---
title: "Freshworks CRM integrations and MCP server - APIANT.ai"
description: "Connect Freshworks CRM to any other app, or use it from your AI client over MCP. Freshworks CRM (Freshsales Suite) — manage contacts, sales accounts, deals..."
canonical: "https://apiant.ai/connections/freshworks-crm"
---

# Freshworks CRM integrations

Connect Freshworks CRM to any other app, or use it from your AI client over MCP. Freshworks CRM (Freshsales Suite) — manage contacts, sales accounts, deals, notes, tasks, and appointments.

Connects with an API key [freshworks.com](https://freshworks.com/)

**6** triggers **17** actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

## What do you want to automate with Freshworks CRM?

Give your AI client this address.

`https://mcp.apiant.ai`

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

### Set it up in your client

### Claude Code

Run this in the directory you want to work in.

`claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai`

Start Claude Code there, approve the server, and sign in in the browser page it opens.

[Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code)

### Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

Popular

## Freshworks CRM with the apps people pair it with most

- [ **Freshworks CRM to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/freshworks-crm-to-hubspot)
- [ **Freshworks CRM to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/freshworks-crm-to-salesforce)
- [ **Freshworks CRM to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/freshworks-crm-to-slack)
- [ **Gmail to Freshworks CRM** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-freshworks-crm)
- [ **Freshworks CRM to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/freshworks-crm-to-mailchimp)
- [ **Freshworks CRM to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/freshworks-crm-to-stripe)
- [ **Freshworks CRM to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/freshworks-crm-to-shopify)
- [ **Freshworks CRM to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/freshworks-crm-to-quickbooks-online)

