--- title: "HelpCrunch integrations and MCP server - APIANT.ai" description: "Connect HelpCrunch to any other app, or use it from your AI client over MCP. HelpCrunch is a customer communication platform offering live chat for web and..." canonical: "https://apiant.ai/connections/helpcrunch" --- # HelpCrunch integrations Connect HelpCrunch to any other app, or use it from your AI client over MCP. HelpCrunch is a customer communication platform offering live chat for web and mobile apps, knowledge base, and email automation software. Connects with an API key [helpcrunch.com](https://helpcrunch.com/) **8** triggers **19** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want to automate with HelpCrunch? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Grok Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Popular ## HelpCrunch with the apps people pair it with most - [ **HelpCrunch to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/helpcrunch-to-hubspot) - [ **HelpCrunch to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/helpcrunch-to-salesforce) - [ **HelpCrunch to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/helpcrunch-to-slack) - [ **Google Sheets to HelpCrunch** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-helpcrunch) - [ **Gmail to HelpCrunch** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-helpcrunch) - [ **Google Calendar to HelpCrunch** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-helpcrunch) - [ **Google Drive to HelpCrunch** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-helpcrunch) - [ **HelpCrunch to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/helpcrunch-to-mailchimp) Pair it ## Connect HelpCrunch with another app - [ **HelpCrunch to HubSpot**](https://apiant.ai/connect/helpcrunch-to-hubspot) - [ **HelpCrunch to Salesforce**](https://apiant.ai/connect/helpcrunch-to-salesforce) - [ **HelpCrunch to Slack**](https://apiant.ai/connect/helpcrunch-to-slack) - [ **Google Sheets to HelpCrunch**](https://apiant.ai/connect/google-sheets-to-helpcrunch) - [ **Gmail to HelpCrunch**](https://apiant.ai/connect/gmail-to-helpcrunch) - [ **Google Calendar to HelpCrunch**](https://apiant.ai/connect/google-calendar-to-helpcrunch) - [ **Google Drive to HelpCrunch**](https://apiant.ai/connect/google-drive-to-helpcrunch) - [ **HelpCrunch to Mailchimp**](https://apiant.ai/connect/helpcrunch-to-mailchimp) - [ **HelpCrunch to Stripe**](https://apiant.ai/connect/helpcrunch-to-stripe) - [ **HelpCrunch to Shopify**](https://apiant.ai/connect/helpcrunch-to-shopify) - [ **HelpCrunch to QuickBooks Online**](https://apiant.ai/connect/helpcrunch-to-quickbooks-online) - [ **HelpCrunch to Pipedrive**](https://apiant.ai/connect/helpcrunch-to-pipedrive) - [ **ActiveCampaign to HelpCrunch**](https://apiant.ai/connect/activecampaign-to-helpcrunch) - [ **HelpCrunch to Notion**](https://apiant.ai/connect/helpcrunch-to-notion) - [ **Airtable to HelpCrunch**](https://apiant.ai/connect/airtable-to-helpcrunch) - [ **HelpCrunch to Trello**](https://apiant.ai/connect/helpcrunch-to-trello) - [ **Asana to HelpCrunch**](https://apiant.ai/connect/asana-to-helpcrunch) - [ **HelpCrunch to JIRA**](https://apiant.ai/connect/helpcrunch-to-jira) - [ **ClickUp to HelpCrunch**](https://apiant.ai/connect/clickup-to-helpcrunch) - [ **HelpCrunch to Zoom**](https://apiant.ai/connect/helpcrunch-to-zoom) - [ **Discord to HelpCrunch**](https://apiant.ai/connect/discord-to-helpcrunch) - [ **HelpCrunch to Twilio**](https://apiant.ai/connect/helpcrunch-to-twilio) - [ **HelpCrunch to SendGrid**](https://apiant.ai/connect/helpcrunch-to-sendgrid) - [ **HelpCrunch