--- title: "Groove integrations and MCP server - APIANT.ai" description: "Connect Groove to any other app, or use it from your AI client over MCP. The simple helpdesk for SaaS and eCommerce businesses." canonical: "https://apiant.ai/connections/groove" --- # Groove integrations Connect Groove to any other app, or use it from your AI client over MCP. The simple helpdesk for SaaS and eCommerce businesses. Connects with an API key [groovehq.com](https://groovehq.com/) **9** triggers **15** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want to automate with Groove? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Popular ## Groove with the apps people pair it with most - [ **Groove to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/groove-to-hubspot) - [ **Groove to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/groove-to-salesforce) - [ **Groove to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/groove-to-slack) - [ **Google Sheets to Groove** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-groove) - [ **Gmail to Groove** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-groove) - [ **Google Calendar to Groove** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-groove) - [ **Google Drive to Groove** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-groove) - [ **Groove to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/groove-to-mailchimp) Pair it ## Connect Groove with another app - [ **Groove to HubSpot**](https://apiant.ai/connect/groove-to-hubspot) - [ **Groove to Salesforce**](https://apiant.ai/connect/groove-to-salesforce) - [ **Groove to Slack**](https://apiant.ai/connect/groove-to-slack) - [ **Google Sheets to Groove**](https://apiant.ai/connect/google-sheets-to-groove) - [ **Gmail to Groove**](https://apiant.ai/connect/gmail-to-groove) - [ **Google Calendar to Groove**](https://apiant.ai/connect/google-calendar-to-groove) - [ **Google Drive to Groove**](https://apiant.ai/connect/google-drive-to-groove) - [ **Groove to Mailchimp**](https://apiant.ai/connect/groove-to-mailchimp) - [ **Groove to Stripe**](https://apiant.ai/connect/groove-to-stripe) - [ **Groove to Shopify**](https://apiant.ai/connect/groove-to-shopify) - [ **Groove to QuickBooks Online**](https://apiant.ai/connect/groove-to-quickbooks-online) - [ **Groove to Pipedrive**](https://apiant.ai/connect/groove-to-pipedrive) - [ **ActiveCampaign to Groove**](https://apiant.ai/connect/activecampaign-to-groove) - [ **Groove to Notion**](https://apiant.ai/connect/groove-to-notion) - [ **Airtable to Groove**](https://apiant.ai/connect/airtable-to-groove) - [ **Groove to Trello**](https://apiant.ai/connect/groove-to-trello) - [ **Asana to Groove**](https://apiant.ai/connect/asana-to-groove) - [ **Groove to JIRA**](https://apiant.ai/connect/groove-to-jira) - [ **ClickUp to Groove**](https://apiant.ai/connect/clickup-to-groove) - [ **Groove to Zoom**](https://apiant.ai/connect/groove-to-zoom) - [ **Discord to Groove**](https://apiant.ai/connect/discord-to-groove) - [ **Groove to Twilio**](https://apiant.ai/connect/groove-to-twilio) - [ **Groove to SendGrid**](https://apiant.ai/connect/groove-to-sendgrid) - [ **Groove to Outlook**](https://apiant.ai/connect/groove-to-outlook) - [ **Groove to Intercom**](https://apiant.ai/connect/groove-to-intercom) - [ **Freshdesk to Groove**](https://apiant.ai/connect/freshdesk-to-groove) - [ **Groove to Klaviyo**](https://apiant.ai/connect/groove-to-klaviyo) - [ **Brevo to Groove**](https://apiant.ai/connect/brevo-to-groove) - [ **Groove to Typeform**](https://apiant.ai/connect/groove-to-typeform) - [ **Groove to JotForm**](https://apiant.ai/connect/groove-to-jotform) - [ **Calendly to Groove**](https://apiant.ai/connect/calendly-to-groove) - [ **Groove to PandaDoc**](https://apiant.ai/connect/groove-to-pandadoc) - [ **Groove to Webflow**](https://apiant.ai/connect/groove-to-webflow) - [ **Groove to Wix**](https://apiant.ai/connect/groove-to-wix) - [ **Groove to LinkedIn**](https://apiant.ai/connect/groove-to-linkedin) - [ **Groove to Facebook**](https://apiant.ai/connect/groove-to-facebook) - [ **Groove to Instagram**](https://apiant.ai/connect/groove-to-instagram) - [ **Groove to OpenAI**](https://apiant.ai/connect/groove-to-openai) - [ **Groove to Anthropic**](https://apiant.ai/connect/groove-to-anthropic) - [ **Groove to OneDrive**](https://apiant.ai/connect/groove-to-onedrive) - [ **Google Docs to Groove**](https://apiant.ai/connect/google-docs-to-groove) - [ **Groove to Ontraport**](https://apiant.ai/connect/groove-to-ontraport) - [ **Freshworks CRM to Groove**](https://apiant.ai/connect/freshworks-crm-to-groove) - [ **GoHighLevel to Groove**](https://apiant.ai/connect/gohighlevel-to-groove) - [ **Capsule CRM to Groove**](https://apiant.ai/connect/capsule-crm-to-groove) - [ **Copper to Groove**](https://apiant.ai/connect/copper-to-groove) - [ **Groove to Streak**](https://apiant.ai/connect/groove-to-streak) - [ **Groove to NetHunt