--- title: "Connect Zoho Subscriptions and ilert - APIANT.ai" description: "When \"New Subscription\" fires in Zoho Subscriptions, your agent runs \"Find User on Call\" in ilert." canonical: "https://apiant.ai/connect/ilert-to-zoho-subscriptions" --- # Connect Zoho Subscriptions and ilert When **New Subscription** fires in [Zoho Subscriptions](https://apiant.ai/connections/zoho-subscriptions), your agent runs **Find User on Call** in [ilert](https://apiant.ai/connections/ilert), or **New or Updated Incident** in ilert to **Get Customer** in Zoho Subscriptions. Describe the whole flow and it is built, tested on every scenario and kept running. Zoho Subscriptions **1** trigger Zoho Subscriptions **12** actions ilert **1** trigger ilert **12** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Zoho Subscriptions and ilert to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Zoho Subscriptions and ilert can do together ### From Zoho Subscriptions to ilert - When **New Subscription** in Zoho Subscriptions then **Find User on Call** in ilert - When **New Subscription** in Zoho Subscriptions then **Add Alert** in ilert ### From ilert to Zoho Subscriptions - When **New or Updated Incident** in ilert then **Get Customer** in Zoho Subscriptions - When **New or Updated Incident** in ilert then **Get Invoice** in Zoho Subscriptions Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Zoho Subscriptions and ilert ## Triggers and actions 2 triggers · 24 actions - Trigger **New Subscription** Polling trigger — fires when a new subscription is created. Sorted by created_time descending. - Action **Get Customer** Retrieve a customer by ID. - Action **Get Invoice** Retrieve an invoice by ID. - Action **Get plan** Returns the details of a subscription plan, looked up by its plan code. - Action **Get Subscription** Retrieve a subscription by ID. - Action **List coupons** Returns the coupons in your Zoho Billing organization, optionally filtered by status or product. - Action **List Credit Notes** List credit notes. - Action **List Customers** List customers in the organization. - Action **List Invoices** List invoices. - Action **List Payments** List customer payments. - Action **List Plans** List recurring plans. - Action **List products** Returns all products in your Zoho Billing organization, with their name, description, status and timestamps. - Action **List Subscriptions** List subscriptions. - Trigger **New or Updated Incident** Triggers when an incident (alert) on the chosen ilert alert source is created or changes: assigned, escalated, accepted, raised, commented on, resolved, or a responder is added or removed. - Action **Accept Incident** Accepts a pending ilert alert (formerly called an incident) on behalf of the connected user, stopping its escalation, and returns the updated alert. - Action **Add Alert** Creates an alert in ilert on the chosen alert source, which then escalates according to the source's escalation policy (or a policy or responders you specify). - Action **Add maintenance window** Creates a maintenance window in ilert that suppresses alerts for the chosen alert sources and services between a start and end time. - Action **Create Incident** Creates a new incident in ilert, optionally marking affected services and adding responders. Depending on the affected services, subscribers may be notified. - Action **Find User on Call** Finds the user currently on call for an on-call schedule, along with the start and end of their current shift. Returns found=false when nobody is on call. - Action **Get alert** Returns a single ilert alert by its id, including its summary, status, priority, alert source, escalation policy and responders. - Action **Get incident** Returns a single ilert incident by its id, including its status, severity, affected services and responders. - Action **Get maintenance window** Fetches a maintenance window by ID. An error occurs if the maintenance window is not found. - Action **List Alert Sources** Returns all alert sources in your ilert account, including each source's integration type, integration key, status and escalation policy. - Action **List incidents** Returns the incidents in your ilert account, optionally filtered by status, affected service, severity and declaration date. - Action **List users** Returns the users in your ilert account, with their name, email, role and contact settings. - Action **Resolve Incident** Resolves an ilert alert (formerly called an incident), closing it and stopping further escalation. ## Each app on its own - [ **Zoho Subscriptions** Zoho Subscriptions (Zoho Billing) — recurring billing and subscription management.](https://apiant.ai/connections/zoho-subscriptions) - [ **ilert** ilert is a platform for alerting, on-call management, and status pages.](https://apiant.ai/connections/ilert) Reviews ## What our customers say ## More from Zoho Subscriptions - [ **Zoho Subscriptions to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/zoho-subscriptions-to-zoom) - [ **Zoho Subscriptions to LinkedIn** LinkedIn is a professional networking platform enabling job seekers, companies, and thought leaders to...](https://apiant.ai/connect/zoho-subscriptions-to-linkedin) - [ **Zoho Subscriptions to Facebook** Facebook is a social media and advertising platform used by individuals and businesses to connect, share...](https://apiant.ai/connect/zoho-subscriptions-to-facebook) - [ **Zoho Subscriptions to Anthropic** Anthropic builds Claude, a family of large language models.](https://apiant.ai/connect/zoho-subscriptions-to-anthropic) - [ **Zoho Subscriptions to Supabase** Supabase is an open-source backend-as-a-service providing a Postgres database, authentication, storage, and...](https://apiant.ai/connect/zoho-subscriptions-to-supabase) - [ **Zoho Subscriptions to ElevenLabs** ElevenLabs is an AI audio research and deployment company.](https://apiant.ai/connect/zoho-subscriptions-to-elevenlabs) ## More into ilert - [ **HubSpot to ilert** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-ilert) - [ **Google Sheets to ilert** Google Sheets](https://apiant.ai/connect/google-sheets-to-ilert) - [ **Gmail to ilert** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-ilert) - [ **Google Calendar to ilert** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-ilert) - [ **Google Drive to ilert** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-ilert) - [ **ActiveCampaign to ilert** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-ilert) Questions ## Zoho Subscriptions and ilert, answered ### ### What can start an automation from Zoho Subscriptions? Any of Zoho Subscriptions's 1 trigger in the catalog, including New Subscription. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in ilert when something happens in Zoho Subscriptions? Any of ilert's 12 actions, including Create Incident, Accept Incident, Add Alert and Add maintenance window. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from ilert to Zoho Subscriptions? Yes. When something happens in ilert, your agent can act in Zoho Subscriptions too. This page covers both directions: ilert's triggers and Zoho Subscriptions's actions are listed here as well. ### ### Do I have to build a connector for Zoho Subscriptions or ilert? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Zoho Subscriptions and ilert without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.