to Outlook**](https://apiant.ai/connect/helpcrunch-to-outlook) - [ **HelpCrunch to Intercom**](https://apiant.ai/connect/helpcrunch-to-intercom) - [ **Freshdesk to HelpCrunch**](https://apiant.ai/connect/freshdesk-to-helpcrunch) - [ **HelpCrunch to Klaviyo**](https://apiant.ai/connect/helpcrunch-to-klaviyo) - [ **Brevo to HelpCrunch**](https://apiant.ai/connect/brevo-to-helpcrunch) - [ **HelpCrunch to Typeform**](https://apiant.ai/connect/helpcrunch-to-typeform) - [ **HelpCrunch to JotForm**](https://apiant.ai/connect/helpcrunch-to-jotform) - [ **Calendly to HelpCrunch**](https://apiant.ai/connect/calendly-to-helpcrunch) - [ **HelpCrunch to PandaDoc**](https://apiant.ai/connect/helpcrunch-to-pandadoc) - [ **HelpCrunch to Webflow**](https://apiant.ai/connect/helpcrunch-to-webflow) - [ **HelpCrunch to Wix**](https://apiant.ai/connect/helpcrunch-to-wix) - [ **HelpCrunch to LinkedIn**](https://apiant.ai/connect/helpcrunch-to-linkedin) - [ **HelpCrunch to Facebook**](https://apiant.ai/connect/helpcrunch-to-facebook) - [ **HelpCrunch to Instagram**](https://apiant.ai/connect/helpcrunch-to-instagram) - [ **HelpCrunch to OpenAI**](https://apiant.ai/connect/helpcrunch-to-openai) - [ **HelpCrunch to Anthropic**](https://apiant.ai/connect/helpcrunch-to-anthropic) - [ **HelpCrunch to OneDrive**](https://apiant.ai/connect/helpcrunch-to-onedrive) - [ **Google Docs to HelpCrunch**](https://apiant.ai/connect/google-docs-to-helpcrunch) - [ **HelpCrunch to Ontraport**](https://apiant.ai/connect/helpcrunch-to-ontraport) - [ **Freshworks CRM to HelpCrunch**](https://apiant.ai/connect/freshworks-crm-to-helpcrunch) - [ **GoHighLevel to HelpCrunch**](https://apiant.ai/connect/gohighlevel-to-helpcrunch) - [ **Capsule CRM to HelpCrunch**](https://apiant.ai/connect/capsule-crm-to-helpcrunch) - [ **Copper to HelpCrunch**](https://apiant.ai/connect/copper-to-helpcrunch) - [ **HelpCrunch to Streak**](https://apiant.ai/connect/helpcrunch-to-streak) - [ **HelpCrunch to NetHunt CRM**](https://apiant.ai/connect/helpcrunch-to-nethunt-crm) - [ **HelpCrunch to MINDBODY**](https://apiant.ai/connect/helpcrunch-to-mindbody) - [ **HelpCrunch to Supabase**](https://apiant.ai/connect/helpcrunch-to-supabase) - [ **HelpCrunch to PostgreSQL**](https://apiant.ai/connect/helpcrunch-to-postgresql) - [ **HelpCrunch to MySQL**](https://apiant.ai/connect/helpcrunch-to-mysql) - [ **HelpCrunch to Vercel**](https://apiant.ai/connect/helpcrunch-to-vercel) - [ **HelpCrunch to ElevenLabs**](https://apiant.ai/connect/helpcrunch-to-elevenlabs) - [ **HelpCrunch to PagerDuty**](https://apiant.ai/connect/helpcrunch-to-pagerduty) - [ **HelpCrunch to Pushover**](https://apiant.ai/connect/helpcrunch-to-pushover) - [ **Gravity Forms to HelpCrunch**](https://apiant.ai/connect/gravity-forms-to-helpcrunch) - [ **HelpCrunch to HubSpot Enterprise**](https://apiant.ai/connect/helpcrunch-to-hubspot-enterprise) - [ **Google Forms to HelpCrunch**](https://apiant.ai/connect/google-forms-to-helpcrunch) - [ **Facebook Lead Ads to HelpCrunch**](https://apiant.ai/connect/facebook-lead-ads-to-helpcrunch) What your agent can do with HelpCrunch ## Triggers and actions 8 triggers · 19 actions - Trigger **Chat Assignee Updated** Triggers when a HelpCrunch chat is assigned to a different agent. - Trigger **Chat Closed** Triggers when a HelpCrunch chat is closed. - Trigger **Chat Status Updated** Triggers when a HelpCrunch chat's status changes. - Trigger **Customer Email Updated** Triggers when a HelpCrunch customer's email changes. - Trigger **Customer Tags Updated** Triggers when a HelpCrunch customer's tags change. - Trigger **Customer