# Freshdesk integrations Connect Freshdesk to any other app, or use it from your AI client over MCP. Freshdesk is a cloud-based customer support and helpdesk platform. Manage tickets, contacts, companies, agents, and conversations. Connects with an API key[freshdesk.com](https://freshdesk.com/) **3** triggers **21** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want to automate with Freshdesk? Give your AI client this address. `https://mcp.apiant.ai` Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Popular ## Freshdesk with the apps people pair it with most - [ **Freshdesk to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/freshdesk-to-hubspot) - [ **Freshdesk to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/freshdesk-to-salesforce) - [ **Freshdesk to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/freshdesk-to-slack) - [ **Freshdesk to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/freshdesk-to-mailchimp) - [ **Freshdesk to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/freshdesk-to-stripe) - [ **Freshdesk to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/freshdesk-to-shopify) - [ **QuickBooks Online to Freshdesk** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/quickbooks-online-to-freshdesk) - [ **Freshdesk to Pipedrive** Pipedrive is a sales CRM and pipeline management tool.](https://apiant.ai/connect/freshdesk-to-pipedrive) Pair it ## Connect Freshdesk with another app - [ **Freshdesk to HubSpot** ](https://apiant.ai/connect/freshdesk-to-hubspot) - [ **Freshdesk to Salesforce** ](https://apiant.ai/connect/freshdesk-to-salesforce) - [ **Freshdesk to Slack** ](https://apiant.ai/connect/freshdesk-to-slack) - [ **Freshdesk to Mailchimp** ](https://apiant.ai/connect/freshdesk-to-mailchimp) - [ **Freshdesk to Stripe** ](https://apiant.ai/connect/freshdesk-to-stripe) - [ **Freshdesk to Shopify** ](https://apiant.ai/connect/freshdesk-to-shopify) - [ **QuickBooks Online to Freshdesk** ](https://apiant.ai/connect/quickbooks-online-to-freshdesk) - [ **Freshdesk to Pipedrive** ](https://apiant.ai/connect/freshdesk-to-pipedrive) - [ **Trello to Freshdesk** ](https://apiant.ai/connect/trello-to-freshdesk) - [ **Asana to Freshdesk** ](https://apiant.ai/connect/asana-to-freshdesk) - [ **Freshdesk to Zoom** ](https://apiant.ai/connect/freshdesk-to-zoom) - [ **Freshdesk to Twilio** ](https://apiant.ai/connect/freshdesk-to-twilio) - [ **Freshdesk to Typeform** ](https://apiant.ai/connect/freshdesk-to-typeform) - [ **Freshdesk to JotForm** ](https://apiant.ai/connect/freshdesk-to-jotform) - [ **Freshdesk to Webflow** ](https://apiant.ai/connect/freshdesk-to-webflow) - [ **Freshdesk to Anthropic** ](https://apiant.ai/connect/freshdesk-to-anthropic) - [ **Freshdesk to Freshworks CRM** ](https://apiant.ai/connect/freshdesk-to-freshworks-crm) - [ **Capsule CRM to Freshdesk** ](https://apiant.ai/connect/capsule-crm-to-freshdesk) - [ **Freshdesk to NetHunt CRM** ](https://apiant.ai/connect/freshdesk-to-nethunt-crm) - [ **Freshdesk to MINDBODY** ](https://apiant.ai/connect/freshdesk-to-mindbody) - [ **Freshdesk to MySQL** ](https://apiant.ai/connect/freshdesk-to-mysql) - [ **Freshdesk to PagerDuty** ](https://apiant.ai/connect/freshdesk-to-pagerduty) - [ **Freshdesk to Pushover** ](https://apiant.ai/connect/freshdesk-to-pushover) - [ **Beehiiv to Freshdesk** ](https://apiant.ai/connect/beehiiv-to-freshdesk) - [ **Freshdesk to Wufoo** ](https://apiant.ai/connect/freshdesk-to-wufoo) - [ **Freshdesk