--- title: "InvGate Service Desk integrations and MCP server - APIANT.ai" description: "Connect InvGate Service Desk to any other app, or use it from your AI client over MCP. InvGate Service Desk is a ticketing solution with ITIL-ready..." canonical: "https://apiant.ai/connections/invgate-service-desk" --- # InvGate Service Desk integrations Connect InvGate Service Desk to any other app, or use it from your AI client over MCP. InvGate Service Desk is a ticketing solution with ITIL-ready functionalities to organize work based on priority, SLA & urgency, create automated workflows, integrate with CMDB and more. Connects with an API key [invgate.com](https://invgate.com/) **2** triggers **12** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want to automate with InvGate Service Desk? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Grok Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Popular ## InvGate Service Desk with the apps people pair it with most - [ **HubSpot to InvGate Service Desk** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-invgate-service-desk) - [ **InvGate Service Desk to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/invgate-service-desk-to-salesforce) - [ **InvGate Service Desk to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/invgate-service-desk-to-slack) - [ **Google Sheets to InvGate Service Desk** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-invgate-service-desk) - [ **Gmail to InvGate Service Desk** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-invgate-service-desk) - [ **Google Calendar to InvGate Service Desk** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-invgate-service-desk) - [ **Google Drive to InvGate Service Desk** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-invgate-service-desk) - [ **InvGate Service Desk to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/invgate-service-desk-to-mailchimp) Pair it ## Connect InvGate Service Desk with another app - [ **HubSpot to InvGate Service Desk**](https://apiant.ai/connect/hubspot-to-invgate-service-desk) - [ **InvGate Service Desk to Salesforce**](https://apiant.ai/connect/invgate-service-desk-to-salesforce) - [ **InvGate Service Desk to Slack**](https://apiant.ai/connect/invgate-service-desk-to-slack) - [ **Google Sheets to InvGate Service Desk**](https://apiant.ai/connect/google-sheets-to-invgate-service-desk) - [ **Gmail to InvGate Service Desk**](https://apiant.ai/connect/gmail-to-invgate-service-desk) - [ **Google Calendar to InvGate Service Desk**](https://apiant.ai/connect/google-calendar-to-invgate-service-desk) - [ **Google Drive to InvGate Service Desk**](https://apiant.ai/connect/google-drive-to-invgate-service-desk) - [ **InvGate Service Desk to Mailchimp**](https://apiant.ai/connect/invgate-service-desk-to-mailchimp) - [ **InvGate Service Desk to Stripe**](https://apiant.ai/connect/invgate-service-desk-to-stripe) - [ **InvGate Service Desk to Shopify**](https://apiant.ai/connect/invgate-service-desk-to-shopify) - [ **InvGate Service Desk to QuickBooks Online**](https://apiant.ai/connect/invgate-service-desk-to-quickbooks-online) - [ **InvGate Service Desk to Pipedrive**](https://apiant.ai/connect/invgate-service-desk-to-pipedrive) - [ **ActiveCampaign to InvGate Service Desk**](https://apiant.ai/connect/activecampaign-to-invgate-service-desk) - [ **InvGate Service Desk to Notion**](https://apiant.ai/connect/invgate-service-desk-to-notion) - [ **Airtable to InvGate Service Desk**](https://apiant.ai/connect/airtable-to-invgate-service-desk) - [ **InvGate Service Desk to Trello**](https://apiant.ai/connect/invgate-service-desk-to-trello) - [ **Asana to InvGate Service Desk**](https://apiant.ai/connect/asana-to-invgate-service-desk) - [ **InvGate Service Desk to JIRA**](https://apiant.ai/connect/invgate-service-desk-to-jira) - [ **ClickUp to InvGate Service Desk**](https://apiant.ai/connect/clickup-to-invgate-service-desk) - [ **InvGate Service Desk to Zoom**](https://apiant.ai/connect/invgate-service-desk-to-zoom) - [ **Discord to InvGate Service Desk**](https://apiant.ai/connect/discord-to-invgate-service-desk) - [ **InvGate Service Desk to Twilio**](https://apiant.ai/connect/invgate-service-desk-to-twilio) - [ **InvGate Service Desk to SendGrid**](https://apiant.ai/connect/invgate-service-desk-to-sendgrid) - [ **InvGate Service Desk to Outlook**](https://apiant.ai/connect/invgate-service-desk-to-outlook) - [ **Intercom to InvGate Service Desk**](https://apiant.ai/connect/intercom-to-invgate-service-desk) - [ **Freshdesk to InvGate Service Desk**](https://apiant.ai/connect/freshdesk-to-invgate-service-desk) - [ **InvGate Service Desk to Klaviyo**](https://apiant.ai/connect/invgate-service-desk-to-klaviyo) - [ **Brevo to InvGate Service Desk**](https://apiant.ai/connect/brevo-to-invgate-service-desk) - [ **InvGate Service Desk to Typeform**](https://apiant.ai/connect/invgate-service-desk-to-typeform) - [ **InvGate Service Desk to JotForm**](https://apiant.ai/connect/invgate-service-desk-to-jotform) - [ **Calendly to InvGate Service Desk**](https://apiant.ai/connect/calendly-to-invgate-service-desk) - [ **InvGate Service Desk to PandaDoc**](https://apiant.ai/connect/invgate-service-desk-to-pandadoc) - [ **InvGate Service Desk to Webflow**](https://apiant.ai/connect/invgate-service-desk-to-webflow) - [ **InvGate Service Desk to Wix**](https://apiant.ai/connect/invgate-service-desk-to-wix) - [ **InvGate Service Desk to LinkedIn**](https://apiant.ai/connect/invgate-service-desk-to-linkedin) - [ **InvGate Service Desk to