---
title: "Jitbit Helpdesk integrations and MCP server - APIANT.ai"
description: "Connect Jitbit Helpdesk to any other app, or use it from your AI client over MCP. A great help desk app for small and medium sized companies."
canonical: "https://apiant.ai/connections/jitbit-helpdesk"
---

# Jitbit Helpdesk integrations

Connect Jitbit Helpdesk to any other app, or use it from your AI client over MCP. A great help desk app for small and medium sized companies. It has all the features you may need, while staying easy to use and very user friendly.

Connects with an API key [jitbit.com](https://jitbit.com/)

**1** trigger **19** actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

## What do you want to automate with Jitbit Helpdesk?

Give your AI client this address.

`https://mcp.apiant.ai`

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

### Set it up in your client

### Claude Code

Run this in the directory you want to work in.

`claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai`

Start Claude Code there, approve the server, and sign in in the browser page it opens.

[Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code)

### Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

Popular

## Jitbit Helpdesk with the apps people pair it with most

- [ **HubSpot to Jitbit Helpdesk** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-jitbit-helpdesk)
- [ **Jitbit Helpdesk to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/jitbit-helpdesk-to-salesforce)
- [ **Jitbit Helpdesk to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/jitbit-helpdesk-to-slack)
- [ **Google Sheets to Jitbit Helpdesk** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-jitbit-helpdesk)
- [ **Gmail to Jitbit Helpdesk** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-jitbit-helpdesk)
- [ **Google Calendar to Jitbit Helpdesk** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-jitbit-helpdesk)
- [ **Google Drive to Jitbit Helpdesk** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-jitbit-helpdesk)
- [ **Jitbit Helpdesk to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/jitbit-helpdesk-to-mailchimp)