to Mailjet** ](https://apiant.ai/connect/freshdesk-to-mailjet) - [ **Freshdesk to SQL Server** ](https://apiant.ai/connect/freshdesk-to-sql-server) - [ **Bitly to Freshdesk** ](https://apiant.ai/connect/bitly-to-freshdesk) - [ **Freshdesk to Teamwork** ](https://apiant.ai/connect/freshdesk-to-teamwork) - [ **Freshdesk to Wrike** ](https://apiant.ai/connect/freshdesk-to-wrike) - [ **Freshdesk to Insightly** ](https://apiant.ai/connect/freshdesk-to-insightly) - [ **Freshdesk to Pushbullet** ](https://apiant.ai/connect/freshdesk-to-pushbullet) - [ **CNBC to Freshdesk** ](https://apiant.ai/connect/cnbc-to-freshdesk) - [ **FreeAgent to Freshdesk** ](https://apiant.ai/connect/freeagent-to-freshdesk) - [ **Freshdesk to HelloSign** ](https://apiant.ai/connect/freshdesk-to-hellosign) - [ **Freshdesk to Wistia** ](https://apiant.ai/connect/freshdesk-to-wistia) - [ **Agile CRM to Freshdesk** ](https://apiant.ai/connect/agile-crm-to-freshdesk) - [ **Freshdesk to Wachete** ](https://apiant.ai/connect/freshdesk-to-wachete) - [ **Freshdesk to GeoNames** ](https://apiant.ai/connect/freshdesk-to-geonames) - [ **Freshdesk to Geckoboard** ](https://apiant.ai/connect/freshdesk-to-geckoboard) - [ **DonorPerfect to Freshdesk** ](https://apiant.ai/connect/donorperfect-to-freshdesk) - [ **Freshdesk to Accounting Seed** ](https://apiant.ai/connect/freshdesk-to-accounting-seed) - [ **Cliniko to Freshdesk** ](https://apiant.ai/connect/cliniko-to-freshdesk) - [ **Beanstalk to Freshdesk** ](https://apiant.ai/connect/beanstalk-to-freshdesk) - [ **Freshdesk to LeanKit** ](https://apiant.ai/connect/freshdesk-to-leankit) - [ **Airbrake to Freshdesk** ](https://apiant.ai/connect/airbrake-to-freshdesk) - [ **BigML to Freshdesk** ](https://apiant.ai/connect/bigml-to-freshdesk) - [ **Freshdesk to Autobound** ](https://apiant.ai/connect/freshdesk-to-autobound) - [ **Freshdesk to Matomo** ](https://apiant.ai/connect/freshdesk-to-matomo) - [ **Freshdesk to Mintlify** ](https://apiant.ai/connect/freshdesk-to-mintlify) - [ **Freshdesk to Google Sheets** ](https://apiant.ai/connect/freshdesk-to-google-sheets) - [ **Freshdesk to Gmail** ](https://apiant.ai/connect/freshdesk-to-gmail) - [ **Freshdesk to Google Calendar** ](https://apiant.ai/connect/freshdesk-to-google-calendar) - [ **Freshdesk to Google Drive** ](https://apiant.ai/connect/freshdesk-to-google-drive) - [ **ActiveCampaign to Freshdesk** ](https://apiant.ai/connect/activecampaign-to-freshdesk) - [ **Freshdesk to Notion** ](https://apiant.ai/connect/freshdesk-to-notion) - [ **Airtable to Freshdesk** ](https://apiant.ai/connect/airtable-to-freshdesk) - [ **Freshdesk to JIRA** ](https://apiant.ai/connect/freshdesk-to-jira) - [ **ClickUp to Freshdesk** ](https://apiant.ai/connect/clickup-to-freshdesk) - [ **Freshdesk to Discord** ](https://apiant.ai/connect/freshdesk-to-discord) What your agent can do with Freshdesk ## Triggers and actions 3 triggers · 21 actions - Trigger **New Company** Triggers when a new company is created. - Trigger **New Contact** Triggers when a new contact is created. - Trigger **New Ticket** Triggers when a new ticket is created. - Action **Add Note to Ticket** Adds a private or public note to a ticket. - Action **Create Company** Creates a new company. - Action **Create Contact** Creates a new contact. - Action **Create Ticket** Creates a new ticket in Freshdesk. - Action **Delete Contact** Deletes a contact by ID. - Action **Delete Ticket** Deletes a ticket by ID. - Action **Get