--- title: "HelpDesk integrations and MCP server - APIANT.ai" description: "Connect HelpDesk to any other app, or use it from your AI client over MCP. HelpDesk is a ticketing software for effortless customer support" canonical: "https://apiant.ai/connections/helpdesk" --- # HelpDesk integrations Connect HelpDesk to any other app, or use it from your AI client over MCP. HelpDesk is a ticketing software for effortless customer support Connects with an API key [helpdesk.com](https://helpdesk.com/) **2** triggers **20** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want to automate with HelpDesk? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Popular ## HelpDesk with the apps people pair it with most - [ **HubSpot to HelpDesk** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-helpdesk) - [ **Salesforce to HelpDesk** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-helpdesk) - [ **Slack to HelpDesk** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-helpdesk) - [ **Google Sheets to HelpDesk** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-helpdesk) - [ **Gmail to HelpDesk** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-helpdesk) - [ **Google Calendar to HelpDesk** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-helpdesk) - [ **Google Drive to HelpDesk** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-helpdesk) - [ **Mailchimp to HelpDesk** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-helpdesk) Pair it ## Connect HelpDesk with another app - [ **HelpDesk to Geocode.xyz**](https://apiant.ai/connect/helpdesk-to-geocode-xyz) - [ **HubSpot to HelpDesk**](https://apiant.ai/connect/hubspot-to-helpdesk) - [ **Salesforce to HelpDesk**](https://apiant.ai/connect/salesforce-to-helpdesk) - [ **Slack to HelpDesk**](https://apiant.ai/connect/slack-to-helpdesk) - [ **Google Sheets to HelpDesk**](https://apiant.ai/connect/google-sheets-to-helpdesk) - [ **Gmail to HelpDesk**](https://apiant.ai/connect/gmail-to-helpdesk) - [ **Google Calendar to HelpDesk**](https://apiant.ai/connect/google-calendar-to-helpdesk) - [ **Google Drive to HelpDesk**](https://apiant.ai/connect/google-drive-to-helpdesk) - [ **Mailchimp to HelpDesk**](https://apiant.ai/connect/mailchimp-to-helpdesk) - [ **Stripe to HelpDesk**](https://apiant.ai/connect/stripe-to-helpdesk) - [ **Shopify to HelpDesk**](https://apiant.ai/connect/shopify-to-helpdesk) - [ **QuickBooks Online to HelpDesk**](https://apiant.ai/connect/quickbooks-online-to-helpdesk) - [ **Pipedrive to HelpDesk**](https://apiant.ai/connect/pipedrive-to-helpdesk) - [ **ActiveCampaign to HelpDesk**](https://apiant.ai/connect/activecampaign-to-helpdesk) - [ **Notion to HelpDesk**](https://apiant.ai/connect/notion-to-helpdesk) - [ **Airtable to HelpDesk**](https://apiant.ai/connect/airtable-to-helpdesk) - [ **Trello to HelpDesk**](https://apiant.ai/connect/trello-to-helpdesk) - [ **Asana to HelpDesk**](https://apiant.ai/connect/asana-to-helpdesk) - [ **JIRA to HelpDesk**](https://apiant.ai/connect/jira-to-helpdesk) - [ **ClickUp to HelpDesk**](https://apiant.ai/connect/clickup-to-helpdesk) - [ **Zoom to HelpDesk**](https://apiant.ai/connect/zoom-to-helpdesk) - [ **Discord to HelpDesk**](https://apiant.ai/connect/discord-to-helpdesk) - [ **Twilio to HelpDesk**](https://apiant.ai/connect/twilio-to-helpdesk) - [ **SendGrid to HelpDesk**](https://apiant.ai/connect/sendgrid-to-helpdesk) - [ **Outlook to HelpDesk**](https://apiant.ai/connect/outlook-to-helpdesk) - [ **Intercom to HelpDesk**](https://apiant.ai/connect/intercom-to-helpdesk) - [ **Freshdesk to HelpDesk**](https://apiant.ai/connect/freshdesk-to-helpdesk) - [ **Klaviyo to HelpDesk**](https://apiant.ai/connect/klaviyo-to-helpdesk) - [ **Brevo to HelpDesk**](https://apiant.ai/connect/brevo-to-helpdesk) - [ **Typeform to HelpDesk**](https://apiant.ai/connect/typeform-to-helpdesk) - [ **JotForm to HelpDesk**](https://apiant.ai/connect/jotform-to-helpdesk) - [ **Calendly to HelpDesk**](https://apiant.ai/connect/calendly-to-helpdesk) - [ **PandaDoc to HelpDesk**](https://apiant.ai/connect/pandadoc-to-helpdesk) - [ **Webflow to HelpDesk**](https://apiant.ai/connect/webflow-to-helpdesk) - [ **Wix to HelpDesk**](https://apiant.ai/connect/wix-to-helpdesk) - [ **HelpDesk to LinkedIn**](https://apiant.ai/connect/helpdesk-to-linkedin) - [ **HelpDesk to Facebook**](https://apiant.ai/connect/helpdesk-to-facebook) - [ **Instagram to HelpDesk**](https://apiant.ai/connect/instagram-to-helpdesk) - [ **OpenAI to HelpDesk**](https://apiant.ai/connect/openai-to-helpdesk) - [ **HelpDesk to Anthropic**](https://apiant.ai/connect/helpdesk-to-anthropic) - [ **OneDrive to HelpDesk**](https://apiant.ai/connect/onedrive-to-helpdesk) - [ **Google Docs to HelpDesk**](https://apiant.ai/connect/google-docs-to-helpdesk) - [ **Ontraport to HelpDesk**](https://apiant.ai/connect/ontraport-to-helpdesk) - [ **Freshworks CRM to HelpDesk**](https://apiant.ai/connect/freshworks-crm-to-helpdesk) - [ **GoHighLevel to HelpDesk**](https://apiant.ai/connect/gohighlevel-to-helpdesk) - [ **Capsule CRM to HelpDesk**](https://apiant.ai/connect/capsule-crm-to-helpdesk) - [ **Copper to HelpDesk**](https://apiant.ai/connect/copper-to-helpdesk) - [ **Streak to HelpDesk**](https://apiant.ai/connect/streak-to-helpdesk) - [ **NetHunt CRM to HelpDesk**](https://apiant.ai/connect/nethunt-crm-to-helpdesk) - [ **MINDBODY to HelpDesk**](https://apiant.ai/connect/mindbody-to-helpdesk) - [ **HelpDesk to Supabase**](https://apiant.ai/connect/helpdesk-to-supabase) - [ **PostgreSQL to HelpDesk**](https://apiant.ai/connect/postgresql-to-helpdesk) - [ **MySQL to HelpDesk**](https://apiant.ai/connect/mysql-to-helpdesk) - [ **Vercel to HelpDesk**](https://apiant.ai/connect/vercel-to-helpdesk) - [ **HelpDesk to ElevenLabs**](https://apiant.ai/connect/helpdesk-to-elevenlabs) - [ **PagerDuty to HelpDesk**](https://apiant.ai/connect/pagerduty-to-helpdesk) - [ **HelpDesk to Pushover**](https://apiant.ai/connect/helpdesk-to-pushover) - [ **Gravity Forms to HelpDesk**](https://apiant.ai/connect/gravity-forms-to-helpdesk) - [ **HubSpot Enterprise to HelpDesk**](https://apiant.ai/connect/hubspot-enterprise-to-helpdesk) - [ **Google Forms to HelpDesk**](https://apiant.ai/connect/google-forms-to-helpdesk) What your agent can do with HelpDesk ## Triggers and actions 2 triggers · 20 actions - Trigger **New Message in a Ticket** - Trigger **New Ticket** - Action **Add Canned Response** Create a new canned response. - Action **Add Followers to Ticket** - Action **Add Tags to Ticket** - Action **Create Ticket** - Action **Create Upload Transaction** - Action **Delete Canned Response** Delete a canned response by ID. - Action **Delete Ticket** Delete a ticket by ID. - Action **Find Tickets** - Action **Get Agent** Retrieve a single agent by ID. - Action **Get Canned Response** Retrieve a single canned response by ID. - Action **Get Team** Retrieve a single team by ID. - Action **Get Ticket** Retrieve a single ticket by ID. - Action **List Agents** List all agents. - Action **List Canned Responses** List all canned responses. - Action **List Teams** List all