Pair it

## Connect Jitbit Helpdesk with another app

- [ **HubSpot to Jitbit Helpdesk**](https://apiant.ai/connect/hubspot-to-jitbit-helpdesk)
- [ **Jitbit Helpdesk to Salesforce**](https://apiant.ai/connect/jitbit-helpdesk-to-salesforce)
- [ **Jitbit Helpdesk to Slack**](https://apiant.ai/connect/jitbit-helpdesk-to-slack)
- [ **Google Sheets to Jitbit Helpdesk**](https://apiant.ai/connect/google-sheets-to-jitbit-helpdesk)
- [ **Gmail to Jitbit Helpdesk**](https://apiant.ai/connect/gmail-to-jitbit-helpdesk)
- [ **Google Calendar to Jitbit Helpdesk**](https://apiant.ai/connect/google-calendar-to-jitbit-helpdesk)
- [ **Google Drive to Jitbit Helpdesk**](https://apiant.ai/connect/google-drive-to-jitbit-helpdesk)
- [ **Jitbit Helpdesk to Mailchimp**](https://apiant.ai/connect/jitbit-helpdesk-to-mailchimp)
- [ **Jitbit Helpdesk to Stripe**](https://apiant.ai/connect/jitbit-helpdesk-to-stripe)
- [ **Jitbit Helpdesk to Shopify**](https://apiant.ai/connect/jitbit-helpdesk-to-shopify)
- [ **Jitbit Helpdesk to QuickBooks Online**](https://apiant.ai/connect/jitbit-helpdesk-to-quickbooks-online)
- [ **Jitbit Helpdesk to Pipedrive**](https://apiant.ai/connect/jitbit-helpdesk-to-pipedrive)
- [ **ActiveCampaign to Jitbit Helpdesk**](https://apiant.ai/connect/activecampaign-to-jitbit-helpdesk)
- [ **Jitbit Helpdesk to Notion**](https://apiant.ai/connect/jitbit-helpdesk-to-notion)
- [ **Airtable to Jitbit Helpdesk**](https://apiant.ai/connect/airtable-to-jitbit-helpdesk)
- [ **Jitbit Helpdesk to Trello**](https://apiant.ai/connect/jitbit-helpdesk-to-trello)
- [ **Asana to Jitbit Helpdesk**](https://apiant.ai/connect/asana-to-jitbit-helpdesk)
- [ **JIRA to Jitbit Helpdesk**](https://apiant.ai/connect/jira-to-jitbit-helpdesk)
- [ **ClickUp to Jitbit Helpdesk**](https://apiant.ai/connect/clickup-to-jitbit-helpdesk)
- [ **Jitbit Helpdesk to Zoom**](https://apiant.ai/connect/jitbit-helpdesk-to-zoom)
- [ **Discord to Jitbit Helpdesk**](https://apiant.ai/connect/discord-to-jitbit-helpdesk)
- [ **Jitbit Helpdesk to Twilio**](https://apiant.ai/connect/jitbit-helpdesk-to-twilio)
- [ **Jitbit Helpdesk to SendGrid**](https://apiant.ai/connect/jitbit-helpdesk-to-sendgrid)
- [ **Jitbit Helpdesk to Outlook**](https://apiant.ai/connect/jitbit-helpdesk-to-outlook)
- [ **Intercom to Jitbit Helpdesk**](https://apiant.ai/connect/intercom-to-jitbit-helpdesk)
- [ **Freshdesk to Jitbit Helpdesk**](https://apiant.ai/connect/freshdesk-to-jitbit-helpdesk)
- [ **Jitbit Helpdesk to Klaviyo**](https://apiant.ai/connect/jitbit-helpdesk-to-klaviyo)
- [ **Brevo to Jitbit Helpdesk**](https://apiant.ai/connect/brevo-to-jitbit-helpdesk)
- [ **Jitbit Helpdesk to Typeform**](https://apiant.ai/connect/jitbit-helpdesk-to-typeform)
- [ **Jitbit Helpdesk to JotForm**](https://apiant.ai/connect/jitbit-helpdesk-to-jotform)
- [ **Calendly to Jitbit Helpdesk**](https://apiant.ai/connect/calendly-to-jitbit-helpdesk)
- [ **Jitbit Helpdesk to PandaDoc**](https://apiant.ai/connect/jitbit-helpdesk-to-pandadoc)
- [ **Jitbit Helpdesk to Webflow**](https://apiant.ai/connect/jitbit-helpdesk-to-webflow)
- [ **Jitbit Helpdesk to Wix**](https://apiant.ai/connect/jitbit-helpdesk-to-wix)
- [ **Jitbit Helpdesk to LinkedIn**](https://apiant.ai/connect/jitbit-helpdesk-to-linkedin)
- [ **Jitbit Helpdesk to Facebook**](https://apiant.ai/connect/jitbit-helpdesk-to-facebook)
- [ **Instagram to Jitbit Helpdesk**](https://apiant.ai/connect/instagram-to-jitbit-helpdesk)
- [ **Jitbit Helpdesk to OpenAI**](https://apiant.ai/connect/jitbit-helpdesk-to-openai)
- [ **Jitbit Helpdesk to Anthropic**](https://apiant.ai/connect/jitbit-helpdesk-to-anthropic)
- [ **Jitbit Helpdesk to OneDrive**](https://apiant.ai/connect/jitbit-helpdesk-to-onedrive)
- [ **Google Docs to Jitbit Helpdesk**](https://apiant.ai/connect/google-docs-to-jitbit-helpdesk)
- [ **Jitbit Helpdesk to Ontraport**](https://apiant.ai/connect/jitbit-helpdesk-to-ontraport)
- [ **Freshworks CRM to Jitbit Helpdesk**](https://apiant.ai/connect/freshworks-crm-to-jitbit-helpdesk)
- [ **GoHighLevel to Jitbit Helpdesk**](https://apiant.ai/connect/gohighlevel-to-jitbit-helpdesk)
- [ **Capsule CRM to Jitbit Helpdesk**](https://apiant.ai/connect/capsule-crm-to-jitbit-helpdesk)
- [ **Copper to Jitbit Helpdesk**](https://apiant.ai/connect/copper-to-jitbit-helpdesk)
- [ **Jitbit Helpdesk to Streak**](https://apiant.ai/connect/jitbit-helpdesk-to-streak)
- [ **Jitbit Helpdesk to NetHunt CRM**](https://apiant.ai/connect/jitbit-helpdesk-to-nethunt-crm)
- [ **Jitbit Helpdesk to MINDBODY**](https://apiant.ai/connect/jitbit-helpdesk-to-mindbody)
- [ **Jitbit Helpdesk to Supabase**](https://apiant.ai/connect/jitbit-helpdesk-to-supabase)
- [ **Jitbit Helpdesk to PostgreSQL**](https://apiant.ai/connect/jitbit-helpdesk-to-postgresql)
- [ **Jitbit Helpdesk to MySQL**](https://apiant.ai/connect/jitbit-helpdesk-to-mysql)
- [ **Jitbit Helpdesk to Vercel**](https://apiant.ai/connect/jitbit-helpdesk-to-vercel)
- [ **Jitbit Helpdesk to ElevenLabs**](https://apiant.ai/connect/jitbit-helpdesk-to-elevenlabs)
- [ **Jitbit Helpdesk to PagerDuty**](https://apiant.ai/connect/jitbit-helpdesk-to-pagerduty)
- [ **Jitbit Helpdesk to Pushover**](https://apiant.ai/connect/jitbit-helpdesk-to-pushover)
- [ **Gravity Forms to Jitbit Helpdesk**](https://apiant.ai/connect/gravity-forms-to-jitbit-helpdesk)
- [ **HubSpot Enterprise to Jitbit Helpdesk**](https://apiant.ai/connect/hubspot-enterprise-to-jitbit-helpdesk)
- [ **Google Forms to Jitbit Helpdesk**](https://apiant.ai/connect/google-forms-to-jitbit-helpdesk)
- [ **Facebook Lead Ads to Jitbit Helpdesk**](https://apiant.ai/connect/facebook-lead-ads-to-jitbit-helpdesk)