CRM**](https://apiant.ai/connect/groove-to-nethunt-crm) - [ **Groove to MINDBODY**](https://apiant.ai/connect/groove-to-mindbody) - [ **Groove to Supabase**](https://apiant.ai/connect/groove-to-supabase) - [ **Groove to PostgreSQL**](https://apiant.ai/connect/groove-to-postgresql) - [ **Groove to MySQL**](https://apiant.ai/connect/groove-to-mysql) - [ **Groove to Vercel**](https://apiant.ai/connect/groove-to-vercel) - [ **Groove to ElevenLabs**](https://apiant.ai/connect/groove-to-elevenlabs) - [ **Groove to PagerDuty**](https://apiant.ai/connect/groove-to-pagerduty) - [ **Groove to Pushover**](https://apiant.ai/connect/groove-to-pushover) - [ **Gravity Forms to Groove**](https://apiant.ai/connect/gravity-forms-to-groove) - [ **Groove to HubSpot Enterprise**](https://apiant.ai/connect/groove-to-hubspot-enterprise) - [ **Google Forms to Groove**](https://apiant.ai/connect/google-forms-to-groove) - [ **Facebook Lead Ads to Groove**](https://apiant.ai/connect/facebook-lead-ads-to-groove) What your agent can do with Groove ## Triggers and actions 9 triggers · 15 actions - Trigger **Agent Replied** Triggers when an agent replies to a ticket. - Trigger **Customer Added** Triggers when a customer is created. - Trigger **Customer Replied** Triggers when a customer replies to a ticket. - Trigger **Note Added** Triggers when a note is added to a ticket. - Trigger **Ticket Assigned** Triggers when a ticket is assigned. - Trigger **Ticket Closed** Triggers when a ticket is closed. - Trigger **Ticket Opened** Triggers when a ticket is opened. - Trigger **Ticket Started** Triggers when a new ticket is created. - Trigger **Ticket Tagged** Triggers when a ticket is tagged. - Action **Add label to ticket** Adds one or more labels to a Groove ticket, keeping its existing labels, and returns the updated ticket. - Action **Add message** Adds a new message (reply or private note) to an existing Groove ticket. - Action **Add Note** Adds a private note to a Groove ticket, visible only to agents. - Action **Change Assigned Agent** Assigns a Groove ticket to a different agent, identified by the agent's email address. - Action **Change Ticket Mailbox** Moves a ticket into a different mailbox. - Action **Change Ticket State** Changes the state of a Groove ticket (unread, opened, pending, closed or spam). - Action **Close Ticket** Closes a Groove ticket by setting its state to closed. - Action **Create New Ticket** Creates a new ticket in Groove from a customer or agent, with its first message. - Action **Get customer** Returns one Groove customer, looked up by email address, including their contact details and custom attributes. - Action **Get ticket** Returns a single Groove ticket by its ticket number. - Action **List agents** Returns the agents on your Groove account, optionally limited to one group. - Action **List mailboxes** Returns all mailboxes in the Groove account, with each mailbox's name and email address. - Action **List messages** Returns the messages and notes on a Groove ticket. - Action **Reopen Ticket** Reopens a Groove ticket by setting its state to opened. - Action **Update customer** Updates a customer's profile details, such as name, company, title and contact info, identified by their email address. Reviews ## What our customers say Questions ## Groove, answered ### ### Is there a Groove MCP server? APIANT's MCP server at https://mcp.apiant.ai works with Groove. Add that address to any AI client that takes a remote MCP server and sign in once in your browser. Your client can then run Groove actions on demand, or have APIANT build, test and run automations that use Groove. Nothing to install. ### ### What can start an automation from Groove? Any of Groove's 9 triggers in the catalog, including Customer Added, Note Added, Agent Replied and Customer Replied. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Groove? Any of Groove's 15 actions, including Create New Ticket, Update customer, Add label to ticket and Add message. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can I use Groove directly from Claude, ChatGPT or Cursor? Yes. Connect your AI client to APIANT once and it works with Groove two ways. Ask it to do something in Groove once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running on its own. A one-off action uses your plan's tasks the same way an automation step does. ### ### Do I need to write code against the Groove API? No. APIANT connects to the Groove API for you, with your Groove API key. Describe what you want in plain language and your agent builds it on the Groove triggers and actions in the catalog. If you need an endpoint that is not there yet, your agent reads the Groove API documentation and adds it. ### ### Which apps can Groove connect to? Any app in the catalog; the list on this page pairs Groove with each of them. If the other app is missing, point your agent at its API documentation and it builds the connector. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.