--- title: "Help Scout integrations and MCP server - APIANT.ai" description: "Connect Help Scout to any other app, or use it from your AI client over MCP. Help Scout is a help desk and shared inbox platform for customer support teams." canonical: "https://apiant.ai/connections/help-scout" --- # Help Scout integrations Connect Help Scout to any other app, or use it from your AI client over MCP. Help Scout is a help desk and shared inbox platform for customer support teams. Manage conversations, customers, mailboxes, users, and tags via the Mailbox API v2. Connects with OAuth [helpscout.com](https://helpscout.com/) **4** triggers **19** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want to automate with Help Scout? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Popular ## Help Scout with the apps people pair it with most - [ **Help Scout to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/help-scout-to-hubspot) - [ **Help Scout to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/help-scout-to-stripe) - [ **ActiveCampaign to Help Scout** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-help-scout) - [ **Help Scout to JIRA** Atlassian JIRA Cloud — issue tracking and project management.](https://apiant.ai/connect/help-scout-to-jira) - [ **Help Scout to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/help-scout-to-zoom) - [ **Help Scout to SendGrid** SendGrid by Twilio — email delivery and marketing platform.](https://apiant.ai/connect/help-scout-to-sendgrid) - [ **Help Scout to Klaviyo** Klaviyo is a marketing automation platform for email and SMS.](https://apiant.ai/connect/help-scout-to-klaviyo) - [ **Help Scout to Typeform** Build and publish online forms, surveys, and quizzes with Typeform.](https://apiant.ai/connect/help-scout-to-typeform) Pair it ## Connect Help Scout with another app - [ **Help Scout to HubSpot**](https://apiant.ai/connect/help-scout-to-hubspot) - [ **Help Scout to Stripe**](https://apiant.ai/connect/help-scout-to-stripe) - [ **ActiveCampaign to Help Scout**](https://apiant.ai/connect/activecampaign-to-help-scout) - [ **Help Scout to JIRA**](https://apiant.ai/connect/help-scout-to-jira) - [ **Help Scout to Zoom**](https://apiant.ai/connect/help-scout-to-zoom) - [ **Help Scout to SendGrid**](https://apiant.ai/connect/help-scout-to-sendgrid) - [ **Help Scout to Klaviyo**](https://apiant.ai/connect/help-scout-to-klaviyo) - [ **Help Scout to Typeform**](https://apiant.ai/connect/help-scout-to-typeform) - [ **Help Scout to JotForm**](https://apiant.ai/connect/help-scout-to-jotform) - [ **Help Scout to PandaDoc**](https://apiant.ai/connect/help-scout-to-pandadoc) - [ **Help Scout to Streak**](https://apiant.ai/connect/help-scout-to-streak) - [ **Help Scout to PagerDuty**](https://apiant.ai/connect/help-scout-to-pagerduty) - [ **Help Scout to Eventbrite**](https://apiant.ai/connect/help-scout-to-eventbrite) - [ **Help Scout to Wufoo**](https://apiant.ai/connect/help-scout-to-wufoo) - [ **Help Scout to Knack**](https://apiant.ai/connect/help-scout-to-knack) - [ **Help Scout to Mitti (SafetyCulture)**](https://apiant.ai/connect/help-scout-to-mitti-safetyculture) - [ **CNBC to Help Scout**](https://apiant.ai/connect/cnbc-to-help-scout) - [ **FreeAgent to Help Scout**](https://apiant.ai/connect/freeagent-to-help-scout) - [ **Caspio to Help Scout**](https://apiant.ai/connect/caspio-to-help-scout) - [ **Help Scout to Recurly**](https://apiant.ai/connect/help-scout-to-recurly) - [ **Cliniko to Help Scout**](https://apiant.ai/connect/cliniko-to-help-scout) - [ **Beanstalk to Help Scout**](https://apiant.ai/connect/beanstalk-to-help-scout) - [ **Help Scout to NeetoForm**](https://apiant.ai/connect/help-scout-to-neetoform) - [ **Help Scout to LeanKit**](https://apiant.ai/connect/help-scout-to-leankit) - [ **BigML to Help Scout**](https://apiant.ai/connect/bigml-to-help-scout) - [ **Help Scout to Salesforce**](https://apiant.ai/connect/help-scout-to-salesforce) - [ **Help Scout to Slack**](https://apiant.ai/connect/help-scout-to-slack) - [ **Google Sheets to Help Scout**](https://apiant.ai/connect/google-sheets-to-help-scout) - [ **Gmail to Help Scout**](https://apiant.ai/connect/gmail-to-help-scout) - [ **Google Calendar to Help Scout**](https://apiant.ai/connect/google-calendar-to-help-scout) - [ **Google Drive to Help Scout**](https://apiant.ai/connect/google-drive-to-help-scout) - [ **Help Scout to Mailchimp**](https://apiant.ai/connect/help-scout-to-mailchimp) - [ **Help Scout to Shopify**](https://apiant.ai/connect/help-scout-to-shopify) - [ **Help Scout to QuickBooks Online**](https://apiant.ai/connect/help-scout-to-quickbooks-online) - [ **Help Scout to Pipedrive**](https://apiant.ai/connect/help-scout-to-pipedrive) - [ **Help Scout to Notion**](https://apiant.ai/connect/help-scout-to-notion) - [ **Airtable to Help Scout**](https://apiant.ai/connect/airtable-to-help-scout) - [ **Help Scout to Trello**](https://apiant.ai/connect/help-scout-to-trello) - [ **Asana to Help Scout**](https://apiant.ai/connect/asana-to-help-scout) - [ **ClickUp to Help Scout**](https://apiant.ai/connect/clickup-to-help-scout) - [ **Discord to Help Scout**](https://apiant.ai/connect/discord-to-help-scout) - [ **Help Scout to Twilio**](https://apiant.ai/connect/help-scout-to-twilio) - [ **Help Scout to Outlook**](https://apiant.ai/connect/help-scout-to-outlook) - [ **Help Scout to Intercom**](https://apiant.ai/connect/help-scout-to-intercom) - [ **Freshdesk to Help Scout**](https://apiant.ai/connect/freshdesk-to-help-scout) - [ **Brevo to Help Scout**](https://apiant.ai/connect/brevo-to-help-scout) - [ **Calendly to Help Scout**](https://apiant.ai/connect/calendly-to-help-scout) - [ **Help Scout to Webflow**](https://apiant.ai/connect/help-scout-to-webflow) - [ **Help Scout to Wix**](https://apiant.ai/connect/help-scout-to-wix) - [ **Help Scout to LinkedIn**](https://apiant.ai/connect/help-scout-to-linkedin) - [ **Help Scout to Facebook**](https://apiant.ai/connect/help-scout-to-facebook) - [ **Help Scout to Instagram**](https://apiant.ai/connect/help-scout-to-instagram) - [ **Help Scout to OpenAI**](https://apiant.ai/connect/help-scout-to-openai) - [ **Help Scout to Anthropic**](https://apiant.ai/connect/help-scout-to-anthropic) - [ **Help Scout to OneDrive**](https://apiant.ai/connect/help-scout-to-onedrive) - [ **Google Docs to Help Scout**](https://apiant.ai/connect/google-docs-to-help-scout) - [ **Help Scout to Ontraport**](https://apiant.ai/connect/help-scout-to-ontraport) - [ **Freshworks CRM to Help Scout**](https://apiant.ai/connect/freshworks-crm-to-help-scout) - [ **GoHighLevel to Help Scout**](https://apiant.ai/connect/gohighlevel-to-help-scout) - [ **Capsule CRM to Help Scout**](https://apiant.ai/connect/capsule-crm-to-help-scout) What your agent can do with Help Scout ## Triggers and actions 4 triggers · 19 actions - Trigger **New Conversation** Polls for newly created conversations across mailboxes. - Trigger **New Customer** Polls for newly created customers. - Trigger **New Mailbox** Polls for newly created mailboxes. - Trigger **New User** Polls for newly added users (team members). - Action **Add Customer Email** Add an email address to a customer. - Action **Create Customer** Create a new customer record. - Action **Create Note** Add an internal note thread to a conversation. - Action **Create Thread (Reply)** Add a reply thread to an existing conversation. - Action **Delete Conversation** Delete a conversation by ID. - Action **Get Conversation** Retrieve a single conversation by ID. - Action **Get Customer** Retrieve a single customer by ID. - Action **Get Mailbox** Retrieve a single mailbox by ID. - Action **Get User** Retrieve a single user by ID. - Action **List Conversations** List conversations, optionally filtered by mailbox, status, tag, or query. - Action **List Conversation Threads** List all threads on a conversation. - Action **List