Pair it

## Connect Freshworks CRM with another app

- [ **Freshworks CRM to HubSpot**](https://apiant.ai/connect/freshworks-crm-to-hubspot)
- [ **Freshworks CRM to Salesforce**](https://apiant.ai/connect/freshworks-crm-to-salesforce)
- [ **Freshworks CRM to Slack**](https://apiant.ai/connect/freshworks-crm-to-slack)
- [ **Gmail to Freshworks CRM**](https://apiant.ai/connect/gmail-to-freshworks-crm)
- [ **Freshworks CRM to Mailchimp**](https://apiant.ai/connect/freshworks-crm-to-mailchimp)
- [ **Freshworks CRM to Stripe**](https://apiant.ai/connect/freshworks-crm-to-stripe)
- [ **Freshworks CRM to Shopify**](https://apiant.ai/connect/freshworks-crm-to-shopify)
- [ **Freshworks CRM to QuickBooks Online**](https://apiant.ai/connect/freshworks-crm-to-quickbooks-online)
- [ **Freshworks CRM to Pipedrive**](https://apiant.ai/connect/freshworks-crm-to-pipedrive)
- [ **ActiveCampaign to Freshworks CRM**](https://apiant.ai/connect/activecampaign-to-freshworks-crm)
- [ **Trello to Freshworks CRM**](https://apiant.ai/connect/trello-to-freshworks-crm)
- [ **Asana to Freshworks CRM**](https://apiant.ai/connect/asana-to-freshworks-crm)
- [ **Freshworks CRM to JIRA**](https://apiant.ai/connect/freshworks-crm-to-jira)
- [ **Freshworks CRM to Zoom**](https://apiant.ai/connect/freshworks-crm-to-zoom)
- [ **Freshworks CRM to SendGrid**](https://apiant.ai/connect/freshworks-crm-to-sendgrid)
- [ **Freshworks CRM to Intercom**](https://apiant.ai/connect/freshworks-crm-to-intercom)
- [ **Freshdesk to Freshworks CRM**](https://apiant.ai/connect/freshdesk-to-freshworks-crm)
- [ **Freshworks CRM to Klaviyo**](https://apiant.ai/connect/freshworks-crm-to-klaviyo)
- [ **Typeform to Freshworks CRM**](https://apiant.ai/connect/typeform-to-freshworks-crm)
- [ **Freshworks CRM to JotForm**](https://apiant.ai/connect/freshworks-crm-to-jotform)
- [ **Freshworks CRM to PandaDoc**](https://apiant.ai/connect/freshworks-crm-to-pandadoc)
- [ **Freshworks CRM to Webflow**](https://apiant.ai/connect/freshworks-crm-to-webflow)
- [ **Freshworks CRM to OpenAI**](https://apiant.ai/connect/freshworks-crm-to-openai)
- [ **Freshworks CRM to Ontraport**](https://apiant.ai/connect/freshworks-crm-to-ontraport)
- [ **Capsule CRM to Freshworks CRM**](https://apiant.ai/connect/capsule-crm-to-freshworks-crm)
- [ **Freshworks CRM to Streak**](https://apiant.ai/connect/freshworks-crm-to-streak)
- [ **Freshworks CRM to NetHunt CRM**](https://apiant.ai/connect/freshworks-crm-to-nethunt-crm)
- [ **Freshworks CRM to MySQL**](https://apiant.ai/connect/freshworks-crm-to-mysql)
- [ **Freshworks CRM to Pushover**](https://apiant.ai/connect/freshworks-crm-to-pushover)
- [ **Beehiiv to Freshworks CRM**](https://apiant.ai/connect/beehiiv-to-freshworks-crm)
- [ **Freshworks CRM to Wufoo**](https://apiant.ai/connect/freshworks-crm-to-wufoo)
- [ **Bitly to Freshworks CRM**](https://apiant.ai/connect/bitly-to-freshworks-crm)
- [ **Freshworks CRM to Insightly**](https://apiant.ai/connect/freshworks-crm-to-insightly)
- [ **Freshworks CRM to QuickBase**](https://apiant.ai/connect/freshworks-crm-to-quickbase)
- [ **Freshworks CRM to Pushbullet**](https://apiant.ai/connect/freshworks-crm-to-pushbullet)
- [ **CNBC to Freshworks CRM**](https://apiant.ai/connect/cnbc-to-freshworks-crm)
- [ **FreeAgent to Freshworks CRM**](https://apiant.ai/connect/freeagent-to-freshworks-crm)
- [ **Freshworks CRM to HelloSign**](https://apiant.ai/connect/freshworks-crm-to-hellosign)
- [ **Freshworks CRM to Wistia**](https://apiant.ai/connect/freshworks-crm-to-wistia)
- [ **Caspio to Freshworks CRM**](https://apiant.ai/connect/caspio-to-freshworks-crm)
- [ **Freshworks CRM to Recurly**](https://apiant.ai/connect/freshworks-crm-to-recurly)
- [ **Agile CRM to Freshworks CRM**](https://apiant.ai/connect/agile-crm-to-freshworks-crm)
- [ **Freshworks CRM to Wachete**](https://apiant.ai/connect/freshworks-crm-to-wachete)
- [ **Freshworks CRM to GeoNames**](https://apiant.ai/connect/freshworks-crm-to-geonames)
- [ **Freshworks CRM to Geckoboard**](https://apiant.ai/connect/freshworks-crm-to-geckoboard)
- [ **Freshworks CRM to IP2Location**](https://apiant.ai/connect/freshworks-crm-to-ip2location)
- [ **DonorPerfect to Freshworks CRM**](https://apiant.ai/connect/donorperfect-to-freshworks-crm)
- [ **Cliniko to Freshworks CRM**](https://apiant.ai/connect/cliniko-to-freshworks-crm)
- [ **Beanstalk to Freshworks CRM**](https://apiant.ai/connect/beanstalk-to-freshworks-crm)
- [ **Freshworks CRM to Logo.dev**](https://apiant.ai/connect/freshworks-crm-to-logo-dev)
- [ **Freshworks CRM to Unleashed Software**](https://apiant.ai/connect/freshworks-crm-to-unleashed-software)
- [ **Freshworks CRM to LeanKit**](https://apiant.ai/connect/freshworks-crm-to-leankit)
- [ **Airbrake to Freshworks CRM**](https://apiant.ai/connect/airbrake-to-freshworks-crm)
- [ **Freshworks CRM to ZUGFeRD & XRechnung by InvoiceXML**](https://apiant.ai/connect/freshworks-crm-to-zugferd-xrechnung-by-invoicexml)
- [ **BigML to Freshworks CRM**](https://apiant.ai/connect/bigml-to-freshworks-crm)
- [ **Aplos to Freshworks CRM**](https://apiant.ai/connect/aplos-to-freshworks-crm)
- [ **Freshworks CRM to Google Sheets**](https://apiant.ai/connect/freshworks-crm-to-google-sheets)
- [ **Freshworks CRM to Google Calendar**](https://apiant.ai/connect/freshworks-crm-to-google-calendar)
- [ **Freshworks CRM to Google Drive**](https://apiant.ai/connect/freshworks-crm-to-google-drive)
- [ **Freshworks CRM to Notion**](https://apiant.ai/connect/freshworks-crm-to-notion)

What your agent can do with Freshworks CRM

## Triggers and actions 6 triggers · 17 actions

- Trigger

**New Account**

Polling trigger: fires when a new sales account is created. Sorted by created_at descending.

- Trigger

**New Contact**

Polling trigger: fires when a new contact is created. Sorted by created_at descending.

- Trigger

**New Deal**

Polling trigger: fires when a new deal is created. Sorted by created_at descending.

- Trigger

**New or Updated Account**

Polling trigger: fires when a sales account is created or updated. Sorted by updated_at descending.

- Trigger

**New or Updated Contact**

Polling trigger: fires when a contact is created or updated. Sorted by updated_at descending.

- Trigger

**New or Updated Deal**

Polling trigger: fires when a deal is created or updated. Sorted by updated_at descending.

- Action

**Add Note to Contact**

Adds a note to a contact (targetable_type=Contact) in Freshworks CRM.