Facebook**](https://apiant.ai/connect/invgate-service-desk-to-facebook) - [ **Instagram to InvGate Service Desk**](https://apiant.ai/connect/instagram-to-invgate-service-desk) - [ **InvGate Service Desk to OpenAI**](https://apiant.ai/connect/invgate-service-desk-to-openai) - [ **InvGate Service Desk to Anthropic**](https://apiant.ai/connect/invgate-service-desk-to-anthropic) - [ **InvGate Service Desk to OneDrive**](https://apiant.ai/connect/invgate-service-desk-to-onedrive) - [ **Google Docs to InvGate Service Desk**](https://apiant.ai/connect/google-docs-to-invgate-service-desk) - [ **InvGate Service Desk to Ontraport**](https://apiant.ai/connect/invgate-service-desk-to-ontraport) - [ **Freshworks CRM to InvGate Service Desk**](https://apiant.ai/connect/freshworks-crm-to-invgate-service-desk) - [ **GoHighLevel to InvGate Service Desk**](https://apiant.ai/connect/gohighlevel-to-invgate-service-desk) - [ **Capsule CRM to InvGate Service Desk**](https://apiant.ai/connect/capsule-crm-to-invgate-service-desk) - [ **Copper to InvGate Service Desk**](https://apiant.ai/connect/copper-to-invgate-service-desk) - [ **InvGate Service Desk to Streak**](https://apiant.ai/connect/invgate-service-desk-to-streak) - [ **InvGate Service Desk to NetHunt CRM**](https://apiant.ai/connect/invgate-service-desk-to-nethunt-crm) - [ **InvGate Service Desk to MINDBODY**](https://apiant.ai/connect/invgate-service-desk-to-mindbody) - [ **InvGate Service Desk to Supabase**](https://apiant.ai/connect/invgate-service-desk-to-supabase) - [ **InvGate Service Desk to PostgreSQL**](https://apiant.ai/connect/invgate-service-desk-to-postgresql) - [ **InvGate Service Desk to MySQL**](https://apiant.ai/connect/invgate-service-desk-to-mysql) - [ **InvGate Service Desk to Vercel**](https://apiant.ai/connect/invgate-service-desk-to-vercel) - [ **InvGate Service Desk to ElevenLabs**](https://apiant.ai/connect/invgate-service-desk-to-elevenlabs) - [ **InvGate Service Desk to PagerDuty**](https://apiant.ai/connect/invgate-service-desk-to-pagerduty) - [ **InvGate Service Desk to Pushover**](https://apiant.ai/connect/invgate-service-desk-to-pushover) - [ **Gravity Forms to InvGate Service Desk**](https://apiant.ai/connect/gravity-forms-to-invgate-service-desk) - [ **HubSpot Enterprise to InvGate Service Desk**](https://apiant.ai/connect/hubspot-enterprise-to-invgate-service-desk) - [ **Google Forms to InvGate Service Desk**](https://apiant.ai/connect/google-forms-to-invgate-service-desk) - [ **Facebook Lead Ads to InvGate Service Desk**](https://apiant.ai/connect/facebook-lead-ads-to-invgate-service-desk) What your agent can do with InvGate Service Desk ## Triggers and actions 2 triggers · 12 actions - Trigger **New Reply** Triggers when a new reply is added to a given request. - Trigger **New Request** Triggers when a new request is created. - Action **Add Comment to Request** Adds a reply to a request. - Action **Create Request** Creates a new request (ticket) in InvGate Service Management. - Action **Create User** Creates a new user. - Action **Find User by Email** Finds a user by email address or username. - Action **Get Request** Returns one request (ticket) by its ID. - Action **Get User** Returns one user by ID. - Action **List Categories** Lists request categories, optionally filtered by search text. - Action **List Help Desks** Lists the active help desks. - Action **List Priorities** Lists the request priorities. - Action **List Request Comments** Returns the replies on a request. - Action **Update Request** Changes a request's title, description, priority, category or type. - Action **Update User** Updates a user's details. Reviews ## What our customers say Questions ## InvGate Service Desk, answered ### ### Is there a InvGate Service Desk MCP server? APIANT's MCP server at https://mcp.apiant.ai works with InvGate Service Desk. Add that address to any AI client that takes a remote MCP server and sign in once in your browser. Your client can then run InvGate Service Desk actions on demand, or have APIANT build, test and run automations that use InvGate Service Desk. Nothing to install. ### ### What can start an automation from InvGate Service Desk? Any of InvGate Service Desk's 2 triggers in the catalog, including New Reply and New Request. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in InvGate Service Desk? Any of InvGate Service Desk's 12 actions, including Create Request, Create User, Update Request and Update User. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can I use InvGate Service Desk directly from Claude, ChatGPT or Cursor? Yes. Connect your AI client to APIANT once and it works with InvGate Service Desk two ways. Ask it to do something in InvGate Service Desk once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running on its own. A one-off action uses your plan's tasks the same way an automation step does. ### ### Do I need to write code against the InvGate Service Desk API? No. APIANT connects to the InvGate Service Desk API for you, with your InvGate Service Desk API key. Describe what you want in plain language and your agent builds it on the InvGate Service Desk triggers and actions in the catalog. If you need an endpoint that is not there yet, your agent reads the InvGate Service Desk API documentation and adds it. ### ### Which apps can InvGate Service Desk connect to? Any app in the catalog; the list on this page pairs InvGate Service Desk with each of them. If the other app is missing, point your agent at its API documentation and it builds the connector. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.