Customers** List customers, optionally filtered by email, mailbox, or query. - Action **List Mailboxes** List all mailboxes in the account. - Action **List Mailbox Folders** List the folders within a mailbox. - Action **List Tags** List all tags in the account. - Action **List Users** List all users (team members) in the account. - Action **Update Conversation** Update a conversation's subject, status, mailbox, assignee, or owner via JSON Patch. - Action **Update Conversation Tags** Replace the tags on a conversation. - Action **Update Customer** Update a customer's profile fields. ## Related apps - [ **Help Scout to AISA - AI Sales Assistant** AISA - AI Sales Assistant is an AI-powered conversational platform designed to enhance your sales and...](https://apiant.ai/connect/help-scout-to-aisa-ai-sales-assistant) - [ **Help Scout to Atlas AI Revenue Engine** Atlas AI Revenue Engine is an expert-led AI voice platform to handle customer calls.](https://apiant.ai/connect/help-scout-to-atlas-ai-revenue-engine) - [ **Canny to Help Scout** Canny is a user feedback tool that lets you keep track of all of your user feedback in one organized place.](https://apiant.ai/connect/canny-to-help-scout) - [ **Chaport to Help Scout** Chaport is a live chat for websites designed as a modern messenger.](https://apiant.ai/connect/chaport-to-help-scout) - [ **Help Scout to Charla** Charla is a Conversational Platform that allows you to connect with your customers instantly through Live...](https://apiant.ai/connect/help-scout-to-charla) - [ **Help Scout to Chatrace** Omnichannel chatbot platform for automating customer support and sales via WhatsApp, SMS, Messenger...](https://apiant.ai/connect/help-scout-to-chatrace) - [ **Help Scout to Ello.AI** Ello.AI is a AI-driven voice automation for customer conversations, enabling tasks like support, lead...](https://apiant.ai/connect/help-scout-to-ello-ai) - [ **Freshdesk to Help Scout** Freshdesk is a cloud-based customer support and helpdesk platform.](https://apiant.ai/connect/freshdesk-to-help-scout) [More in Customer Support](https://apiant.ai/apps/customer-support) Reviews ## What our customers say Questions ## Help Scout, answered ### ### Is there a Help Scout MCP server? APIANT's MCP server at https://mcp.apiant.ai works with Help Scout. Add that address to any AI client that takes a remote MCP server and sign in once in your browser. Your client can then run Help Scout actions on demand, or have APIANT build, test and run automations that use Help Scout. Nothing to install. ### ### What can start an automation from Help Scout? Any of Help Scout's 4 triggers in the catalog, including New Conversation, New Customer, New Mailbox and New User. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Help Scout? Any of Help Scout's 19 actions, including Create Customer, Create Note, Create Thread (Reply) and Update Conversation. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can I use Help Scout directly from Claude, ChatGPT or Cursor? Yes. Connect your AI client to APIANT once and it works with Help Scout two ways. Ask it to do something in Help Scout once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running on its own. A one-off action uses your plan's tasks the same way an automation step does. ### ### Do I need to write code against the Help Scout API? No. APIANT connects to the Help Scout API for you, and you sign in to Help Scout once with OAuth. Describe what you want in plain language and your agent builds it on the Help Scout triggers and actions in the catalog. If you need an endpoint that is not there yet, your agent reads the Help Scout API documentation and adds it. ### ### Which apps can Help Scout connect to? Any app in the catalog; the list on this page pairs Help Scout with each of them. If the other app is missing, point your agent at its API documentation and it builds the connector. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.