Unsubscribed** Triggers when a HelpCrunch customer unsubscribes. - Trigger **New Chat Created** Triggers when a new chat is created in HelpCrunch. - Trigger **New Customer Created** Triggers when a new customer is created in HelpCrunch. - Action **Add Customer Event** Records a custom event against a HelpCrunch customer. - Action **Assign Chat** Assigns a HelpCrunch chat to an agent. - Action **Create Chat** Creates a HelpCrunch chat with a customer. - Action **Delete Customer** Deletes a HelpCrunch customer. - Action **Find Chats** Finds HelpCrunch chats whose field matches a value, such as the customer email or status. - Action **Find Customer** Finds HelpCrunch customers whose field matches a value, such as by email. - Action **Get Chat** Returns one HelpCrunch chat by ID. - Action **Get Customer** Returns one HelpCrunch customer by ID. - Action **Get Organization** Returns the HelpCrunch organization and whether the team is online. - Action **List Agents** Returns the agents in the HelpCrunch account. - Action **List Applications** Returns the HelpCrunch applications (website widget, mobile apps and messenger channels). - Action **List Chat Messages** Returns the messages of a HelpCrunch chat, newest first. - Action **List Departments** Returns the HelpCrunch departments and their agents. - Action **Send Message** Posts a message or private note into a HelpCrunch chat. - Action **Snooze Chat** Snoozes a HelpCrunch chat until a time. - Action **Tag Customer** Adds tags to a HelpCrunch customer; unknown tags are created. - Action **Untag Customer** Removes tags from a HelpCrunch customer. - Action **Update Chat Department** Moves a HelpCrunch chat to a department. - Action **Update Chat Status** Changes a HelpCrunch chat's status, such as closing it. Reviews ## What our customers say Questions ## HelpCrunch, answered ### ### Is there a HelpCrunch MCP server? APIANT's MCP server at https://mcp.apiant.ai works with HelpCrunch. Add that address to any AI client that takes a remote MCP server and sign in once in your browser. Your client can then run HelpCrunch actions on demand, or have APIANT build, test and run automations that use HelpCrunch. Nothing to install. ### ### What can start an automation from HelpCrunch? Any of HelpCrunch's 8 triggers in the catalog, including Chat Assignee Updated, Chat Status Updated, Customer Email Updated and Customer Tags Updated. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in HelpCrunch? Any of HelpCrunch's 19 actions, including Create Chat, Send Message, Update Chat Department and Update Chat Status. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can I use HelpCrunch directly from Claude, ChatGPT or Cursor? Yes. Connect your AI client to APIANT once and it works with HelpCrunch two ways. Ask it to do something in HelpCrunch once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running on its own. A one-off action uses your plan's tasks the same way an automation step does. ### ### Do I need to write code against the HelpCrunch API? No. APIANT connects to the HelpCrunch API for you, with your HelpCrunch API key. Describe what you want in plain language and your agent builds it on the HelpCrunch triggers and actions in the catalog. If you need an endpoint that is not there yet, your agent reads the HelpCrunch API documentation and adds it. ### ### Which apps can HelpCrunch connect to? Any app in the catalog; the list on this page pairs HelpCrunch with each of them. If the other app is missing, point your agent at its API documentation and it builds the connector. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.