--- title: "FreeScout integrations and MCP server - APIANT.ai" description: "Connect FreeScout to any other app, or use it from your AI client over MCP. FreeScout is the super lightweight free open source helpdesk and shared inbox..." canonical: "https://apiant.ai/connections/freescout" --- # FreeScout integrations Connect FreeScout to any other app, or use it from your AI client over MCP. FreeScout is the super lightweight free open source helpdesk and shared inbox built with PHP. Connects with an API key [freescout.net](https://freescout.net/) **3** triggers **25** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want to automate with FreeScout? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Grok Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Popular ## FreeScout with the apps people pair it with most - [ **FreeScout to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/freescout-to-hubspot) - [ **FreeScout to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/freescout-to-salesforce) - [ **FreeScout to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/freescout-to-slack) - [ **FreeScout to Google Sheets** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/freescout-to-google-sheets) - [ **FreeScout to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/freescout-to-gmail) - [ **FreeScout to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/freescout-to-google-calendar) - [ **FreeScout to Google Drive** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/freescout-to-google-drive) - [ **FreeScout to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/freescout-to-mailchimp) Pair it ## Connect FreeScout with another app - [ **FreeScout to HubSpot**](https://apiant.ai/connect/freescout-to-hubspot) - [ **FreeScout to Salesforce**](https://apiant.ai/connect/freescout-to-salesforce) - [ **FreeScout to Slack**](https://apiant.ai/connect/freescout-to-slack) - [ **FreeScout to Google Sheets**](https://apiant.ai/connect/freescout-to-google-sheets) - [ **FreeScout to Gmail**](https://apiant.ai/connect/freescout-to-gmail) - [ **FreeScout to Google Calendar**](https://apiant.ai/connect/freescout-to-google-calendar) - [ **FreeScout to Google Drive**](https://apiant.ai/connect/freescout-to-google-drive) - [ **FreeScout to Mailchimp**](https://apiant.ai/connect/freescout-to-mailchimp) - [ **FreeScout to Stripe**](https://apiant.ai/connect/freescout-to-stripe) - [ **FreeScout to Shopify**](https://apiant.ai/connect/freescout-to-shopify) - [ **FreeScout to QuickBooks Online**](https://apiant.ai/connect/freescout-to-quickbooks-online) - [ **FreeScout to Pipedrive**](https://apiant.ai/connect/freescout-to-pipedrive) - [ **ActiveCampaign to FreeScout**](https://apiant.ai/connect/activecampaign-to-freescout) - [ **FreeScout to Notion**](https://apiant.ai/connect/freescout-to-notion) - [ **Airtable to FreeScout**](https://apiant.ai/connect/airtable-to-freescout) - [ **FreeScout to Trello**](https://apiant.ai/connect/freescout-to-trello) - [ **Asana to FreeScout**](https://apiant.ai/connect/asana-to-freescout) - [ **FreeScout to JIRA**](https://apiant.ai/connect/freescout-to-jira) - [ **ClickUp to FreeScout**](https://apiant.ai/connect/clickup-to-freescout) - [ **FreeScout to Zoom**](https://apiant.ai/connect/freescout-to-zoom) - [ **Discord to FreeScout**](https://apiant.ai/connect/discord-to-freescout) - [ **FreeScout to Twilio**](https://apiant.ai/connect/freescout-to-twilio) - [ **FreeScout to SendGrid**](https://apiant.ai/connect/freescout-to-sendgrid) - [ **FreeScout to Outlook**](https://apiant.ai/connect/freescout-to-outlook) - [ **FreeScout to Intercom**](https://apiant.ai/connect/freescout-to-intercom) - [ **FreeScout to Freshdesk**](https://apiant.ai/connect/freescout-to-freshdesk) - [ **FreeScout to Klaviyo**](https://apiant.ai/connect/freescout-to-klaviyo) - [ **Brevo to FreeScout**](https://apiant.ai/connect/brevo-to-freescout) - [ **FreeScout to Typeform**](https://apiant.ai/connect/freescout-to-typeform) - [ **FreeScout to JotForm**](https://apiant.ai/connect/freescout-to-jotform) - [ **Calendly to FreeScout**](https://apiant.ai/connect/calendly-to-freescout) - [ **FreeScout to PandaDoc**](https://apiant.ai/connect/freescout-to-pandadoc) - [ **FreeScout to Webflow**](https://apiant.ai/connect/freescout-to-webflow) - [ **FreeScout to Wix**](https://apiant.ai/connect/freescout-to-wix) - [ **FreeScout to LinkedIn**](https://apiant.ai/connect/freescout-to-linkedin) - [ **FreeScout to Facebook**](https://apiant.ai/connect/freescout-to-facebook) - [ **FreeScout to Instagram**](https://apiant.ai/connect/freescout-to-instagram) - [ **FreeScout to OpenAI**](https://apiant.ai/connect/freescout-to-openai) - [ **FreeScout to Anthropic**](https://apiant.ai/connect/freescout-to-anthropic) - [ **FreeScout to OneDrive**](https://apiant.ai/connect/freescout-to-onedrive) - [ **FreeScout to Google Docs**](https://apiant.ai/connect/freescout-to-google-docs) - [ **FreeScout to Ontraport**](https://apiant.ai/connect/freescout-to-ontraport) - [ **FreeScout to Freshworks CRM**](https://apiant.ai/connect/freescout-to-freshworks-crm) - [ **FreeScout to GoHighLevel**](https://apiant.ai/connect/freescout-to-gohighlevel) - [ **Capsule CRM to FreeScout**](https://apiant.ai/connect/capsule-crm-to-freescout) - [ **Copper to FreeScout**](https://apiant.ai/connect/copper-to-freescout) - [ **FreeScout to Streak**](https://apiant.ai/connect/freescout-to-streak) - [ **FreeScout to NetHunt CRM**](https://apiant.ai/connect/freescout-to-nethunt-crm) - [ **FreeScout to MINDBODY**](https://apiant.ai/connect/freescout-to-mindbody) - [ **FreeScout to Supabase**](https://apiant.ai/connect/freescout-to-supabase) - [ **FreeScout to