--- title: "BoldDesk integrations and MCP server - APIANT.ai" description: "Connect BoldDesk to any other app, or use it from your AI client over MCP. BoldDesk is a help desk software for managing your support email, automating..." canonical: "https://apiant.ai/connections/bolddesk" --- # BoldDesk integrations Connect BoldDesk to any other app, or use it from your AI client over MCP. BoldDesk is a help desk software for managing your support email, automating repetitive tasks, and improving your customer’s experience. Connects with an API key [bolddesk.com](https://bolddesk.com/) **8** triggers **12** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want to automate with BoldDesk? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Grok Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Popular ## BoldDesk with the apps people pair it with most - [ **BoldDesk to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/bolddesk-to-hubspot) - [ **BoldDesk to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/bolddesk-to-salesforce) - [ **BoldDesk to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/bolddesk-to-slack) - [ **BoldDesk to Google Sheets** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/bolddesk-to-google-sheets) - [ **BoldDesk to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/bolddesk-to-gmail) - [ **BoldDesk to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/bolddesk-to-google-calendar) - [ **BoldDesk to Google Drive** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/bolddesk-to-google-drive) - [ **BoldDesk to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/bolddesk-to-mailchimp) Pair it ## Connect BoldDesk with another app - [ **BoldDesk to HubSpot**](https://apiant.ai/connect/bolddesk-to-hubspot) - [ **BoldDesk to Salesforce**](https://apiant.ai/connect/bolddesk-to-salesforce) - [ **BoldDesk to Slack**](https://apiant.ai/connect/bolddesk-to-slack) - [ **BoldDesk to Google Sheets**](https://apiant.ai/connect/bolddesk-to-google-sheets) - [ **BoldDesk to Gmail**](https://apiant.ai/connect/bolddesk-to-gmail) - [ **BoldDesk to Google Calendar**](https://apiant.ai/connect/bolddesk-to-google-calendar) - [ **BoldDesk to Google Drive**](https://apiant.ai/connect/bolddesk-to-google-drive) - [ **BoldDesk to Mailchimp**](https://apiant.ai/connect/bolddesk-to-mailchimp) - [ **BoldDesk to Stripe**](https://apiant.ai/connect/bolddesk-to-stripe) - [ **BoldDesk to Shopify**](https://apiant.ai/connect/bolddesk-to-shopify) - [ **BoldDesk to QuickBooks Online**](https://apiant.ai/connect/bolddesk-to-quickbooks-online) - [ **BoldDesk to Pipedrive**](https://apiant.ai/connect/bolddesk-to-pipedrive) - [ **ActiveCampaign to BoldDesk**](https://apiant.ai/connect/activecampaign-to-bolddesk) - [ **BoldDesk to Notion**](https://apiant.ai/connect/bolddesk-to-notion) - [ **Airtable to BoldDesk**](https://apiant.ai/connect/airtable-to-bolddesk) - [ **BoldDesk to Trello**](https://apiant.ai/connect/bolddesk-to-trello) - [ **Asana to BoldDesk**](https://apiant.ai/connect/asana-to-bolddesk) - [ **BoldDesk to JIRA**](https://apiant.ai/connect/bolddesk-to-jira) - [ **BoldDesk to ClickUp**](https://apiant.ai/connect/bolddesk-to-clickup) - [ **BoldDesk to Zoom**](https://apiant.ai/connect/bolddesk-to-zoom) - [ **BoldDesk to Discord**](https://apiant.ai/connect/bolddesk-to-discord) - [ **BoldDesk to Twilio**](https://apiant.ai/connect/bolddesk-to-twilio) - [ **BoldDesk to SendGrid**](https://apiant.ai/connect/bolddesk-to-sendgrid) - [ **BoldDesk to Outlook**](https://apiant.ai/connect/bolddesk-to-outlook) - [ **BoldDesk to Intercom**](https://apiant.ai/connect/bolddesk-to-intercom) - [ **BoldDesk to Freshdesk**](https://apiant.ai/connect/bolddesk-to-freshdesk) - [ **BoldDesk to Klaviyo**](https://apiant.ai/connect/bolddesk-to-klaviyo) - [ **BoldDesk to Brevo**](https://apiant.ai/connect/bolddesk-to-brevo) - [ **BoldDesk to Typeform**](https://apiant.ai/connect/bolddesk-to-typeform) - [ **BoldDesk to JotForm**](https://apiant.ai/connect/bolddesk-to-jotform) - [ **BoldDesk to Calendly**](https://apiant.ai/connect/bolddesk-to-calendly) - [ **BoldDesk to PandaDoc**](https://apiant.ai/connect/bolddesk-to-pandadoc) - [ **BoldDesk to Webflow**](https://apiant.ai/connect/bolddesk-to-webflow) - [ **BoldDesk to Wix**](https://apiant.ai/connect/bolddesk-to-wix) - [ **BoldDesk to LinkedIn**](https://apiant.ai/connect/bolddesk-to-linkedin) - [ **BoldDesk to Facebook**](https://apiant.ai/connect/bolddesk-to-facebook) - [ **BoldDesk to Instagram**](https://apiant.ai/connect/bolddesk-to-instagram) - [ **BoldDesk to OpenAI**](https://apiant.ai/connect/bolddesk-to-openai) - [ **BoldDesk to Anthropic**](https://apiant.ai/connect/bolddesk-to-anthropic) - [ **BoldDesk to OneDrive**](https://apiant.ai/connect/bolddesk-to-onedrive) - [ **BoldDesk to Google Docs**](https://apiant.ai/connect/bolddesk-to-google-docs) - [ **BoldDesk to Ontraport**](https://apiant.ai/connect/bolddesk-to-ontraport) - [ **BoldDesk to Freshworks CRM**](https://apiant.ai/connect/bolddesk-to-freshworks-crm) - [ **BoldDesk to GoHighLevel**](https://apiant.ai/connect/bolddesk-to-gohighlevel) - [ **BoldDesk