What your agent can do with Jitbit Helpdesk

## Triggers and actions 1 trigger · 19 actions

- Trigger

**New Ticket**

Triggers when a new ticket is created in Jitbit Helpdesk, optionally limited to a category, section, status, submitter, company, technician or tag.

- Action

**Add article**

Creates a new knowledge base article in a category.

- Action

**Add asset**

Creates a new asset in Jitbit Helpdesk with its model, manufacturer, type and supplier.

- Action

**Add company**

Creates a new company in Jitbit Helpdesk, or returns the existing company's id if the name is taken.

- Action

**Add tag to ticket**

Adds a tag to a ticket. The tag is created if it does not already exist.

- Action

**Add time spent**

Logs a time spent entry on a ticket under the connected user. Requires technician permissions.

- Action

**Create New Reply**

Posts a new reply (comment) to an existing helpdesk ticket.

- Action

**Create Ticket**

Creates a new helpdesk ticket in a category, with a subject, body and priority.

- Action

**Create User**

Creates a new helpdesk user. Requires administrator permissions.

- Action

**Find Ticket**

Searches tickets by text, optionally narrowed by submitter, category, status, assignee and creation date, and returns the matching tickets.

- Action

**Find User**

Finds a helpdesk user by their email address and returns their profile.

- Action

**Get Article**

Returns a knowledge base article with its full content, category, tags and attachments.

- Action

**Get ticket**

Returns a helpdesk ticket's details, including its status, category, submitter, assignee, tags, attachments and custom field values.

- Action

**List Companies**

Returns every company in your Jitbit helpdesk with its name, email domain and notes. Requires an administrator account.

- Action

**List Ticket Comments**

Returns all comments (replies) posted on a Jitbit Helpdesk ticket.

- Action

**List tickets**

Returns the helpdesk tickets the connected user can see, optionally filtered by mode, category, status, submitter, company, assignee, tag and dates.

- Action

**List Time Spent Entries**

Returns every time spent entry logged against a ticket, including who logged it, the seconds spent and when. Requires technician permissions.

- Action

**Update company**

Updates a company's name, notes and email domains in Jitbit Helpdesk.

- Action

**Update ticket**

Updates one or more properties of an existing helpdesk ticket, such as its status, priority, category, assignee, due date, tags, subject or body.

- Action

**Update user**

Updates an existing helpdesk user's profile, such as name, email, contact details, company, department, password and account status. Requires administrator permissions.

Reviews

## What our customers say

Questions

## Jitbit Helpdesk, answered

###

### Is there a Jitbit Helpdesk MCP server?

APIANT's MCP server at https://mcp.apiant.ai works with Jitbit Helpdesk. Add that address to any AI client that takes a remote MCP server and sign in once in your browser. Your client can then run Jitbit Helpdesk actions on demand, or have APIANT build, test and run automations that use Jitbit Helpdesk. Nothing to install.

###

### What can start an automation from Jitbit Helpdesk?

Any of Jitbit Helpdesk's 1 trigger in the catalog, including New Ticket. Describe the moment in plain language and your agent picks the right one.

###

### What can your agent do in Jitbit Helpdesk?

Any of Jitbit Helpdesk's 19 actions, including Create New Reply, Create Ticket, Create User and Update company. Your agent maps the data both ways and tests every scenario before it ships.

###

### Can I use Jitbit Helpdesk directly from Claude, ChatGPT or Cursor?

Yes. Connect your AI client to APIANT once and it works with Jitbit Helpdesk two ways. Ask it to do something in Jitbit Helpdesk once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running on its own. A one-off action uses your plan's tasks the same way an automation step does.

###

### Do I need to write code against the Jitbit Helpdesk API?

No. APIANT connects to the Jitbit Helpdesk API for you, with your Jitbit Helpdesk API key. Describe what you want in plain language and your agent builds it on the Jitbit Helpdesk triggers and actions in the catalog. If you need an endpoint that is not there yet, your agent reads the Jitbit Helpdesk API documentation and adds it.

###

### Which apps can Jitbit Helpdesk connect to?

Any app in the catalog; the list on this page pairs Jitbit Helpdesk with each of them. If the other app is missing, point your agent at its API documentation and it builds the connector.

###

### What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

###

### Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.