--- title: "Connect Zoho Mail to Crisp - APIANT.ai" description: "When \"New Email\" fires in Zoho Mail, your agent runs \"Mark messages as read in conversation\" in Crisp." canonical: "https://apiant.ai/connect/zoho-mail-to-crisp" --- # Connect Zoho Mail to Crisp When **New Email** fires in [Zoho Mail](https://apiant.ai/connections/zoho-mail), your agent runs **Mark messages as read in conversation** in [Crisp](https://apiant.ai/connections/crisp). Describe the whole flow and it is built, tested on every scenario and kept running. Zoho Mail **3** triggers Zoho Mail **13** actions Crisp **6** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Zoho Mail and Crisp to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Zoho Mail can start in Crisp - When **New Email** in Zoho Mail then **Mark messages as read in conversation** in Crisp - When **New Email Matching Search** in Zoho Mail then **Add Segments to Conversation** in Crisp Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Zoho Mail and Crisp ## Triggers and actions 3 triggers · 19 actions - Trigger **New Email** Triggered when a new email arrives in a Zoho Mail account. - Trigger **New Email Matching Search** Fires for each new email in a Zoho Mail account that matches a saved search. - Trigger **New Tagged Email** Fires once for each email in the account that carries the chosen tag, newest first. - Action **Create Draft** Composes an email and saves it as a draft in a Zoho Mail account. - Action **Create Folder** Creates a new folder in a Zoho Mail account, optionally nested under a parent folder. - Action **Create New Task** Creates a personal task, or a group task when a group is chosen, in Zoho Mail Tasks. - Action **Create Tag** Creates a new label (tag) in a Zoho Mail account. - Action **Delete email** Delete a message. - Action **Find emails by search** Returns up to 10 emails that match the specified Zoho Mail search criteria. - Action **Get email** Get a message's content by id. - Action **List emails** Lists emails in a Zoho Mail account, optionally limited to one folder and filtered by read status, flag, label, thread or email type. - Action **List folders** Lists all folders in a Zoho Mail account. - Action **List tags** List labels/tags. - Action **Reply to email** Sends a reply to a received email from a Zoho Mail account, optionally scheduled for later delivery. - Action **Send Email** Sends an email from a Zoho Mail account. - Action **Update email** Updates one or more emails in a Zoho Mail account: mark read/unread, move to a folder, set a flag, apply or remove labels, archive/unarchive, or mark as spam/not spam. - Action **Add Segments to Conversation** Adds one or more segments (tags) to a Crisp conversation, keeping the segments it already has. - Action **Assign conversation** Assigns a Crisp conversation to a chosen operator so it is routed to that person. - Action **Change Conversation State** Changes a Crisp conversation's state to resolved, unresolved or pending. - Action **Delete conversation** Permanently removes a conversation from your Crisp website, identified by its session ID. - Action **Delete people profile** Removes a people profile (contact) from your Crisp website, identified by its people ID or email address. - Action **Mark messages as read in conversation** Marks messages in a Crisp conversation as read, either specific messages or all of them. ## Each app on its own - [ **Zoho Mail** Zoho Mail is a collaborative business communication platform for the modern workforce.](https://apiant.ai/connections/zoho-mail) - [ **Crisp** Crisp is a messaging app that unifies your user communication from Crisp Live Chat, Email, Messenger...](https://apiant.ai/connections/crisp) Reviews ## What our customers say ## More from Zoho Mail - [ **Zoho Mail to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/zoho-mail-to-zoom) - [ **Zoho Mail to LinkedIn** LinkedIn is a professional networking platform enabling job seekers, companies, and thought leaders to...](https://apiant.ai/connect/zoho-mail-to-linkedin) - [ **Zoho Mail to Facebook** Facebook is a social media and advertising platform used by individuals and businesses to connect, share...](https://apiant.ai/connect/zoho-mail-to-facebook) - [ **Zoho Mail to Anthropic** Anthropic builds Claude, a family of large language models.](https://apiant.ai/connect/zoho-mail-to-anthropic) - [ **Zoho Mail to Supabase** Supabase is an open-source backend-as-a-service providing a Postgres database, authentication, storage, and...](https://apiant.ai/connect/zoho-mail-to-supabase) - [ **Zoho Mail to ElevenLabs** ElevenLabs is an AI audio research and deployment company.](https://apiant.ai/connect/zoho-mail-to-elevenlabs) ## More into Crisp - [ **HubSpot to Crisp** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-crisp) - [ **Salesforce to Crisp** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-crisp) - [ **Slack to Crisp** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-crisp) - [ **Google Sheets to Crisp** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-crisp) - [ **Gmail to Crisp** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-crisp) - [ **Google Calendar to Crisp** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-crisp) Questions ## Zoho Mail and Crisp, answered ### ### What can start an automation from Zoho Mail? Any of Zoho Mail's 3 triggers in the catalog, including New Email, New Email Matching Search and New Tagged Email. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Crisp when something happens in Zoho Mail? Any of Crisp's 6 actions, including Add Segments to Conversation, Assign conversation, Change Conversation State and Mark messages as read in conversation. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Crisp to Zoho Mail? Crisp has no triggers in the catalog today, so automations start in Zoho Mail. If you need the other direction, ask: your agent reads Crisp's API documentation and adds it. ### ### Do I have to build a connector for Zoho Mail or Crisp? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Zoho Mail and Crisp without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.