Agent** Retrieves an agent by ID. - Action **Get Company** Retrieves a company by ID. - Action **Get Contact** Retrieves a contact by ID. - Action **Get Ticket** Retrieves a single ticket by ID. - Action **List Agents** Lists all agents. - Action **List Companies** Lists companies. - Action **List Contacts** Lists contacts. - Action **List Ticket Conversations** Lists all conversations (replies and notes) on a ticket. - Action **List Tickets** Lists tickets, most recently updated first. - Action **Reply to Ticket** Adds a public reply to a ticket conversation. - Action **Search Contacts** Searches contacts using a Freshdesk query string. - Action **Search Tickets** Searches tickets using a Freshdesk query string. - Action **Update Company** Updates a company by ID. - Action **Update Contact** Updates a contact by ID. - Action **Update Ticket** Updates an existing ticket by ID. ## Related apps - [ **Freshdesk to AISA - AI Sales Assistant** AISA - AI Sales Assistant is an AI-powered conversational platform designed to enhance your sales and...](https://apiant.ai/connect/freshdesk-to-aisa-ai-sales-assistant) - [ **Freshdesk to Atlas AI Revenue Engine** Atlas AI Revenue Engine is an expert-led AI voice platform to handle customer calls.](https://apiant.ai/connect/freshdesk-to-atlas-ai-revenue-engine) - [ **Canny to Freshdesk** Canny is a user feedback tool that lets you keep track of all of your user feedback in one organized place.](https://apiant.ai/connect/canny-to-freshdesk) - [ **Freshdesk to Chaport** Chaport is a live chat for websites designed as a modern messenger.](https://apiant.ai/connect/freshdesk-to-chaport) - [ **Freshdesk to Charla** Charla is a Conversational Platform that allows you to connect with your customers instantly through Live...](https://apiant.ai/connect/freshdesk-to-charla) - [ **Freshdesk to Chatrace** Omnichannel chatbot platform for automating customer support and sales via WhatsApp, SMS, Messenger...](https://apiant.ai/connect/freshdesk-to-chatrace) - [ **Freshdesk to Ello.AI** Ello.AI is a AI-driven voice automation for customer conversations, enabling tasks like support, lead...](https://apiant.ai/connect/freshdesk-to-ello-ai) - [ **Freshdesk to Gorgias** Gorgias is an ecommerce focused helpdesk with AI-powered responses, automated workflows & integrations.](https://apiant.ai/connect/freshdesk-to-gorgias) [More in Customer Support](https://apiant.ai/apps/customer-support) Reviews ## What our customers say Questions ## Freshdesk, answered ### ### Is there a Freshdesk MCP server? APIANT's MCP server at https://mcp.apiant.ai works with Freshdesk. Add that address to any AI client that takes a remote MCP server, sign in once in your browser, and your client can build, test and run automations that use Freshdesk. Nothing to install. ### ### What can start an automation from Freshdesk? Any of Freshdesk's 3 triggers in the catalog, including New Company, New Contact and New Ticket. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Freshdesk? Any of Freshdesk's 21 actions, including Create Company, Create Contact, Create Ticket and Update Company. Your agent maps the data both ways and tests every scenario before it ships. ### ### Which apps can Freshdesk connect to? Any app in the catalog; the list on this page pairs Freshdesk with each of them. If the other app is missing, point your agent at its API documentation and it builds the connector. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.