- Action

**Create Account**

Creates a new sales account in Freshworks CRM.

- Action

**Create Appointment**

Creates an appointment in Freshworks CRM. from_date/end_date are ISO8601.

- Action

**Create Contact**

Creates a new contact in Freshworks CRM.

- Action

**Create Deal**

Creates a new deal in Freshworks CRM.

- Action

**Create Task**

Creates a task in Freshworks CRM. due_date is epoch milliseconds; targetable_type e.g. Contact/Deal/SalesAccount.

- Action

**Find Account by Name**

Looks up a sales account by name using the lookup endpoint.

- Action

**Find Contact by Email**

Looks up a contact by email address using the lookup endpoint.

- Action

**Find deal by custom field**

Searches for a deal by the selected custom field. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.

- Action

**Find deal by name**

Searches for a deal by name. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.

- Action

**Find deal stage by name**

Searches for a deal stage by name. If a single match is found, emits the stage's details. If none or multiple match, an error occurs.

- Action

**Find pipeline by name**

Searches for a pipeline by name. If a single match is found, emits the pipeline's details. If none or multiple match, an error occurs.

- Action

**Get Account**

Retrieves a sales account by ID in Freshworks CRM.

- Action

**Get Contact**

Retrieves a contact by ID in Freshworks CRM.

- Action

**Get Deal**

Retrieves a deal by ID in Freshworks CRM.

- Action

**Update Contact**

Updates an existing contact by ID in Freshworks CRM.

- Action

**Update Deal**

Updates an existing deal by ID in Freshworks CRM.

## Related apps

- [ **Agile CRM to Freshworks CRM** Agile CRM is an all-in-one CRM with sales, marketing, and service automation.](https://apiant.ai/connect/agile-crm-to-freshworks-crm)
- [ **Apollo to Freshworks CRM** Apollo is a unified engagement platform that is the foundation for your entire end-to-end sales strategy.](https://apiant.ai/connect/apollo-to-freshworks-crm)
- [ **Assembly.com to Freshworks CRM** Assembly.com is a complete client communication and management solution that offers a branded and...](https://apiant.ai/connect/assembly-com-to-freshworks-crm)
- [ **Attio to Freshworks CRM** Attio is the CRM of the future: data-driven, completely customizable and intuitively collaborative.](https://apiant.ai/connect/attio-to-freshworks-crm)
- [ **Freshworks CRM to Billage** Billage is the management software for SMEs and freelancers that unifies billing, CRM and task and project...](https://apiant.ai/connect/freshworks-crm-to-billage)
- [ **Broot to Freshworks CRM** broot is a AI-powered app that helps sales, marketing, and events teams manage contacts, turning them into...](https://apiant.ai/connect/broot-to-freshworks-crm)
- [ **Capsule CRM to Freshworks CRM** Capsule is an online hosted CRM system for individuals, small businesses and sales teams wanting a simple...](https://apiant.ai/connect/capsule-crm-to-freshworks-crm)
- [ **Centerflow to Freshworks CRM** Centerflow is a web application that allows you to track and manage your leads.](https://apiant.ai/connect/centerflow-to-freshworks-crm)

[More in CRM](https://apiant.ai/apps/crm)

Reviews

## What our customers say

Questions

## Freshworks CRM, answered

###

### Is there a Freshworks CRM MCP server?

APIANT's MCP server at https://mcp.apiant.ai works with Freshworks CRM. Add that address to any AI client that takes a remote MCP server and sign in once in your browser. Your client can then run Freshworks CRM actions on demand, or have APIANT build, test and run automations that use Freshworks CRM. Nothing to install.

###

### What can start an automation from Freshworks CRM?

Any of Freshworks CRM's 6 triggers in the catalog, including New Account, New Contact, New Deal and New or Updated Account. Describe the moment in plain language and your agent picks the right one.

###

### What can your agent do in Freshworks CRM?

Any of Freshworks CRM's 17 actions, including Create Account, Create Appointment, Create Contact and Create Deal. Your agent maps the data both ways and tests every scenario before it ships.

###

### Can I use Freshworks CRM directly from Claude, ChatGPT or Cursor?

Yes. Connect your AI client to APIANT once and it works with Freshworks CRM two ways. Ask it to do something in Freshworks CRM once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running on its own. A one-off action uses your plan's tasks the same way an automation step does.

###

### Do I need to write code against the Freshworks CRM API?

No. APIANT connects to the Freshworks CRM API for you, with your Freshworks CRM API key. Describe what you want in plain language and your agent builds it on the Freshworks CRM triggers and actions in the catalog. If you need an endpoint that is not there yet, your agent reads the Freshworks CRM API documentation and adds it.

###

### Which apps can Freshworks CRM connect to?

Any app in the catalog; the list on this page pairs Freshworks CRM with each of them. If the other app is missing, point your agent at its API documentation and it builds the connector.

###

### What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

###

### Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.