) - [ **Instagram to LiveAgent**](https://apiant.ai/connect/instagram-to-liveagent) - [ **LiveAgent to OpenAI**](https://apiant.ai/connect/liveagent-to-openai) - [ **LiveAgent to Anthropic**](https://apiant.ai/connect/liveagent-to-anthropic) - [ **LiveAgent to OneDrive**](https://apiant.ai/connect/liveagent-to-onedrive) - [ **Google Docs to LiveAgent**](https://apiant.ai/connect/google-docs-to-liveagent) - [ **LiveAgent to Ontraport**](https://apiant.ai/connect/liveagent-to-ontraport) - [ **Freshworks CRM to LiveAgent**](https://apiant.ai/connect/freshworks-crm-to-liveagent) - [ **GoHighLevel to LiveAgent**](https://apiant.ai/connect/gohighlevel-to-liveagent) - [ **Capsule CRM to LiveAgent**](https://apiant.ai/connect/capsule-crm-to-liveagent) - [ **Copper to LiveAgent**](https://apiant.ai/connect/copper-to-liveagent) - [ **LiveAgent to Streak**](https://apiant.ai/connect/liveagent-to-streak) - [ **LiveAgent to NetHunt CRM**](https://apiant.ai/connect/liveagent-to-nethunt-crm) - [ **LiveAgent to MINDBODY**](https://apiant.ai/connect/liveagent-to-mindbody) - [ **LiveAgent to Supabase**](https://apiant.ai/connect/liveagent-to-supabase) - [ **LiveAgent to PostgreSQL**](https://apiant.ai/connect/liveagent-to-postgresql) - [ **LiveAgent to MySQL**](https://apiant.ai/connect/liveagent-to-mysql) - [ **LiveAgent to Vercel**](https://apiant.ai/connect/liveagent-to-vercel) - [ **LiveAgent to ElevenLabs**](https://apiant.ai/connect/liveagent-to-elevenlabs) - [ **LiveAgent to PagerDuty**](https://apiant.ai/connect/liveagent-to-pagerduty) - [ **LiveAgent to Pushover**](https://apiant.ai/connect/liveagent-to-pushover) - [ **Gravity Forms to LiveAgent**](https://apiant.ai/connect/gravity-forms-to-liveagent) - [ **HubSpot Enterprise to LiveAgent**](https://apiant.ai/connect/hubspot-enterprise-to-liveagent) - [ **Google Forms to LiveAgent**](https://apiant.ai/connect/google-forms-to-liveagent) What your agent can do with LiveAgent ## Triggers and actions 3 triggers · 7 actions - Trigger **New conversation** Triggers when a new conversation (ticket, chat, call or message) is created in LiveAgent. - Trigger **New Customer** Triggers when a new customer (contact) is added in LiveAgent. - Trigger **New Customer (Experimental)** Triggers when a new customer (contact) is added in LiveAgent. - Action **Add customer group** Creates a new customer group in LiveAgent with a name and optional text and background colors. - Action **Add tag** Creates a new tag in LiveAgent that can be assigned to conversations. - Action **Get conversation** Returns a LiveAgent conversation (ticket) by its ID, code or public URL code, including status, owner, tags and custom field values. - Action **List conversation messages** Returns all message groups and their messages for a LiveAgent conversation, optionally limited to a date range. - Action **List conversations** Returns conversations (tickets, chats, calls) in LiveAgent, optionally filtered by owner, department, agent, status, channel, subject and dates. - Action **List customer groups** Returns every customer group defined in the LiveAgent account, with each group's id and name. - Action **List tags** Returns every tag defined in the LiveAgent account, with each tag's id and name. Reviews ## What our customers say Questions ## LiveAgent, answered ### ### Is there a LiveAgent MCP server? APIANT's MCP server at https://mcp.apiant.ai works with LiveAgent. Add that address to any AI client that takes a remote MCP server and sign in once in your browser. Your client can then run LiveAgent actions on demand, or have APIANT build, test and run automations that use LiveAgent. Nothing to install. ### ### What can start an automation from LiveAgent? Any of LiveAgent's 3 triggers in the catalog, including New conversation, New Customer and New Customer (Experimental). Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in LiveAgent? Any of LiveAgent's 7 actions, including Add customer group, Add tag, Get conversation and List conversation messages. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can I use LiveAgent directly from Claude, ChatGPT or Cursor? Yes. Connect your AI client to APIANT once and it works with LiveAgent two ways. Ask it to do something in LiveAgent once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running on its own. A one-off action uses your plan's tasks the same way an automation step does. ### ### Do I need to write code against the LiveAgent API? No. APIANT connects to the LiveAgent API for you, with your LiveAgent API key. Describe what you want in plain language and your agent builds it on the LiveAgent triggers and actions in the catalog. If you need an endpoint that is not there yet, your agent reads the LiveAgent API documentation and adds it. ### ### Which apps can LiveAgent connect to? Any app in the catalog; the list on this page pairs LiveAgent with each of them. If the other app is missing, point your agent at its API documentation and it builds the connector. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.