PostgreSQL**](https://apiant.ai/connect/freescout-to-postgresql) - [ **FreeScout to MySQL**](https://apiant.ai/connect/freescout-to-mysql) - [ **FreeScout to Vercel**](https://apiant.ai/connect/freescout-to-vercel) - [ **FreeScout to ElevenLabs**](https://apiant.ai/connect/freescout-to-elevenlabs) - [ **FreeScout to PagerDuty**](https://apiant.ai/connect/freescout-to-pagerduty) - [ **FreeScout to Pushover**](https://apiant.ai/connect/freescout-to-pushover) - [ **FreeScout to Gravity Forms**](https://apiant.ai/connect/freescout-to-gravity-forms) - [ **FreeScout to HubSpot Enterprise**](https://apiant.ai/connect/freescout-to-hubspot-enterprise) - [ **FreeScout to Google Forms**](https://apiant.ai/connect/freescout-to-google-forms) - [ **Facebook Lead Ads to FreeScout**](https://apiant.ai/connect/facebook-lead-ads-to-freescout) What your agent can do with FreeScout ## Triggers and actions 3 triggers · 25 actions - Trigger **Conversation Created** Triggers when a new conversation is created in FreeScout. - Trigger **New Customer** Triggers when a new customer is created in FreeScout. - Trigger **New or Updated Conversation** Triggers when a FreeScout conversation is created or updated. - Action **Create Customer** Creates a FreeScout customer. If a customer with the email already exists, none is created. - Action **Create Thread** Adds a customer reply, agent reply or internal note to a FreeScout conversation. - Action **Create Timelog** Logs a finished time entry of the given duration on a FreeScout conversation (Time Tracking module). - Action **Create User** Creates a regular FreeScout user (no invitation email; no mailbox access by default). - Action **Delete Conversation** Deletes a FreeScout conversation permanently. - Action **Delete User** Deletes a FreeScout user. - Action **Get Conversation** Returns one FreeScout conversation by ID, with its threads and tags. - Action **Get Current User** Returns the FreeScout user who owns the API key (works only with a per-user API key). - Action **Get Customer** Returns one FreeScout customer by ID, with their name, company, emails and phones. - Action **Get Report** Returns metrics and chart data for a FreeScout report (conversations, productivity, satisfaction or time); requires the Reports module. - Action **Get User** Returns one FreeScout user by ID. - Action **List Conversations** Returns FreeScout conversations matching the filters you give, newest first. - Action **List Conversation Timelogs** Returns the time-tracking entries logged on a FreeScout conversation (Time Tracking module). - Action **List Customers** Returns FreeScout customers matching the filters you give, such as email or name. - Action **List Mailbox Custom Fields** Returns the custom fields defined for a FreeScout mailbox. - Action **List Mailboxes** Returns the FreeScout mailboxes, optionally only those a given user can access. - Action **List Mailbox Folders** Returns the folders of a FreeScout mailbox with their conversation counts. - Action **List Tags** Returns FreeScout tags, optionally only the tags on one conversation. - Action **List Timelogs** Returns FreeScout time-tracking entries, optionally filtered by conversation, user and date range. - Action **List Users** Returns FreeScout users, optionally looked up by email. - Action **Update Conversation** Changes a FreeScout conversation's status, assignee, mailbox, customer or subject. - Action **Update Conversation Custom Fields** Sets one custom field value on a FreeScout conversation. For a dropdown field, pass the option's ID. - Action **Update Conversation Tags** Replaces all tags on a FreeScout conversation with the list you give; missing tags are created, and an empty list removes all tags. - Action **Update Customer** Updates a FreeScout customer's name, contact details, company or notes. - Action **Update Customer Fields** Sets one customer field value on a FreeScout customer (Customer Fields module). Reviews ## What our customers say Questions ## FreeScout, answered ### ### Is there a FreeScout MCP server? APIANT's MCP server at https://mcp.apiant.ai works with FreeScout. Add that address to any AI client that takes a remote MCP server and sign in once in your browser. Your client can then run FreeScout actions on demand, or have APIANT build, test and run automations that use FreeScout. Nothing to install. ### ### What can start an automation from FreeScout? Any of FreeScout's 3 triggers in the catalog, including Conversation Created, New Customer and New or Updated Conversation. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in FreeScout? Any of FreeScout's 25 actions, including Create Customer, Create Thread, Create Timelog and Create User. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can I use FreeScout directly from Claude, ChatGPT or Cursor? Yes. Connect your AI client to APIANT once and it works with FreeScout two ways. Ask it to do something in FreeScout once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running on its own. A one-off action uses your plan's tasks the same way an automation step does. ### ### Do I need to write code against the FreeScout API? No. APIANT connects to the FreeScout API for you, with your FreeScout API key. Describe what you want in plain language and your agent builds it on the FreeScout triggers and actions in the catalog. If you need an endpoint that is not there yet, your agent reads the FreeScout API documentation and adds it. ### ### Which apps can FreeScout connect to? Any app in the catalog; the list on this page pairs FreeScout with each of them. If the other app is missing, point your agent at its API documentation and it builds the connector. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.