teams. - Action **Update Agent** Update an existing agent by ID. - Action **Update Canned Response** Update an existing canned response by ID. - Action **Update Team** Update an existing team by ID. - Action **Update Ticket / Send Reply** - Action **Upload Attachment During Transaction** ## Related apps - [ **HelpDesk to AISA - AI Sales Assistant** AISA - AI Sales Assistant is an AI-powered conversational platform designed to enhance your sales and...](https://apiant.ai/connect/helpdesk-to-aisa-ai-sales-assistant) - [ **HelpDesk to Atlas AI Revenue Engine** Atlas AI Revenue Engine is an expert-led AI voice platform to handle customer calls.](https://apiant.ai/connect/helpdesk-to-atlas-ai-revenue-engine) - [ **Canny to HelpDesk** Canny is a user feedback tool that lets you keep track of all of your user feedback in one organized place.](https://apiant.ai/connect/canny-to-helpdesk) - [ **Chaport to HelpDesk** Chaport is a live chat for websites designed as a modern messenger.](https://apiant.ai/connect/chaport-to-helpdesk) - [ **HelpDesk to Charla** Charla is a Conversational Platform that allows you to connect with your customers instantly through Live...](https://apiant.ai/connect/helpdesk-to-charla) - [ **HelpDesk to Chatrace** Omnichannel chatbot platform for automating customer support and sales via WhatsApp, SMS, Messenger...](https://apiant.ai/connect/helpdesk-to-chatrace) - [ **HelpDesk to Ello.AI** Ello.AI is a AI-driven voice automation for customer conversations, enabling tasks like support, lead...](https://apiant.ai/connect/helpdesk-to-ello-ai) - [ **Freshdesk to HelpDesk** Freshdesk is a cloud-based customer support and helpdesk platform.](https://apiant.ai/connect/freshdesk-to-helpdesk) [More in Customer Support](https://apiant.ai/apps/customer-support) Reviews ## What our customers say Questions ## HelpDesk, answered ### ### Is there a HelpDesk MCP server? APIANT's MCP server at https://mcp.apiant.ai works with HelpDesk. Add that address to any AI client that takes a remote MCP server and sign in once in your browser. Your client can then run HelpDesk actions on demand, or have APIANT build, test and run automations that use HelpDesk. Nothing to install. ### ### What can start an automation from HelpDesk? Any of HelpDesk's 2 triggers in the catalog, including New Message in a Ticket and New Ticket. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in HelpDesk? Any of HelpDesk's 20 actions, including Create Ticket, Create Upload Transaction, Update Agent and Update Canned Response. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can I use HelpDesk directly from Claude, ChatGPT or Cursor? Yes. Connect your AI client to APIANT once and it works with HelpDesk two ways. Ask it to do something in HelpDesk once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running on its own. A one-off action uses your plan's tasks the same way an automation step does. ### ### Do I need to write code against the HelpDesk API? No. APIANT connects to the HelpDesk API for you, with your HelpDesk API key. Describe what you want in plain language and your agent builds it on the HelpDesk triggers and actions in the catalog. If you need an endpoint that is not there yet, your agent reads the HelpDesk API documentation and adds it. ### ### Which apps can HelpDesk connect to? Any app in the catalog; the list on this page pairs HelpDesk with each of them. If the other app is missing, point your agent at its API documentation and it builds the connector. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.