Integration

Connect Zoom to Intercom

When something happens in Zoom, your agent does the next thing in Intercom. Describe it in plain language and the automation is built, tested on every branch and kept running.

Zoom15 triggersZoom17 actionsIntercom8 triggersIntercom30 actions

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Everything your agent can do with Zoom and Intercom

Triggers and actions 23 triggers · 47 actions

Trigger
Meeting ended
Triggered when a meeting ends.
Trigger
Meeting participant joined
Triggers when a participant joins a meeting.
Trigger
Meeting registration cancelled
Triggered when a meeting registration is cancelled.
Trigger
Meeting started
Triggered when a meeting starts.
Trigger
New recording completed
Triggered when a cloud recording is completed.
Trigger
New recording completed (all active licensed accounts)
Triggered when a cloud recording is completed in any licensed active account.
Trigger
New recording completed (specified account)
Triggered when a cloud recording is completed for the specified account.
Trigger
New webinar registrant
Triggers when a new registrant is added to a Webinar.
Trigger
Recording completed
Triggered when a recording completes.
Trigger
Upcoming meeting
Triggered when a meeting is upcoming in the specified amount of time. NOTE: this trigger only fetches up to 300 meetings at a time. If more than 300 meetings are within the specified timeframe, those additional meetings will not be triggered.
Trigger
Upcoming meeting (all active licensed accounts)
Triggered when a meeting is upcoming in the specified amount of time for any active licensed account. NOTE: this trigger only fetches up to 300 meetings at a time for each account. If more than 300 meetings are within the specified timeframe, those additional meetings will not be triggered.
Trigger
Upcoming meeting (specified account)
Triggered when a meeting is upcoming in the specified amount of time for the specified account. NOTE: this trigger only fetches up to 300 meetings at a time. If more than 300 meetings are within the specified timeframe, those additional meetings will not be triggered.
Trigger
Upcoming meeting via integration setting (all active licensed accounts)
Triggered when a meeting is upcoming in the amount of time given by the specified integration setting stored in a lookup table. The default is 30 minutes if the setting is not found.
Trigger
Webinar ended
Triggered when a webinar ends.
Trigger
Webinar started
Triggered when a webinar starts.
Action
Add meeting registrant
Adds a registrant to the specified meeting. The meeting must have been created with an approval_type of "0" or "1", in which registrants are either automatically or manually approved.
Action
Create meeting
Creates a new meeting.
Action
Delete meeting
Deletes the specified meeting.
Action
End meeting
Immediately ends a meeting.
Action
Find meeting by agenda
Finds a meeting that matches the provided agenda. An error occurs if zero or multiple meetings match.
Action
Get approved meeting registrants
Returns approved registrants (up to 300 max) registrants for the specified meeting.
Action
Get connection mode
Returns the mode of the named Zoom connection, either Individual or Admin.
Action
Get meeting
Outputs details for the specified meeting.
Action
Get meeting registrant
Returns details for the specified registrant in the specified meeting.
Action
Get user
Returns a Zoom user's profile and settings by user ID or email.
Action
Get user settings
Outputs all settings for the specified user.
Action
List cloud recordings
Lists cloud recordings for a Zoom user within a date range.
Action
List meetings
Lists a Zoom user's scheduled, live, or upcoming meetings.
Action
List users
Lists the users on the Zoom account.
Action
Update meeting
Updates an existing meeting.
Action
Update meeting registrant status
Updates a registrant's status for the specified meeting.
Action
Update user settings
Updates the specified user's settings.
Trigger
New company
Fires when a new company is created. Poll GET /companies ordered by created_at.
Trigger
New conversation
Polls for conversations, most recently updated first. Fires for each new conversation.
Trigger
New lead
Instant trigger: fires when a new lead is created in Intercom (webhook). Stub ported from dev.apiant — not yet implemented.
Trigger
New note on conversation
Instant trigger: fires when a note is added to an Intercom conversation (webhook). Stub ported from dev.apiant — not yet implemented.
Trigger
New or updated contact
Polls for contacts, most recently updated first. Fires for each new or updated contact.
Trigger
New tag on a conversation
Instant trigger: fires when a tag is added to an Intercom conversation (webhook). Stub ported from dev.apiant — not yet implemented.
Trigger
New tag on a user
Instant trigger: fires when a tag is added to an Intercom user (webhook). Stub ported from dev.apiant — not yet implemented.
Trigger
New ticket
Fires when a new ticket is created. Poll GET /tickets/search or /tickets ordered by created_at.
Action
Add company
Create (or upsert) a company in Intercom. POST /companies.
Action
Add note to contact
Adds a note to the specified contact as the specified admin.
Action
Add note to conversation
Adds an internal note to the specified conversation as an admin.
Action
Add tag to contact
Attaches a tag to the specified contact.
Action
Add ticket
Create a support ticket. POST /tickets.
Action
Assign conversation
Assigns the conversation to an admin or team.
Action
Close conversation
Closes the specified conversation.
Action
Create contact
Creates a new contact (role user or lead) in Intercom.
Action
Create message
Creates an admin-initiated email or in-app message to a contact.
Action
Delete company
Delete a company by ID. DELETE /companies/{company_id}.
Action
Delete contact
Deletes a contact by ID.
Action
Find admin by email
Fetches an admin's details. Lists all admins; match by email.
Action
Find contact by email
Searches contacts by email and returns matches.
Action
Find tickets
Search tickets by criteria. POST /tickets/search.
Action
Get company
Retrieve a company by ID. GET /companies/{company_id}.
Action
Get contact
Fetches a contact's details by ID.
Action
Get conversation
Fetches a conversation's details by ID.
Action
Get ticket
Retrieve a ticket by ID. GET /tickets/{ticket_id}.
Action
List companies
List all companies. GET /companies.
Action
List segments
List all segments. GET /segments.
Action
List tags
Lists all tags for the workspace.
Action
Open conversation
Opens (marks open) the specified conversation.
Action
Remove tag from contact
Detaches a tag from the specified contact.
Action
Send conversation reply
Sends a reply to the specified conversation as an admin.
Action
Snooze conversation
Snoozes the specified conversation until the given unix timestamp.
Action
Start conversation
Starts a new conversation with the specified contact.
Action
Track event
Submit a data event for a contact. POST /events.
Action
Update company
Update an existing company. PUT /companies/{company_id}.
Action
Update contact
Updates an existing contact specified by ID.
Action
Update ticket
Update an existing ticket. PUT /tickets/{ticket_id}.

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The other way round: Intercom to Zoom