to Capsule CRM**](https://apiant.ai/connect/bolddesk-to-capsule-crm) - [ **BoldDesk to Copper**](https://apiant.ai/connect/bolddesk-to-copper) - [ **BoldDesk to Streak**](https://apiant.ai/connect/bolddesk-to-streak) - [ **BoldDesk to NetHunt CRM**](https://apiant.ai/connect/bolddesk-to-nethunt-crm) - [ **BoldDesk to MINDBODY**](https://apiant.ai/connect/bolddesk-to-mindbody) - [ **BoldDesk to Supabase**](https://apiant.ai/connect/bolddesk-to-supabase) - [ **BoldDesk to PostgreSQL**](https://apiant.ai/connect/bolddesk-to-postgresql) - [ **BoldDesk to MySQL**](https://apiant.ai/connect/bolddesk-to-mysql) - [ **BoldDesk to Vercel**](https://apiant.ai/connect/bolddesk-to-vercel) - [ **BoldDesk to ElevenLabs**](https://apiant.ai/connect/bolddesk-to-elevenlabs) - [ **BoldDesk to PagerDuty**](https://apiant.ai/connect/bolddesk-to-pagerduty) - [ **BoldDesk to Pushover**](https://apiant.ai/connect/bolddesk-to-pushover) - [ **BoldDesk to Gravity Forms**](https://apiant.ai/connect/bolddesk-to-gravity-forms) - [ **BoldDesk to HubSpot Enterprise**](https://apiant.ai/connect/bolddesk-to-hubspot-enterprise) - [ **BoldDesk to Google Forms**](https://apiant.ai/connect/bolddesk-to-google-forms) - [ **BoldDesk to Facebook Lead Ads**](https://apiant.ai/connect/bolddesk-to-facebook-lead-ads) What your agent can do with BoldDesk ## Triggers and actions 8 triggers · 12 actions - Trigger **Create Contact** Triggers when a new contact is created in BoldDesk. - Trigger **Create Contact Group** Triggers when a new contact group (organization) is created in BoldDesk. - Trigger **Create Ticket** Triggers when a new support ticket is created in BoldDesk. - Trigger **Create Ticket Note** Triggers when a new note is added to the chosen BoldDesk ticket. - Trigger **Create Ticket Reply** Triggers when a new reply is added to a ticket. - Trigger **Updated Contact** Triggers when a contact is created or updated in BoldDesk. - Trigger **Updated Contact Group** Triggers when a contact group is created or updated in BoldDesk. - Trigger **Updated Ticket** Triggers when a ticket is created or updated in BoldDesk. - Action **Create Contact** Creates a new contact in BoldDesk and returns the new contact's ID. - Action **Create Contact Group** Creates a new contact group (organization) in BoldDesk and returns its ID. - Action **Create Ticket** Creates a new support ticket in BoldDesk for a requester and returns the new ticket's ID. - Action **Create Ticket Note** Adds a note to an existing BoldDesk ticket. - Action **Create Ticket Reply** Posts a reply on an existing BoldDesk ticket. - Action **Find Contact** Finds a BoldDesk contact by email address and returns its details. - Action **Find Contact Group** Finds a BoldDesk contact group (organization) by its name and returns its details. - Action **Find Ticket** Returns one BoldDesk ticket by its ticket ID, with its subject, status, priority, requester and assigned agent. - Action **Find Ticket by External Reference Id** Finds the BoldDesk ticket that carries a given external reference ID and returns it. - Action **Update Contact** Updates fields on an existing BoldDesk contact. - Action **Update Contact Group** Updates fields on an existing BoldDesk contact group. - Action **Update Ticket** Updates fields on an existing BoldDesk ticket, such as status, priority, agent or custom fields. Reviews ## What our customers say Questions ## BoldDesk, answered ### ### Is there a BoldDesk MCP server? APIANT's MCP server at https://mcp.apiant.ai works with BoldDesk. Add that address to any AI client that takes a remote MCP server and sign in once in your browser. Your client can then run BoldDesk actions on demand, or have APIANT build, test and run automations that use BoldDesk. Nothing to install. ### ### What can start an automation from BoldDesk? Any of BoldDesk's 8 triggers in the catalog, including Create Contact, Create Contact Group, Create Ticket and Create Ticket Note. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in BoldDesk? Any of BoldDesk's 12 actions, including Create Contact, Create Contact Group, Create Ticket and Create Ticket Note. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can I use BoldDesk directly from Claude, ChatGPT or Cursor? Yes. Connect your AI client to APIANT once and it works with BoldDesk two ways. Ask it to do something in BoldDesk once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running on its own. A one-off action uses your plan's tasks the same way an automation step does. ### ### Do I need to write code against the BoldDesk API? No. APIANT connects to the BoldDesk API for you, with your BoldDesk API key. Describe what you want in plain language and your agent builds it on the BoldDesk triggers and actions in the catalog. If you need an endpoint that is not there yet, your agent reads the BoldDesk API documentation and adds it. ### ### Which apps can BoldDesk connect to? Any app in the catalog; the list on this page pairs BoldDesk with each of them. If the other app is missing, point your agent at its API documentation and it builds the connector. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.